Local Government Procurement Special

With Worcestershire County Council, Worcestershire Health and

Care NHS Trust, West Mercia Police & Place Partnership Ltd

Tuesday 19 September 2017

Keeping it Local

Helping You to Help Us

David Griffiths

Strategic Procurement Manager

Commercial & Change

Worcestershire Council Council

What we are Looking for from suppliers

Cost

Service

Quality

Assurance of supply

Innovation & Technology

Current and future price based on

cost reduction approach

New goods/ services roadmaps

Market driven innovation

Supplier supported innovation

Available capacityAbility to ramp up & ramp down capacityFinancial stability

Lead-times e-Commerce KPI management Continuous improvement

Meeting specificationsR & D investmentreliability

Price

Drift

Price

Down

Cost

Down

Cost

Out

Supplier Pricing

Behaviour

Underlying

Supplier Cost

Structure

Time/Phase

Tactical price

management

measures

Strategic

cost focus

Danger Zone!

Risk to

supplier

sustainability!

Lose-

Win?Win-

Lose?Win-Win

Break-

through

Sustainable

price

reduction

trajectory in

line with

underlying

cost structure

Cost Out not Quality

Future

significancelow high

low

hig

h

Present

significance

Product/Service

competence

Process

competence

Project management/

Sub-supplier management

Customer

Management

Ability to react

Quality level

Image,

size

Integration

capability

Cost transparency

Team

ability

Innovation

& Know-how

How suppliers will be measured in the future

Success Criteria

Our Targets/Strategies

1. Operate within resources

2. Best cost & value

3. Maintaining independence

4. Customer Service

5. Innovation leadership

6. Focus on core services

7. Reducing time to customers

8. Quality and reliability

9. Complexity containment

10. Steady improvement in efficiency/cost reduction

11. Sustainability

Successful Suppliers Will Have

Profitability, growth potential, financial capacity

Best-in-class (Technology, Quality, Productivity ...)

Balanced customer portfolio

Proximity to market & customers, appropriate size & match

Technical excellence/Know-how, R&D resources

Complementary competences, integration capability, take over responsibility, project management

Customer orientation, promptness, flexibility

Quality management, safeguarding, stable processes

Systems capability, project management

Continuous improvement, process & service standardisation, e-business

Environmentally & socially acceptable products & services

Preparing for the Future

• Us

Will be working with the local supply base to prepare

for the future

Developing requirements around capabilities

Advance notification of opportunities

• You

Pro-active

Creative

Innovative

Responsive

Offer added value solutions - Not just the same

Thank you

www.worcestershire.gov.uk

10

Adult Social Care

Ensuring the people of Worcestershire can lead Healthy and Independent lives

www.worcestershire.gov.uk

www.worcestershire.gov.uk

• 1,900 people receive Nursing or Residential Care

• 2,600 people receive Domiciliary Care

• 1,200 people receive Direct Payments

• 26,881 referrals per annum

• Approximately 1,275 adults (aged 18 – 64) with a

learning disability getting long term support from the

Council

• 2,342 Safeguarding Alters – 64 assessed as High Risk

during 16/17

• Prevalence of depression is significantly

higher in Worcestershire than England, at 9%

• Work with 500 providers 325 of which are CQC

registered

www.worcestershire.gov.uk

Significant Challenges

• Demographics

• Budgets!

• More people with more Complex needs (e.g. Dementia, Bariatric)

• More long term Learning Disability services

• Recruitment and Retention

• Provider market under pressure

• Better Care Fund including discharges

• More responsibilities, less funding

• Who pays? (e.g. NHS)

14

www.worcestershire.gov.uk

• Commissioning for outcomes

• More partnership working

• Colocation eg Health

• Supporting people’s strengths and

independence eg. 3-conversation

model

• Supported employment

New ways of Working

www.worcestershire.gov.uk

• Used for Domicilary Care

• Significantly increased number

of providers

• More flexible way of procuring

• Continuous opportunity for

providers

• Rules and robust Quality

Assurance still applies

Dynamic Purchasing

www.worcestershire.gov.uk

• Most people pay (part of) their

own care

• Many people now receive a

Direct Payment that they can

use flexibly

• Your Life Your Choice one of

the ways that providers can

“advertise”

Self funders

www.worcestershire.gov.uk

Supported Employment Service“People with a Learning Disability will have access to an

enhanced employment pathway in Worcestershire”

• 1253 people in Worcestershire

• Now 6.78 % - 85 people are in employment and supported by the service

• Aim 10% - 125 people in employment by 2018

• WCC offering paid employment opportunities

• WCC working with NHS Trust to create and support paid employment opportunities

Help us create more employment opportunities

• July 2017 WCC launched “Work Exchange” Programme - working in partnership with Care Providers to identify part time employment opportunities

• Roll this out to business and suppliers

18

www.worcestershire.gov.uk

Directorate of Adult Services

• Your Life Your Choice: https://ylyc.worcestershire.gov.uk/

• Elaine Carolan – Interim Strategic Commissioner – ECarolan@worcestershire.gov.uk

