Post on 24-Sep-2015
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Inclusive?
How Can My Museum Be More
TheoreticallyBasedEvaluations ofthe socialinclusivity ofyour museum
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www.lauraedythe.com
To u
nder
stan
d So
cial
Incl
usio
n, o
ne m
ust f
irst a
ckno
wle
dge
the
prob
lem
of S
ocia
l Exc
lusi
on. S
ocia
l Inc
lusi
on is
ofte
n th
e a
ssum
ed c
orol
lary
to
exc
lusi
on, b
eing
con
cept
ualiz
ed
sole
ly in
rela
tion
to e
xclu
sion
. In
this
per
spec
tive,
soc
ial
incl
usio
n an
d ex
clus
ion
are
inse
para
ble
side
s of
the
sam
e co
in.
Soci
al e
xclu
sion
is n
ot ju
st o
ne p
robl
em, b
ut a
mul
ti-fa
cete
d ph
enom
enon
that
neg
ativ
ely
affe
cts
the
soci
al,
econ
omic
, pol
itica
l, an
d cu
ltura
l life
of b
oth
the
indi
vidu
al
and
the
soci
ety.
The
term
soc
ial i
nclu
sion
ha
s be
en a
ttach
ed to
soc
ial a
nd
econ
omic
theo
ries.
It h
as b
ecom
e, s
ince
the
1970
s,
enm
eshe
d in
the
gove
rnm
enta
l pol
icie
s of
Wes
tern
Eur
ope
and
the
Uni
ted
King
dom
(UK)
. Now
, Soc
ial I
nclu
sion
is
emer
ging
in th
e U
nite
d St
ates
, app
earin
g in
Am
eric
an
Allia
nce
of M
useu
ms
(AAM
) Div
ersi
ty &
Incl
usio
n Po
licy
and
Mus
eum
Nex
t 201
5.
Whe
n us
ing
the
term
Soc
ial I
nclu
sion
it is
impo
rtant
to
expl
ain:
W
ho is
bei
ng in
clud
ed/e
xclu
ded?
H
ow a
re th
ey b
eing
incl
uded
/exc
lude
d?
Why
doe
s in
clus
ion/
excl
usio
n ex
ist i
n th
is s
ituat
ion?
The
ambi
guou
s di
scou
rse
on s
ocia
l inc
lusi
on o
ften
cont
ains
de
scrip
tors
suc
h as
com
batin
g a
nd m
itiga
ting
soc
ial
excl
usio
n ye
t it r
arel
y st
ands
alo
ne a
s its
ow
n te
rm; a
nd
ofte
n it
is e
xpla
ined
in te
rms
of b
eing
a re
spon
se to
soc
ial
excl
usio
n. M
useu
m p
rofe
ssio
nals
sho
uld
use
the
term
So
cial
Incl
usio
n w
ith c
are,
and
in d
irect
con
nect
ion
to th
e so
ciet
al p
robl
ems
that
thei
r mus
eum
is c
harg
ed to
sol
ve.
Wha
tisS
ocial
Inclu
sion?
1M
y R
easo
ns:
Mus
eum
s w
ield
trem
endo
us p
ower
to c
hang
e so
ciet
y, to
uph
old
soci
ety,
and
to a
ffirm
soc
iety
. So
cial
incl
usio
n ad
voca
tes
that
eve
ryon
e sh
ould
ha
ve a
cces
s to
and
be
repr
esen
ted
by m
useu
ms,
th
us li
miti
ng th
e m
argi
naliz
atio
n of
par
ticul
ar g
roup
s.
Des
pite
the
effo
rts to
gen
erat
e so
cial
incl
usiv
ity,
mus
eum
s ha
ve y
et to
dev
elop
con
sist
ent m
eans
of
eval
uatin
g th
eir e
fforts
. San
dell
(199
8) a
rticu
late
s th
e ne
ed fo
r con
tinue
d re
sear
ch in
to m
useu
ms
and
soci
al in
clus
ion.
