Post on 13-May-2015
description
Practical Management Skills Webinar Series
How to Build and Lead High Performance Teams
Organiser: Ann Halloran MIITD MCIPD
Managing Director: In-Tuition Established 1989
Supporting all business sectors by
• Creating a learning culture
• Providing new perspectives for managers and team leaders
Websites:
http://www.practical-management-skills.com
http://www.in-tuition.ie
Presenter: David Grundy
MD : InTuit Achievements
• Chartered Management Accountant
• Business and Leadership Coach
• 40+ years in finance and business support
• Experience in Military, Public and Private sectors
Resource site: http://www.tuitachievements.com
3
This Webinar is for
• Team Leaders/Managers
• Team Members/Players
• Business/ Not for Profits/ Public Sector
• Alliances/Partnerships
• Those seeking to develop their skills
• Anyone building or growing a team
Agenda
1. Characteristics of a Winning Team
2. Team Leader Role and Competences
3. A True Story
4. Powerful and Simple Tools, Tips and Techniques that really work
5. An invitation to explore
• “a work practice based on the use of teams, or groups of
limited numbers of people, who have shared objectives at
work and who co-operate, on a permanent or temporary
basis, to achieve those objectives in a way that allows each
individual to make a distinctive contribution”.
Source: CIPD Or / ………………….
What is a Team?
What is a Team?
“A group of people , all working together for a common goal to agreed standards”
Source: Dave Grundy Tuit Achievements
Q: What teams are you currently involved in?
Team Characteristics?
• Understand the bigger picture
• Has common goals and TRAMS objectives
• Works collaboratively, as a unit
Agenda
1. Characteristics of a Winning Team
2. Team Leader Role and Competences
3. A True Story
4. Powerful and Simple Tools, Tips and Techniques that really work
5. An invitation to explore
How is it for you?
• Start day with a To Do List
• Priority Incoming!
• Urgent Deadlines?
• Staff issues and support!
• Key Customer problem!
• Carry forward To Do List to tomorrow
A Competent Team Builder and Leader
• Promotes understanding
• Ensures the team has adequate knowledge
• Facilitates effective interaction
Building Blocks for the Leader
• Builds rapport
• Earns trust
• Sets agreed goals and objectives
• Challenges
• Motivates and inspires
Careful with criticism, liberal with praise
QUESTIONS?
Agenda
1. Characteristics of a Winning Team
2. Team Leader Role and Competences
3. A True Story
4. Powerful and Simple Tools, Tips and Techniques that really work
5. An invitation to explore
Situation
• Public Sector Organisation £160M Budget Capital and Revenue
• 5 Programmes
• 50 + Activities
• 1000’s of Projects
• Multiple Teams
• Failing to meet forecast
Situation
• Forecasting confidence low
• Disconnect between Programme and Project Officers and Finance
• Failing to maximise on delivery
Absence of Trust
Fear of Conflict
Lack of Commitment
Avoidance of Accountability
Inattention to Results
Task
• To improve financial spend forecasting
• To maximise use of financial resources available
• To improve communication between finance and other departments
Action: Active Change Management
• Management Team
• Programme and Project Officers
• Programme Monitors
• Finance Team
Result
• The budget was balanced within 0.5%
• More projects delivered
• The reputation of the organisation grew with our stakeholders
• The finance team felt valued and respected
Agenda
1. Characteristics of a Winning Team
2. Team Leader Role and Competences
3. A True Story
4. Powerful and Simple Tools, Tips and Techniques that really work
5. An invitation to explore
Be a STAR at Interview/ Briefing
• Situation
• Task
• Action
• Results
Team Builder Model
Build Relationships
Create Rapport
Earn Trust
Motivate
Inspire
Create Direction, Clarity and Focus
Team Vision Statement
Team Charter
Team Goals and Objectives
Individual Goals and Objectives
Manage Performance and Communicate
• Arrange regular 1:1s
• Guide the team
• Encourage the team to gather evidence of good performance
• Give constructive feedback
Example Powerful High Impact Questions?
1. How does this team measure its success?
2. What are the unspoken rules and rituals of this team?
3. How does this team make decisions?
4. What are the key characteristics of the best team you have ever worked in?
Some Recommended Reading
• The E-Myth Revisited Michael E Gerber
Why small businesses don’t work and what to do about it
• Know me, Like me, Follow me Penny Power
refresh your thinking about social media, think connections
• You can have what you want Michael Neill
‘The finest success coach in the world today. Buy this book
–it will change your life!’ – Paul McKenna
QUESTIONS?
A Special Thank You!
Download: Business Growing Pains and
How to Avoid Them
Free (normally £13)
The first 13 will receive a special offer 1:1 session
Go to
www.tuitachievements.com
• Dave Grundy
• Business Support Specialist, Coach and Mentor
• Tuit Achievements Ltd
• 00 44 1733 210464
• david@tuitachievements.com
• www.tuitachievements.com
• Follow me on Linkedin, Twitter @tuitdoit