Hire Like A Pro: How to Avoid the 4 Fatal Hiring Mistakes That Almost Everyone Makes

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Hire Like A Pro: How to Avoid the 4 Fatal Hiring Mistakes That Almost

Everyone Makes

Eyal Ronen July 10, 2013

Twitter Hashtag - #npweb

Sponsored by:

Advising nonprofits in:

• Strategy

• Planning

• Organizational Development

www.synthesispartnership.com

(617) 969-1881

info@synthesispartnership.com

INTEGRATED PLANNING

Sponsored by:

Today’s Speaker

Eyal Ronen Consultant & Executive Coach

Spotlight Leadership

Assisting with chat questions: Jamie Maloney, 4Good

Founding Director of Nonprofit Webinars and Host:

Sam Frank, Synthesis Partnership

www.spotlightleadership.com www.spotlightleadership.com

Hire Like A Pro

How to Avoid the 4 Fatal Hiring Mistakes

That Almost Everyone Makes!

www.spotlightleadership.com

Meet Tom Krieglstein…

A serial entrepreneur

A man on a mission

CEO and Founder of StudentLauncher.org

True Story

Tom knew what he was looking for

Or at least so he thought…

And…

True Story

Hired Julie

What’s so special?

Julie is so great, that Tom spent a month in

Honduras three weeks after hiring Julie!

He is paying her well, but saved $12,000

More cash for the mission

Per year!

Just for this one job…

True Story

“I’ve made plenty for hiring mistakes in the

past that cost me. This time, I hired the

perfect person for the job and at a salary that

was half what I was planning to offer!”

Tom Krieglstein, CEO, Founder of StudentLauncher.org

Testimonial

This is what you are thinking:

Hiring is hard

It never works

Finding the right person is

too difficult

It takes too much time

We should just keep moving

the way we are

But, what if you could avoid

4 huge mistakes

you are probably making?

We will cover the importance

of having an amazing team

How to avoid 4 huge mistakes

Stop these mistakes

immediately

This new awareness can boost

your hiring overnight!

Let’s dive in

Before we do, one last thing…

At the end,

the one secret that will help

you KEEP great people once

you have hired them

Dr. Eyal Ronen

I have:

Managed thousands of people

Personally screened more

than 3,000 candidates

Any job you can imagine

Decided to dedicate my life to

studying what makes people

tick at work

Our mission is to

bring more HAPPINESS to the

world of work

This is very personal for me!

Clients screened many many

many candidates

Quickly

Hire people that are a GREAT FIT

You can do it too!

You may be thinking

It’s too hard

I shouldn’t do it

I should just accept all

the hard work

And I say:

NOOOOOOOO

Why is a great team critical for

Obvious reasons:

You get more done

They perform better

Better service to clients

Greater efficiency

Better delivery on your mission

Great Team

I know this because:

I made every hiring mistake in the book

When I built a great team a lot more got

Raised customer satisfaction from 60% to 95%

Increased customer retention

Tripled our revenue in one year

Mission (getting closer to) accomplished

Not So Obvious reasons:

Your own stress levels go down

Feels good – great people around you

Makes the rest of the team happy

Increases people’s loyalty and

connection

Great Team

I LOVE coming to work everyday

My team LOVES coming to work

Our clients LOVE speaking with us

We are having a great time

We can produce like crazy

To hire a great team,

stop the following mistakes…

You ask the wrong interview

questions

Mistake #1

Because that’s what everyone else is

That’s what you were taught

That’s what you had experienced

You never REALLY knew they were the

wrong questions

Why do you ask the wrong

questions?

Questions that are not directly and 100% job

Questions the candidate can easily predict

what the “right answer” is

Questions that just seem cool

(and maybe Google is using…)

What questions shouldn’t

you ask?

Here are some examples:

Do you have a car?

What are your greatest strengths and

weaknesses?

How would you approach an angry

customer?

What is the next number in the following

sequence: 10, 9, 60, 90, 70, 66..?

I promise to give you the answer at the end..

In the past…

I used scenario-based interviews

They gave me pretty good results

Still had some surprises on the job

Now…

With the interviews I use now:

I have ZERO surprises

What I expect to see on the job, is

absolutely accurate!

You use irrelevant selection

criteria

Mistake #2

One spelling error

Didn’t respond to an email within 24

Has a visible tattoo

(although they will not face clients)

You strike out a candidate

because:

Make absolutely certain that

everything you use is

100% job related

You need a clear blueprint of the job

and what it takes to be successful

Sometimes it’s pretty obvious

No brainer…

In the past…

I used what made sense

I looked at what other people told

I looked at things that were easy for

me to see

Missed some HUGE signs

Didn’t look at the deep

characteristics that predict

performance

Now…

I have a complete Success Profile

before I do anything else

Compare each candidate against

that Success Profile

You hire people that are just like

Mistake #3

Very hard to resist

You have become successful

because of who you are

You understand them well

BUT…

Is someone like you REALLY the

best person for the job?

How much more value will you get

from someone who is different?

More creativity

Other points of view

Test your own ideas

Get more unique suggestions

Always focus on finding the best

person for the job

Of course….

It is important that you like the

person

But, make sure you like them

FOR THIS JOB!

Not clear on what you are hiring for

Not clear what it takes to be

successful

Mistake #4

A fundamental cornerstone!

You must have a

clear and detailed description

of the job

A complete list of every single task

This isn’t a job ad

Just a working document that will

guide you later through the process

Then…

You must have a clear definition

of what it takes to be

successful!

This is

ALWAYS

ABSOLUTELY

POSITIVELY

FOREVER

the first thing you do before anything

Get clear on what you are

looking for

It will guide you through every

step in the process

I am mentioning it last so it is

freshest in your mind

Wishful thinking

You really want it to work

Bonus Mistake #5

For some,

just being aware of the mistakes

will be enough

That’s great!!

Others, may want more help

Gift for people on the webinar

3 scholarships for our in-depth in-

person live training:

The End of Job Interviews as We

Know Them Full day of live training

At the Renaissance Hotel Newark Airport

August 21st

Apply for the scholarship:

Email: support@SpotlightLeadership.com

How will this scholarship help you better

serve the world?

I promised…

How to keep people once you hire

How do you make sure he or

she will stick around?

Treat your new employee

like a client!

Spend time with them

Set the right expectations

Train them

Use the job description you

prepared during the hiring process

Not so smart…

Hire and hope

Instead:

Hire and engage!

Focus on your mission

Focus on your overall goals

Make them feel like they are a

key player to ensure success

Google Interview question…

Next number in the sequence…

10, 9, 60, 90, 70, 66..?

Sponsored by:

Find listings for our current season

of webinars and register at:

NonprofitWebinars.com

Hire Like A Pro: How to Avoid the 4 Fatal Hiring Mistakes That Almost Everyone Makes

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