I a
m a
Mus
eum
Info
rmat
icis
t an
swer
ing
this
cal
l for
the
mea
sure
men
t of t
he s
ocia
l ch
ange
s th
at o
ccur
due
to m
useu
m in
fluen
ce.
Our
Rea
sons
:Th
e AA
M re
cent
ly g
ener
ated
a D
iver
sity
and
In
clus
ion
Polic
y, b
ut w
hat d
oes
this
pol
icy
real
ly
mea
n? H
ow w
ill th
is p
olic
y ch
ange
mus
eum
s?
Cha
nge
mus
eum
pro
fess
iona
ls?
Cha
nge
soci
ety?
Why
Stu
dyS
ocial
Inclu
sion
inM
useu
ms?
2
"The
act
of i
nclu
ding
; a s
trat
egy
tole
vera
ge d
iver
sity
. Div
ersi
tyal
way
s ex
ists
in s
ocia
l sys
tem
s.In
clus
ion,
on
the
othe
r han
d, m
ust
be c
reat
ed. I
n or
der t
o le
vera
gedi
vers
ity,
an
envi
ronm
ent m
ust b
ecr
eate
d w
here
peo
ple
feel
supp
orte
d, li
sten
ed to
, and
abl
e to
do th
eir p
erso
nal b
est."
AA
M D
iver
sity
& In
clus
ion
Polic
y20
14
"To
Ach
ieve
Cul
tura
l Inc
lusi
on"
Rel
ies
on th
e in
form
atio
n tr
ansf
er o
f in
divi
dual
s to
the
outs
ide
wor
ld p
ost-
mus
eum
vis
it.
The I
nclus
ive M
useu
mT
o Im
prov
e In
divi
dual
s Q
ualit
y of
Life
Gat
ekee
pers
can
rest
rict o
r fac
ilita
te
info
rmat
ion.
In
form
atio
n tr
ansf
er is
not
relia
nt o
n th
e ro
le o
f ind
ivid
uals
to th
e ou
tsid
e w
orld
po
st-m
useu
m v
isit.
The M
useu
m as
Agen
tof
Socia
l Reg
enera
tion
To
Influ
ence
Soc
iety
, Ins
tigat
e Po
sitiv
e So
cial
Cha
nge
G
atek
eepe
rs a
t mul
tiple
leve
ls o
f au
thor
ity, m
ovin
g in
a c
onst
antly
cha
ngin
g ne
twor
k of
div
erge
nt v
oice
s.
The M
useu
m as
Vehic
lefor
Bro
ad So
cial C
hang
e
Wha
t doe
s th
e So
cial
ly In
clus
ive
Mus
eum
Loo
k Li
ke?
How
do
we
get h
ere?
The
Incl
usiv
e M
useu
m
the
Cultu
ral D
imen
sion
Re
cogn
ition
of
cura
toria
l voi
ce, t
he s
harin
g of
cur
ator
ial v
oice
, and
sh
arin
g of
cul
tura
l aut
horit
y
Excl
usio
n is
tack
led
with
in...
Achi
eved
thro
ugh.
..R
epre
sent
atio
n of
and
pa
rtici
patio
n an
d ac
cess
for
thos
e ex
clud
ed.
Repr
esen
tatio
n of
thos
e ex
clud
ed is
evi
denc
ed in
the
cura
toria
l voi
ce o
f an
exhi
bit.
Soci
al p
robl
ems
asso
ciat
ed
with
exc
lusi
on
mig
ht b
e ad
dres
sed
indi
rect
ly.
Exhi
bits
pre
sent
con
test
edhi
stor
ies
or is
sues
, but
the
indi
vidu
al is
left
with
the
task
of a
ddre
ssin
g th
ese
issue
s in
tern
ally
.
