Interconnection Process at SDG&E - Energy.gov · • Customer Experience • Empowers contractors...

Post on 24-Aug-2020

5 views 0 download

Transcript of Interconnection Process at SDG&E - Energy.gov · • Customer Experience • Empowers contractors...

Interconnection Process at SDG&E

May 2, 2019

© 2015 San Diego Gas & Electric Company. All copyright and trademark rights reserved.

1

Ken Parks, Customer Generation Manager

Making Things Easy for Our Customers• Distribution Interconnection Information System (DIIS)

– Transparency/efficiency– Viewed by stakeholders as best-in-class

• FastTrack Interconnection Process– Environmentally friendly – lower carbon footprint – One of the quickest in the state

• Automated Online Payments– Flexibility– Convenience

• Automated authority having jurisdiction electrical release process

Distribution Interconnection System

Issued US Patent - April 2017

Features• DIIS was launched in 2013

• Key: Transparency• Efficiency • Customer Experience

• Empowers contractors to manage their own business through self-service tools and monitor every milestone within SDG&E’s control

Benefits• Over 130,000 applications

processed

• Nearly 80,000 through Fast Track process – Currently 79%

• Average approval time is three days

• Nearly ½ million avoided miles driven thanks to Fast Track

DIIS Features and Benefits

DIIS Capabilities Overview

History tracking

Automated notificationsAuto save

Account Verification

Advanced Search

• GoSolar website reader for inverters/modules• Remote Meter Configuration (RMC) • CPUC mandated fields • Transformer loading • NEM paired with storage • Digital signatures >30kW • Automated approvals • NEM-Successor Tariff• PayPal/Braintree integration• City electrical inspection releases• Standard Rule 21 Application – Fully automated • Backup generator tracking

Continuous ImprovementMany Enhancements to Date

6

Automated Application Process

1) Create MyPartners Account

2) Submit Application in DIIS

3) Sign & Submit Interconnection Agreement

4) City / County Inspection

5) SDG&E Inspection

6) Permission to Operate (PTO) Issued

SDG&E’s automated process has eliminated many of the administrative type application deficiencies that existed prior to its

implementation.

Customer Responsibility

Six Easy Steps

Average Authorization3 Calendar Days

Fast Track

Nearly 500,000 Avoided Miles

-

50,000

100,000

150,000

2013 2014 2015 2016 2017 2018

Nearly ½ Million Avoided Driving Miles

-

10,000

20,000

30,000

2013 2014 2015 2016 2017 2018

Fast Track Projects

• Easy – Convenient – Flexible • Available 24/7 everyday• Processed over 60,000 payments• Avoided paper check processing

Automated Online Payment

-

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

12 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 7 8 9 10 11

NEM Payments by Hour

10

Search for Address

Select Release type(s)

Submit Release

Search for Meter #

When user is typing in address or electric meter number, the system auto-completes to assist with data entry

Ability to concurrently submit multiple electrical releases at the same location (solar, battery, meter set, fuel cell, etc.)

Automated Electrical Release Process

More efficient way of sending electrical releases for generation (no need for double entry)

Thank You!

Ken Parks

San Diego Gas & Electric

8316 Century Park Court, CP52F

San Diego, CA 92123

kparks@semprautilities.com

Office: (858) 636-5581

Cell: (858) 583-9429

11