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● In your own words explain, operations management? 1. In your own words, what is Total Quality Management? 2. In your own words, explain three quality costs. 3. What is a bullwhip effect? What are the causes? 4. What is a strategic partnership? Give an example. 5. Explain a the challenges of outsourcing 6. What is a balance sheet? How does it support business? 7. Identify a source of business financing. 8. Should a start-up organization invest in an IS immediately? Why or why not 9. What is database management?