• Supported Employment –supportedemployment@worcestershire.gov.uk

20

GPMS MARKING

TitleSub title

FinditinWorcestershireWorking with West Mercia Police

NOT PROTECTIVELY MARKED

GPMS MARKING

3 work streams:• Police Redesign

• Technology Enabled Change

• Services to Policing

Change Programme vs. the day job

A little context…

There is also a large body of

commissioning work undertaken by the

Office of the Police & Crime Commissioner

GPMS MARKING

How we are changing to work

better with the market• Restructure of the procurement function

– Business Services (OPCC)

– Operational Services (Fire & Rescue)

– ICT (educing base costs)

• Alignment to work streams

• Improving commercial knowledge and thinking (language)

• Taking a more dynamic approach to market segmentation

• Working with regional and national partners inc. Fire & Rescue and Criminal Justice entities

• Redesign of the guidance and documents we provide

• Better early market engagement

• Utilisation of more novel routes to market

GPMS MARKING

What are we looking for from our

Suppliers?• Understanding the Police as a client

– Beyond cost!

– Focus on outcomes/solutions

– Resilience (i.e. Forensics, medical services)

– Ability to flex with change

– Bring innovation to the table

– Compliance i.e. Vetting, codes of conduct, type approval Forensic Regulator etc.

– Equalities Duties (Stonewall)

– Social Value (increasingly)

…and very occasionally that you bear with us…

GPMS MARKING

Potential Opportunities

• Creative Design agencies

• Marketing agencies

• Specialist print

• Agency Staff

• Vehicle decontamination

• Victim awareness courses

• Polling/Market Research organisations

• Spectacles

• CCTV Equipment Purchase

• Apprenticeships

• Laundry services

GPMS MARKING

Useful linkshttps://bluelight.eu-supply.com/

https://www.westmercia.police.uk/home

Useful contactsAnn Church – Head of Contracts & Procurement

Richard Walden – Procurement Manager

Diane Davies - Procurement Manager

Martin Kane - Procurement Manager

procurementsupport@westmercia.pnn.police.uk

Working together for outstanding care

Optimising NHS Procurement Opportunities

Working together for outstanding care

Worcestershire Health and Care NHS Trust

… “How can our teams help YOU”?

…“Let’s take a fresh look …. ”

…“National initiatives meeting

Local needs?”

Working together for outstanding care

Our Organisation …

Working together for outstanding care

This is our Procurement Team … Jeremy Pewton

Head of ProcurementJeremy.pewton@nhs.net

Cheryl WoodsSenior Buyer

Cherylwoods@nhs.net

James DempseySenior Contracts Officer

Jamesdempsey@nhs.net

David BriggsBuyer

David.briggs2@nhs.net

Joe StanleyProcurement Officer

Joe.stanley@nhs.net

WHCNHSeprocurement@nhs.nethttp://www.hacw.nhs.uk/our-

services/procurement/- 01905 681931

Working together for outstanding care

Trust Financial Limits

Working together for outstanding care

We make sure Procurement within the Trust is in

accordance with:

• Trust Standing Financial Instructions

• UK & EU law on Public Procurement

• Government Guidance

• Best Practice

• Trust Policies and Procedures

Procurement: We act as ‘Gatekeepers’ for the Trust

What Do We Do?

Working together for outstanding care

• The Law (Public Procurement Regs / EU)• Value for Money (VfM)• Public Purse• To abide by Trust Governance• Quality Assurance • Savings (CIP)

Poor Procurement = Poor Trust Financial Performance

Why Do We Do It?

Working together for outstanding care

Operations:

• NHS Supply Chain (stock) ordering• NHS SBS i-Proc (non-stock) ordering (e-Catalogues!)

Tendering – Contracts:

• National / Regional Framework Contracts:- NHS Supply Chain - ESPO (Eastern Supplies Purchasing Organisation), NHS Procurement Hubs (SBS, HT E)

- Crown Commercial Services (CCS)

• ‘Local Tenders’ (formal contract)

• ‘OJEU Tenders’ (formal contract)

… “How Do the Trust Order”?

Working together for outstanding care

Principles:

• Fair and equitable

• Objective

• Non-discriminatory

• Transparent

• Robust and defensible

• Auditable

Competitive Tendering Exercise

Working together for outstanding care

Defined by process:

• Establish requirement

• Advertise

• Invite participants

• Pre-qualification

• Tender

• Evaluation

• Award

Competitive Tendering Exercise

Working together for outstanding care

The Specification must suit the requirement, not over or under specified

Standards are checked for every item purchased through procurement, for example, for furniture:

Fire standards, FSC for timber, BS/ISO for strength and durabilityFunctional, performance, electrical, manufacturing or environmental

The item must be FIT FOR PURPOSE

The Specification

Working together for outstanding care

Local Supplier / Contracts

Working together for outstanding care

… “Closing remarks”

Any Other Business

…any final questions

Thank you very much for your interest and

support today.

