How Google's Panda and Penguin Changes Will Effect Your Website

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Google's Penguin update was a killer for some big brands and the Panda update benefited sites that were designed and written with the visitor in mind (as opposed to search engines). Todd Mumford delivers great tips and insights at Studiothink's latest Think60 event on June 20, 2013, helping marketers and owners understand what they can do to improve their website to get more of that "Google love". Think60 Guest Presenter: Todd Mumford, Riverbed Marketing

Transcript of How Google's Panda and Penguin Changes Will Effect Your Website

WELCOME

a studiothink presentation

how google’s changes will effect your website

how google’s changes will effect your website

Today’s Speaker: Todd Mumford

how google’s changes will effect your website

Today’s Speaker: Todd Mumford

From: Riverbed Marketing

how google’s changes will effect your website

Today’s Speaker: Todd Mumford

From: Riverbed Marketing

Presented by Studiothink Creative in Surrey, BC

TOPIC INTRO

Studiothink helps companies brand and build beautiful websites...but what

happens if nobody finds your website when they search on Google?

Today’s topic will answer these questions

•what the recent Google Panda and Penguin updates are?

•how they impact your website?

•what you can do to improve your page rank in Google?

SPEAKER INTRO

todd mumford, riverbed marketing

•Studiothink cohort since 2008

•10 years of online marketing

•experience with small and large brands including Telus and Disney

•expert in SEO, link building strategies, content marketing, landing page

conversion campaigns, increasing online leads and improving search revenue

•member of Web Analytics Assn, SEMPO, BBB and is Google Adwords Certified

•known to be a snowboarding ninja

How  Google’s  New  Changes  Will  Affect  Your  Website  and  Business

Todd  Mumford  -­‐  Riverbed  MarkeDng

Before  We  Begin…

Let’s  Take  a  Minute  to  Learn  a  Few  Quick  Terms

OK,  We  are  Ready

OK,  We  are  Ready

Of  A  New  Way  To  Do  Business  Online  and  Win  Over  Customers…

TradiDonal  MarkeDng  is  Dead

What  is  TradiDonal  MarkeDng?

“There’s  only  one  thing  in  the  world  worse  than  being  talked  about,  and  that  is  not  being  talked  about.”  –  Oscar  Wilde

What  is  TradiDonal  MarkeDng?

• Shout  It  and  They  Will  Come

“There’s  only  one  thing  in  the  world  worse  than  being  talked  about,  and  that  is  not  being  talked  about.”  –  Oscar  Wilde

What  is  TradiDonal  MarkeDng?

• Shout  It  and  They  Will  Come• One  Size  Fits  All

“There’s  only  one  thing  in  the  world  worse  than  being  talked  about,  and  that  is  not  being  talked  about.”  –  Oscar  Wilde

What  is  TradiDonal  MarkeDng?

• Shout  It  and  They  Will  Come• One  Size  Fits  All• Less  PersonalizaDon

“There’s  only  one  thing  in  the  world  worse  than  being  talked  about,  and  that  is  not  being  talked  about.”  –  Oscar  Wilde

What  is  TradiDonal  MarkeDng?

• Shout  It  and  They  Will  Come• One  Size  Fits  All• Less  PersonalizaDon• Direct  Ad  Approach

“There’s  only  one  thing  in  the  world  worse  than  being  talked  about,  and  that  is  not  being  talked  about.”  –  Oscar  Wilde

What  is  TradiDonal  MarkeDng?

• Shout  It  and  They  Will  Come• One  Size  Fits  All• Less  PersonalizaDon• Direct  Ad  Approach• Outbound  Mentality

“There’s  only  one  thing  in  the  world  worse  than  being  talked  about,  and  that  is  not  being  talked  about.”  –  Oscar  Wilde

TradiDonal  MarkeDng  is  Dead                                  But  Why?

“All  things  being  equal,  people  do  business  with,  and  refer  business  to  people  they  know,  like  and  trust.”  –  Bob  Burg

TradiDonal  MarkeDng  is  Dead                                  But  Why?

