© 2013 KMS Technology

OPPORTUNITIES AHEAD Doing world-class software out from Vietnam

Viet Hung, KMS Technology Vietnam

AGENDA

•  What are we trying to do at KMS? •  Opportunities ahead for Vietnam software

industry – Lessons learned from KMS – Suggestions

•  Q&A

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© 2013 KMS Technology

ABOUT KMS TECHNOLOGY

WHAT IS KMS ABOUT?

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•  A Software Outsourcing Vendor for US market, since 2009

•  20+ happy and long-term US clients, mainly in healthcare, e-commerce, online training

•  Our project sizes range from 2-60 people team

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1  

60  100  

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300  340  

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Staff Growth in Vietnam

OUR VISION

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•  World-class software outsourcing services provider with 1000 staff in the next 3-5 years, out from Vietnam

•  Complete launching our first world-class software product in the next few years out from Vietnam

OUR VISION

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•  Our 1st software product is at www.qasymphony.com

© 2013 KMS Technology

THE OPPORTUNITIES

THE QUESTIONS FOR VIETNAM SOFTWARE INDUSTRY

•  Domestic market vs. Global market? •  Out sourcing or Product development? •  What else?

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SOFTWARE OUTSOURCING

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LESSONS LEARNED FROM KMS

•  US market focus •  Selection, selection, selection – Strict client selection (ISV / SMB, long-term

relationship) – Strict staff selection

•  Effective with team size: <100. Competitive to even Indian vendors

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LESSONS LEARNED FROM KMS

•  Revenue growth from existing clients are nearly half of the growth in revenue – Happy customers sent more work to KMS – They even recommended many new clients for

KMS •  Maintain a healthy utilization •  Balance revenue portfolio across clients

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OPPORTUNITIES

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OPPORTUNITIES

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OPPORTUNITIES

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NOTES

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SOFTWARE PRODUCT DEVELOPMENT

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LESSONS LEARNED FROM KMS

•  QAS Journey – 2+ years •  Our strengths? •  Our shortage? •  Approach?

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OPPORTUNITIES

The questions? •  Should we aim for global market? •  Are we confident to build world-class software

products? •  What are we in short?

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© 2013 KMS Technology

CONCLUSION

TAKE HOME NOTES

•  Go global through either Outsourcing Services and / or Product Development

•  Assess your strengths and find suitable market to go after for Outsourcing

•  For Product Development: Build Product Management, Sale and Marketing competency, while sharpening technical competency

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© 2013 KMS Technology