Working together for outstanding care

• https://www.youtube.com/watch?v=IIpfNe

Kz9Ck

• https://www.youtube.com/watch?v=vRtizE

HU2aE

Creating Inspirational Environments

Ian Edwards – Director, Property OperationsFinditinWorcestershire Breakfast Meeting

Tuesday 19 September 2017

An Introduction to Place Partnership

Place Partnership

Efficiency in Energy Utilisation

Efficient Facilities Mgt

for Business

Driving Valuefrom Real Estate

Efficiencies in Space Utilisation

Facilitating Change in Public Service

Delivery

Innovation in Property Mgt

Solutions

Enabling Effective Project Delivery

Our Board

Our Management Team

Managing Director

Andrew Pollard

Director -Property Operations

Ian Edwards

Executive Assistant / Assistant Co. Sec.

Susan Newman

Director – Strategic Asset Management

Paul Jenkins

Associate Director -Property

Management

David Squires-Clark

Associate Director -Project Management

Paul Thatcher

Associate Director -Facilities

Management

Lee Haury

Finance Director &

Head of Group Services

James Devereux

Associate Director -Group Services

Penny Unwin

HR Director -

Melanie Ganderton

Place Partnership provides specialist property and facilitiesmanagement services for 240 schools including County Councilmaintained, academy, free and church schools. Many of ourChartered Building Surveyors and Chartered Quantity Surveyorseach have over 10 years schools sector experience and are able toapply their expertise in delivering cost-effective and responsivesolutions.

Sector Experience – Case Studies

Education Multi-Agency

Place Partnership has significant experience in bringing redundantbuildings back to life. Parkside involved the creation of a newlibrary facility and multi-agency from a derelict grade 2 listed schoolin a town centre location. A successful co-location, this has resultedin a release of capital receipts of circa £3.5m.

Sector Experience – Case Studies

• Joint venture with District Council• Redevelopment of contaminated land• Land release for new Waitrose• Significant operational efficiencies• Completed on time: November 2016 (11 month build)

Specialist PropertiesPlace Partnership builds on a strong heritage of delivering highlyspecialised properties and services. A recent example includesdeveloping plans for a new joint operational command andcontrol centre at Hindlip Hall, Worcestershire. This will be abuilding of national strategic importance and will showcase co-location and operational efficiencies drawing on our townplanning, building surveying, quality surveying and projectdevelopment expertise.

Evesham Fire Station

Sector Experience – Case Studies

Facilities Management

Place Partnership provides specialist Facilities Managementservices to a range of public sector partners. This is delivered byin-house specialists and a vast network of FacilitiesManagement service providers.

Sector Experience – Case Studies

• Multi-Agency Hub Project: Council, Police, Fire• One Public Estate• Opportunities to drive change in public service delivery

• Ground breaking, Place Review work completed - Redditch• Financial analysis provider for key projects• Regeneration opportunities available to create hundreds of

jobs, enhance service and redevelop the Public Estate

One Public Estate Hereford

Sector Experience – Case Studies

Carbon and Energy ManagementWorking in partnership with our clients we develop bespoke, longterm energy saving and low Carbon strategies.This includes: Identifying energy saving opportunities through sitesurveys and data analysis, along with establishing a business caseand funding routes to install energy efficient measures andRenewable Technology. Place Partnership’s IT based energymanagement dashboard tool enables clients to identify energy andcost savings along with benchmarking performance against similarbuildings.

Renewable Energy ProjectsPlace Partnership offers a strong track record of projectmanagement and implementation of renewable energy projects.A recent example has been the installation of a 30 kWp 120Solar Panel array at Abbey Stadium and a 28 kWp 112 Panelarray at Crossgate depot in Redditch, along with Electric vehiclecharging points. The Solar arrays will generate enoughelectricity to power the equivalent of 12 houses and save 20tonnes of CO2 per annum.

Future Opportunities

Next Steps

• Economies of scale• SMEs• Compliance• Energy management and sustainability• BIM• Space utilisation

Full details for each can be found on the event listing on

FinditinWorcestershire or ask a member of our team.

WINN Wednesday – 27 September - WINN will be shining a light on to ‘Harvest Fest’

where they will bring together another diverse range of innovators and speakers who will

enthuse and amaze with their stories

Supplier Event – 29 September - Worcestershire County Council will be hosting a

networking event to enable main contractors and local SME's to meet prior to the tender

period for the Infrastructure Engineering Term Contract

Innovation Worcestershire – Dissemination and Networking Event – 2 October

Thrive, Strive, Survive – Worcs Business Central Conference – 7 November

What events are coming up?

Full details can be found on the event listing on FinditinWorcestershire or

ask a member of our team.

And FinditinWorcestershire’s next event: BOOKING NOW OPEN

Thursday 17 October 2017 - Winning sales through tenders

Is your tender response missing the mark or do you have an important tender to

submit and just don’t know where to start?

Join us on 17 October for essential advice on how to coordinate, review and enhance your

bid response to increase your chance of success.

Collaboration is Key:

Help grow a business community where our

members buy Worcestershire first!

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