Post on 17-Dec-2014
description
MIS in Asia: Opportunity to Lead
by Rob Cayzer
Background
Background
300 pubsFive States
$350 mil revenue16 mil population
No Central System
+
The Queensland FantasyAustralian
Pilot
The User
The Customer
The Result
Rollout: Fantasy Come True
Fantasy Come True
Fantasy Come True
Fantasy Come True
TODAY?
What you need today
The User / Customer
The computer professional:Before Open Systems
1950s to 1980s
The IT professional:Jekyll and Hyde
1990s to 2000s
The IT professional:Multi-Tasking, Multi-Skilling
The ICT professional:Supply Acceleration
Standardisation
IT Professional:The squeeze
Squeezed Out:App development
Process development
ArchitectureGovernance
InfrastructureTech Support
Has Services InnovationRun Its Course?
US data.gov CIO
Budget Cut 77%
Quit last month
Opportunity: The Great Outdoors
When is a computer no longer a computer?
Robotics, IoT:Shop floor Innovation
Shopfloor Project X:Airports, Packages, Letters
Issues:
Technology 30%Integration 20%Shopfloor Process 50%
CloMoSoL and Gamification:Customer Innovation
Gamification:Ultimate (“Killer”) App (“Workflow”)
Rewards for micro-actions:
Visit e/Site
Share with e/Friend
Share with Stranger
“Touch your nose”+
In Summary
Do Not Be a Victim of Commoditisation
INNOVATE! And Be the Godfather of Shop floor and Customer behaviour