Soci
al In
clus
ion
can
be
Mea
sure
d Q
uant
itativ
ely
Stud
ies
of o
bjec
ts in
the
colle
ctio
n, a
nd a
lso
iden
tifie
d as
ass
ocia
ted
with
th
ose
excl
uded
. Exa
mpl
e:
Ratio
of o
bjec
ts id
entif
ied
with
thos
e ex
clud
ed o
n di
spla
y to
obj
ects
iden
tifie
d w
ithin
the
entir
e co
llect
ion.
Soci
al In
clus
ion
can
beM
easu
red
Qua
litat
ivel
y
Stud
ies
of m
useu
m v
isito
r an
d st
aff p
erce
ptio
ns o
f ex
hibi
ts a
nd c
olle
ctio
ns.
Exam
ple:
Eth
nogr
aphi
c w
ork
in w
hich
visi
tors
and
sta
ff ta
lk a
loud
thro
ugh
the
proc
ess
of in
tern
alizi
ng a
n ex
hibi
t.
Ho
w is
my
Mus
eum
Soci
ally
Incl
usiv
e?
"To Ac
hieve C
ultural
Inclu
sion"
The
Mus
eum
As
Agen
t o
f So
cial
Reg
ener
atio
n
Soci
al In
clus
ion
can
be
Mea
sure
d Q
uant
itativ
ely
Stud
ies
of in
divi
dual
s w
ithin
th
e co
mm
unity
who
do
or d
o no
t exp
erie
nce
the
mus
eum
di
rect
ly.
Soci
al In
clus
ion
can
be
Mea
sure
d Q
ualit
ativ
ely
Stud
ies
of in
divi
dual
s pe
rcep
tions
of m
useu
m
valu
e in
thei
r liv
es. .
Wh
at is
kee
ping
my
Mus
eum
fro
m b
eing
Soci
ally
Incl
usiv
e?
To I
mprov
e In
dividu
als Q
uality
of L
ife
Soci
al p
robl
ems
asso
ciat
ed
with
exc
lusi
on
mig
ht b
e ex
pres
sed
with
in th
e m
useu
ms
goa
ls.
H
istor
ic s
ocia
l iss
ues
beco
me
cont
empo
rary
pr
oble
ms
thro
ugh
auth
orize
d ch
anne
ls s
uch
as m
useu
m
miss
ion
& vi
sion
stat
emen
ts.
Rec
ogni
tion
of c
urat
oria
l vo
ice,
the
shar
ing
of
cura
toria
l voi
ce, a
nd th
e sh
arin
g of
cul
tura
l aut
horit
y.
The
dire
ct in
tent
ion
of
shar
ing
cura
toria
l voi
ce is
th
e be
tterm
ent o
f ind
ivid
ual
lives
.
the
Econ
omic
, Soc
ial,
Polit
ical
, and
Cul
tura
l D
imen
sions
Excl
usio
n is
tack
led
with
in...
Achi
eved
thro
ugh.
..
Initi
ativ
es w
hich
see
k to
al
levi
ate
disa
dvan
tage
and
en
cour
age
pers
onal
de
velo
pmen
t.
The
Mus
eum
as
Veh
icle
fo
r Br
oad
So
cial
Ch
ange
The
cura
toria
l voi
ce o
f a
mus
eum
has
an
unas
ham
ed
soci
al s
tanc
e: to
pro
vide
a
foru
m to
cre
ate
a be
tter
soci
ety
thro
ugh
dial
ogue
.
the
Econ
omic
, Soc
ial,
Polit
ical
, and
Cul
tura
l D
imen
sions
Excl
usio
n is
tack
led
with
in...
Achi
eved
thro
ugh.
..
Pro
vidi
ng a
foru
m fo
r pub
lic
deba
te, e
duca
tion
and
pers
uasio
n.
Soci
al p
robl
ems
asso
ciat
ed
with
exc
lusi
on
mig
ht b
e ex
pres
sed
with
in th
e m
useu
ms
goa
ls.