• Acquiring  New  Customers  Is  More  Expensive

“All  things  being  equal,  people  do  business  with,  and  refer  business  to  people  they  know,  like  and  trust.”  –  Bob  Burg

TradiDonal  MarkeDng  is  Dead                                  But  Why?

• Acquiring  New  Customers  Is  More  Expensive• Consumers  Aren’t  Listening

“All  things  being  equal,  people  do  business  with,  and  refer  business  to  people  they  know,  like  and  trust.”  –  Bob  Burg

TradiDonal  MarkeDng  is  Dead                                  But  Why?

• Acquiring  New  Customers  Is  More  Expensive• Consumers  Aren’t  Listening• TradiDonal  Marketers  are  out  of  Touch

“All  things  being  equal,  people  do  business  with,  and  refer  business  to  people  they  know,  like  and  trust.”  –  Bob  Burg

TradiDonal  MarkeDng  is  Dead                                  But  Why?

• Acquiring  New  Customers  Is  More  Expensive• Consumers  Aren’t  Listening• TradiDonal  Marketers  are  out  of  Touch• Modern  Consumers  Crave  Community

“All  things  being  equal,  people  do  business  with,  and  refer  business  to  people  they  know,  like  and  trust.”  –  Bob  Burg

TradiDonal  MarkeDng  is  Dead                                  But  Why?

• Acquiring  New  Customers  Is  More  Expensive• Consumers  Aren’t  Listening• TradiDonal  Marketers  are  out  of  Touch• Modern  Consumers  Crave  Community• Modern  Consumers  Crave  Brands

“All  things  being  equal,  people  do  business  with,  and  refer  business  to  people  they  know,  like  and  trust.”  –  Bob  Burg

Screaming  at  the  Masses

Consumer  Direct  AdverDsingIs  “White  Noise”

Consumer  Direct  AdverDsing

• Only  8%  of  consumers  prefer  Internet  Ads

Is  “White  Noise”

Consumer  Direct  AdverDsing

• Only  8%  of  consumers  prefer  Internet  Ads• 86%  mute  the  TV,  change  the  channel  /skip  ads

Is  “White  Noise”

Consumer  Direct  AdverDsing

• Only  8%  of  consumers  prefer  Internet  Ads• 86%  mute  the  TV,  change  the  channel  /skip  ads• 75%  of  people  don’t  believe  adverDsements

Is  “White  Noise”

Consumer  Direct  AdverDsing

• Only  8%  of  consumers  prefer  Internet  Ads• 86%  mute  the  TV,  change  the  channel  /skip  ads• 75%  of  people  don’t  believe  adverDsements• Only  6%  of  people  in  their  20’s  read  newspapers

Is  “White  Noise”

Consumer  Direct  AdverDsing

• Only  8%  of  consumers  prefer  Internet  Ads• 86%  mute  the  TV,  change  the  channel  /skip  ads• 75%  of  people  don’t  believe  adverDsements• Only  6%  of  people  in  their  20’s  read  newspapers• Only  41%  believe  search  engine  ads  are  a  good  source  of  product  informaDon

Is  “White  Noise”

But  Wait  –  Why  Does  Google  Care?

Let’s  Consider  The  Google  Mission  Statement

Google’s  mission  is  to  organize  the  world’s  informaDon  and  make  it  universally  accessible  and  useful.  

