Healthcare Policy Maker

Claudette D. JohnsonGrand Canyon University

Nursing and Leadership ManagementNRS-508

May 2, 2012

Servant Leadership

Ability to listen & truly understandKeep open mind, hear without judgmentDeal with ambiguity & complex issuesBelieve that sharing challenges and asking for

input is more important than personally providing solutions

Be clear on goals, directing without orderingBe a servant, helper, & teacher first, leader secondThink before reactingChoose words not to damage those being ledAbility to use foresight & intuitionSeeing things whole and sensing relationships and

connectionsMarquis & Huston, 2009

Servant Leader: Dale Beatty RN, BSN, MSN,

NEA-BC

Educational Background

Education:

Bachelors of Science in

Nursing Ohio

Wesleyan University,

Delaware, OhioMasters of Science in

Nursing

DePaul University, Chicago, IL

Nurse Executive Advanced- ANCC

Board Certification

(NEA-BC)

Honors:

Who’s Who in American

Colleges and Universities

Recipient of the Veteran’s

Administration’s Health

Professional Scholarship

Member of Sigma Theta Tau

Professional MembershipsMemberships:•American Organization of Nursing Executives•Illinois Organization of Nurse Executives•American Association of Critical Care Nurses•Illinois Coalition of Nurse Resources•Sigma Theta Tau International: Honor Society for NursingBoards and Committees:Hospice of Northern Illinois - Board of DirectorsIllinois Organization for Nurse Executives - Board of Directors / President-ElectIllinois Coalition for Nursing Resources - Board of DirectorsNursing Spectrum: A Gannett Company - Advisory BoardMcKesson Clinical – Advisory Board 2006-2009Sate of Illinois Nurse Practice Act Task Force 2006-2007MCHC Workforce Taskforce; Co-ChairMCHC Nursing SubcommitteeNRC Picker Institute Editorial BoardIllinois Team: Workforce DevelopmentANCC Magnet Designation Appeals PanelJoint Commission’s Accreditation Appeals PanelPower of Nursing Leadership Host Committee University of Illinois 2006-2010

~ Personal communication, Dale Beatty, November 19, 2010

Employment History Executive Vice President- Hospital Operations/Chief Nursing Officer- Northwest

Community Healthcare, Arlington Heights, Illinois May 2005- present Vice President Patient Care Services & Chief Nurse Executive- St. Francis Hospital

and Healthcare, Blue Island, Illinois July 2001- May 2005 Director, Cardiac, Vascular and Emergency Trauma Services & Interim Director,

Medicine & Oncology/Palliative Care and Home Hospice, Northwestern Memorial Hospital, Chicago, Illinois 1999-2001

Director, Cardiac, Vascular and Emergency Trauma Services Northwestern Memorial Hospital, Chicago, Illinois 1995-1999

Manager, Cardiac Catheterization Laboratories, Northwestern Memorial Hospital, Chicago, Illinois 1993-1995

Interim Manager, Neurosurgical Intensive Care Unit, Northwestern Memorial Hospital, Chicago, Illinois 1992-1993

Clinical Nurse Manager, Cardiac Surgical Intensive Care Unit, Northwestern Memorial Hospital, Chicago, Illinois 1990-1994

Assistant Clinical Nurse Manager, Northwestern Memorial Hospital, Chicago, Illinois 1989-1990

Staff/Charge Nurse, Cardiac Surgical Intensive Care Unit, Northwestern Memorial Hospital, Chicago, Illinois 1988-1989

Staff/Charge Nurse, SICU/MICU, Chicago Lakeside Veteran’s Administration, Chicago, Illinois 1986-1988

Staff Nurse/PCA, Open Heart/Vascular Step Down/ Cardiac Telemetry, Riverside Methodist Hospital, Columbus, Ohio 1985-1986

~Personal communication, Dale Beatty, November 19, 2010

Impact on Nursing PracticePositive nursing role model with authority that offers

servant leadershipLegislative Advocacy: Nurse

ratio Legislation

Provides competent experienced nursing leadership

Supports nursing as a profession

Impact on the Nursing Profession

Nurse Residency Program

Shared Governance

Model

Supporting the Growth

of Individuals

Provides a sense of self

worth to seasoned

nurses and a sense of

opportunity to graduate

nurses

Impact on Individuals

Leaders should be visible

Answers all e-mails• Especially from staff

nurses

Office is accessible to all employees

Contributions to CommunityInvolved in Nursing Practice Act• Influence on

state level

Awareness of Legislation• Legislative

Advocacy

Magnet Designatio

n

New Opportunities with the Organizatio

n

Nursing Practice Act

Motivation

~ Personal communication, Dale Beatty, November 19, 2010

“I feel completely blessed to be in nursing”

Expectations

Achieve the mission of

organization

Strive for excellence

Checks and balances

Be a teller of truth

Support one another

Be in alignment with the

vision of the organization

MentoringMentorship and support is

important no matter where you are professionally within an

organization.

http://www.cartoonstock.com/directory/m/mentor.asp

Proud Accomplishments

• 3 CNOs in the area that once reported to him

Development of others

• Seeing people grow professionally

Mentoring

Inspiration

Mother & Sister• Nurses

CNO at Northwestern Memorial Hospital • Provided

insight and development into his own career

Challenges/Obstacles

Trying to align different ideas with the goal of the organization

Culture and change colliding• Culture will always

trump change unless it can be supported.

Conflict between people

http://www.upstartsmart.com/magazine/managing-employee-conflict.html

We seek not to lead but to serve first and find that in serving, our greatest

influence is leading.

Benjamin Lichtenwalner

Serve

Hakala, D. (2008, March 19). The top 10 leadership qualities. HR World.

Retrieved from http://www.hrworld.com/features/top-10-leadership- qualities-031908/

Jooste, K. (2004). Leadership: a new perspective. Journal of Nursing Management, 12(3), 217-223. Retrieved from http://angel02.gcu.edu/section/default.asp?id=704017

Lichtenwalner, B. (2010, November). The modern servant leader: Servant leadership manifesto. Servant Leadership and Technology. Retrieved from http://modernservantleader.com/servant-leadership/servant-leadership-manifesto/

Marquis, B. L., & Huston, C. J. (2009). Leadership roles and management functions in nursing: Theory and application (6th ed.). Philadelphia, PA: Lippincott, Williams, & Wilkins.

Mind Tools.com. (n.d.). Leadership styles. Retrieved from http://www.mindtools.com/pages/article/newLDR_84.htm

Northwest Community Hospital. (2010). About NCH: Mission & Values.

Retrieved from http://www.nch.org/about/mission-vision.php

Syque. (2007). Leadership. ChangingMinds.org. Retrieved from http://changingminds.org/disciplines/leadership/leadership.htm

References