Gat
ekee
pers
on
mul
tiple
leve
ls
cons
ciou
sly
addr
ess
the
soci
al
prob
lem
s as
soci
ated
with
ex
clus
ion.
Soci
al In
clus
ion
can
be
Mea
sure
d Q
uant
itativ
ely
Long
itudi
nal s
tudi
es w
hich
m
easu
re m
ultip
le fa
cets
of
indi
vidu
al, h
ouse
hold
, co
mm
unity
, and
nat
iona
l he
alth
.
Soci
al In
clus
ion
can
be
Mea
sure
d Q
ualit
ativ
ely
Long
itudi
nal s
tudi
es w
hich
co
nsist
of i
nter
view
s or
di
alog
ues
with
the
sam
e in
divi
dual
s ov
er ti
me.
Ho
w W
ill
I kno
w
wh
en M
y M
useu
m Is
soci
ally
Incl
usiv
e?
To In
fluen
ce S
ociet
y, I
nstig
ate
Positive
Social C
hang
e
HELL
OM
Y N
AME
IS
Laur
a-Ed
yth
e Co
lem
an
Mus
eum
Info
rmat
icist
Who
is S
erio
us A
bout
Soc
ial
Incl
usio
n?
Are
You
Ser
ious
?
Ho
w C
an E
valu
atio
no
f so
cial
incl
usio
n be
nefi
t m
y m
useu
m?
Savi
ng th
e W
orld
One
Com
mun
ity, O
ne N
atio
n A
t A T
ime.
One
Obj
ect,
One
Exh
ibit,
One
Mus
eum
Curr
ent W
ork
Mus
eum
Profe
ssion
als P
ercep
tions
of So
cial I
nclus
ion: A
AM 20
15 Stu
dyA
Quali
tative
stud
y of A
AM M
useu
m Pr
ofessi
onals
perce
ption
s of S
ocial
Inclu
sion a
nd th
e AA
M D
iversi
ty &
Inclu
sion p
olicy
state
ments
. This
stud
y will
help
to br
idge t
he ga
p betw
een
theor
y and
prac
tice a
nd w
ould
illumi
nate
how
inclus
ion w
ork c
ould
bette
r be s
uppo
rted t
hrou
gh,
for ex
ample
, strat
egic
deplo
ymen
t of m
useu
m res
ource
s. Rese
arch t
eam:
Rose
Paq
uet K
insley
(U
W), L
aura-
Edyth
e Cole
man (
FSU)
, Por
chia
Moo
re (U
SC)
Curat
ors o
f Con
flict: T
he Ga
tekee
ping M
echa
nisms
of Cu
rator
ial V
oice
Thro
ugh a
serie
s of p
ropo
sed in
tensiv
e inte
rview
s, the
resea
rcher
and
curat
orial
staff
of m
useu
ms ha
ndlin
g con
tested
subje
ct ma
tter w
ill ex
plore
the ro
le of
curat
orial
voice
and t
he ga
tekee
ping m
echa
nism
utiliz
ed to
ex
press
that
voice
.
Laur
a-Ed
ythe
Col
eman
is a
Mus
eum
Info
rmat
icis
t and
a D
octo
ral C
andi
date
inIn
form
atio
n Sc
ienc
e at
Flo
rida
Sta
teU
nive
rsit
y. M
s. C
olem
ans
rese
arch
and
teac
hing
inte
rest
s in
clud
e m
useu
m in
form
atic
s,m
useu
m e
valu
atio
n, k
now
ledg
e m
anag
emen
t,an
d th
e co
-cre
atio
n of
iden
tity
. Her
par
ticu
lar
area
of r
esea
rch
exam
ines
cul
tura
l her
itag
ein
stit
utio
ns in
com
mun
itie
s re
conc
iling
civ
ilco
nflic
t.
ww
w.la
urae
dyth
e.co
m
lcol
eman
@fs
u.ed
u