And  the  Google  Webmaster  Guidelines:

And  the  Google  Webmaster  Guidelines:

• User  Experience  is  Key

And  the  Google  Webmaster  Guidelines:

• User  Experience  is  Key• Develop  InformaDon-­‐Rich  Websites

And  the  Google  Webmaster  Guidelines:

• User  Experience  is  Key• Develop  InformaDon-­‐Rich  Websites• Make  Pages  for  Users

And  the  Google  Webmaster  Guidelines:

• User  Experience  is  Key• Develop  InformaDon-­‐Rich  Websites• Make  Pages  for  Users• Don’t  Deceive  Users

And  the  Google  Webmaster  Guidelines:

• User  Experience  is  Key• Develop  InformaDon-­‐Rich  Websites• Make  Pages  for  Users• Don’t  Deceive  Users• Think  About  What  Makes  Your  Website(and  Brand)  Unique

And  the  Google  Webmaster  Guidelines:

• User  Experience  is  Key• Develop  InformaDon-­‐Rich  Websites• Make  Pages  for  Users• Don’t  Deceive  Users• Think  About  What  Makes  Your  Website(and  Brand)  Unique• Content  is  King

The  Number  of  Websites  Online  is  Growing  ExponenDally.

The  Number  of  Websites  Online  is  Growing  ExponenDally.

• 51  million  –  Number  of  new  websitesin  2012  alone.

The  Number  of  Websites  Online  is  Growing  ExponenDally.

• 51  million  –  Number  of  new  websitesin  2012  alone.• 35%  Increase  in  Web  Page  Content

The  Number  of  Websites  Online  is  Growing  ExponenDally.

• 51  million  –  Number  of  new  websitesin  2012  alone.• 35%  Increase  in  Web  Page  Content• 2.4  billion  –  Number  of  Internet  users  worldwide.

The  Number  of  Websites  Online  is  Growing  ExponenDally.

• 51  million  –  Number  of  new  websitesin  2012  alone.• 35%  Increase  in  Web  Page  Content• 2.4  billion  –  Number  of  Internet  users  worldwide.

• 144  billion  –  Total  email  traffic  per  day  worldwide.

The  Number  of  Websites  Online  is  Growing  ExponenDally.

• 51  million  –  Number  of  new  websitesin  2012  alone.

So  –  How  Does  Google  Enforce  Their  Rules  in  a  Really  Big  Internet  World?

• 35%  Increase  in  Web  Page  Content• 2.4  billion  –  Number  of  Internet  users  worldwide.

• 144  billion  –  Total  email  traffic  per  day  worldwide.

Meet  Google  Panda…

Queue  Stage  Lek,  The  Farmer  –  AKA  Panda  Update  

Queue  Stage  Lek,  The  Farmer  –  AKA  Panda  Update  

• Primarily  a  Site  Quality  Update

Queue  Stage  Lek,  The  Farmer  –  AKA  Panda  Update  

• Primarily  a  Site  Quality  Update• First  launched  February  23,  2011

Queue  Stage  Lek,  The  Farmer  –  AKA  Panda  Update  

• Primarily  a  Site  Quality  Update• First  launched  February  23,  2011• Series  of  “IteraDons”

Queue  Stage  Lek,  The  Farmer  –  AKA  Panda  Update  

• Primarily  a  Site  Quality  Update• First  launched  February  23,  2011• Series  of  “IteraDons”• “Baked”  into  Google  March  14,  2013

Queue  Stage  Lek,  The  Farmer  –  AKA  Panda  Update  

• Primarily  a  Site  Quality  Update• First  launched  February  23,  2011• Series  of  “IteraDons”• “Baked”  into  Google  March  14,  2013• Hurts  Websites  that  Neglect  User  Experience

Queue  Stage  Lek,  The  Farmer  –  AKA  Panda  Update  

• Primarily  a  Site  Quality  Update• First  launched  February  23,  2011• Series  of  “IteraDons”• “Baked”  into  Google  March  14,  2013• Hurts  Websites  that  Neglect  User  Experience• Results  in  Dropped  Rankings  for  Offending  Sites

Meet  Google  Penguin…

Queue  Stage  Right  –  The  “Penguin”  Update

• Primarily  a  “Link”  Update

Queue  Stage  Right  –  The  “Penguin”  Update

• Primarily  a  “Link”  Update• First  launched  April  24,  2012

Queue  Stage  Right  –  The  “Penguin”  Update

• Primarily  a  “Link”  Update• First  launched  April  24,  2012• Series  of  “IteraDons”

Queue  Stage  Right  –  The  “Penguin”  Update

• Primarily  a  “Link”  Update• First  launched  April  24,  2012• Series  of  “IteraDons”• Hurt  Websites  that  Carried  Paid  or  Poor  Quality  Links

Queue  Stage  Right  –  The  “Penguin”  Update

• Primarily  a  “Link”  Update• First  launched  April  24,  2012• Series  of  “IteraDons”• Hurt  Websites  that  Carried  Paid  or  Poor  Quality  Links• Results  in  Dropped  Rankings  for  Offending  Sites

Queue  Stage  Right  –  The  “Penguin”  Update

• Primarily  a  “Link”  Update• First  launched  April  24,  2012• Series  of  “IteraDons”• Hurt  Websites  that  Carried  Paid  or  Poor  Quality  Links• Results  in  Dropped  Rankings  for  Offending  Sites

So  How  Do  I  Avoid  These  Deadly  (But  Cute)  Animals  and                                Generate  Some  Real  Google  Love?

Queue  Stage  Right  –  The  “Penguin”  Update

Build  An  Awesome  Brand  On  and  Offline

Begin  Improving  Your  Brand

Begin  Improving  Your  Brand

• Listen  To  Your  Customers

Begin  Improving  Your  Brand

• Listen  To  Your  Customers• AcDvely  Engage  Your  Customers  With  Great  Content

Begin  Improving  Your  Brand

• Listen  To  Your  Customers• AcDvely  Engage  Your  Customers  With  Great  Content• Demonstrate  Your  ExperDse

Begin  Improving  Your  Brand

• Listen  To  Your  Customers• AcDvely  Engage  Your  Customers  With  Great  Content• Demonstrate  Your  ExperDse• Address  Consumer  “Pain  Points”

Begin  Improving  Your  Brand

• Listen  To  Your  Customers• AcDvely  Engage  Your  Customers  With  Great  Content• Demonstrate  Your  ExperDse• Address  Consumer  “Pain  Points”• Build  an  Awesome  Consumer  Experience  Online

Begin  Improving  Your  Brand

• Listen  To  Your  Customers• AcDvely  Engage  Your  Customers  With  Great  Content• Demonstrate  Your  ExperDse• Address  Consumer  “Pain  Points”• Build  an  Awesome  Consumer  Experience  Online

The  Face  of  Your  Brand  is  Your  Website…

Grow  and  Thrive  Online

Grow  and  Thrive  Online

• Focus  on  Making  a  Great  Website

Grow  and  Thrive  Online

• Focus  on  Making  a  Great  Website• Focus  on  SDckiness,  Usability

Grow  and  Thrive  Online

• Focus  on  Making  a  Great  Website• Focus  on  SDckiness,  Usability• Give  Consumers  Reasons  to  Revisit  and  Share  Your  Brand

Grow  and  Thrive  Online

• Focus  on  Making  a  Great  Website• Focus  on  SDckiness,  Usability• Give  Consumers  Reasons  to  Revisit  and  Share  Your  Brand• Ensure  Your  Message  is  Heard  in  as  Many  Places  as  Possible…

Grow  and  Thrive  Online

• Focus  on  Making  a  Great  Website• Focus  on  SDckiness,  Usability• Give  Consumers  Reasons  to  Revisit  and  Share  Your  Brand• Ensure  Your  Message  is  Heard  in  as  Many  Places  as  Possible…• Engage  Your  Audience,  Don’t  Market  “At”  Them

Grow  and  Thrive  Online

• Focus  on  Making  a  Great  Website• Focus  on  SDckiness,  Usability• Give  Consumers  Reasons  to  Revisit  and  Share  Your  Brand• Ensure  Your  Message  is  Heard  in  as  Many  Places  as  Possible…

Be  Everywhere  –  Prominent  In  Search  Engines,  Social  Media,  Pay  Per  Click,  Pinterest,  and  many  others…

• Engage  Your  Audience,  Don’t  Market  “At”  Them

But  Wait,  I  Don’t  Have  an  Online  Presence,  Yet?

No  Problem  –  Start  With  the  Basics!

No  Problem  –  Start  With  the  Basics!

• Build  a  Great  Website

No  Problem  –  Start  With  the  Basics!

• Build  a  Great  Website• Develop  A  MarkeDng  Plan

No  Problem  –  Start  With  the  Basics!

• Build  a  Great  Website

• Consider  Each  Channel  an  Extension  ofBrand

• Develop  A  MarkeDng  Plan

No  Problem  –  Start  With  the  Basics!

• Build  a  Great  Website

• Consider  Each  Channel  an  Extension  ofBrand

• Develop  A  MarkeDng  Plan

• Highest  ROI  Channels  –  SEO  andContent  MarkeDng

No  Problem  –  Start  With  the  Basics!

• Build  a  Great  Website

• Consider  Each  Channel  an  Extension  ofBrand

• Develop  A  MarkeDng  Plan

• Highest  ROI  Channels  –  SEO  andContent  MarkeDng• Stay  Consistent

No  Problem  –  Start  With  the  Basics!

• Build  a  Great  Website

• Consider  Each  Channel  an  Extension  ofBrand

• Develop  A  MarkeDng  Plan

• Highest  ROI  Channels  –  SEO  andContent  MarkeDng• Stay  Consistent

OK,  What  If  I  Already  Engage  in  Online  MarkeDng?

Audit  What  You’ve  Got!

Audit  What  You’ve  Got!

• Does  it  Generate  Trackable  Revenue?

Audit  What  You’ve  Got!

• Does  it  Generate  Trackable  Revenue?• Does  it  Support  Key  Message  of  Brand?

Audit  What  You’ve  Got!

• Does  it  Generate  Trackable  Revenue?• Does  it  Support  Key  Message  of  Brand?• Is  it  Delivered  Transparently  to  You?

Audit  What  You’ve  Got!

• Does  it  Generate  Trackable  Revenue?• Does  it  Support  Key  Message  of  Brand?• Is  it  Delivered  Transparently  to  You?

• Does  it  Feel  White  Hat  /  Above  Board?

Audit  What  You’ve  Got!

• Does  it  Generate  Trackable  Revenue?• Does  it  Support  Key  Message  of  Brand?• Is  it  Delivered  Transparently  to  You?

And  Remember,  the  Key  Is  Consistent,  AcDve  Engagement

• Does  it  Feel  White  Hat  /  Above  Board?

Some  Takeaways  (Without  Delivery  Charges)

5  Takeaways

5  Takeaways

• Building  Your  Brand  is  Everything

5  Takeaways

• Building  Your  Brand  is  Everything• Demonstrate  How  You  Are  Expert

5  Takeaways

• Building  Your  Brand  is  Everything• Demonstrate  How  You  Are  Expert

• Engage  Consumers  in  Online  MarkeDng

5  Takeaways

• Building  Your  Brand  is  Everything• Demonstrate  How  You  Are  Expert

• Always  Be  Consistent

• Engage  Consumers  in  Online  MarkeDng

5  Takeaways

• Building  Your  Brand  is  Everything

• Build  a  Brand  or  Be  EatenBy  Google  Animals

• Demonstrate  How  You  Are  Expert

• Always  Be  Consistent

• Engage  Consumers  in  Online  MarkeDng

5  Takeaways

• Building  Your  Brand  is  Everything

• Build  a  Brand  or  Be  EatenBy  Google  Animals

• Demonstrate  How  You  Are  Expert

• Always  Be  Consistent

• Engage  Consumers  in  Online  MarkeDng

Do  This,  and  Your  Customers  and  Will  Love  You…And

You  Won’t  Get  Poked  by  The  Next  Google  Animal

Thank  You!

Todd  MumfordRiverbed  MarkeDng

todd@riverbedmarkeDng.com

Ph.  (604)  380-­‐4003  

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