Post on 15-Jul-2015
Great Places To Work Building Organizational Cultures of
Trust, Pride, and Joy
Jennifer De La TorreExecutive Director – Workforce Diversity
AT&T
Comparative Annualized
Stock Market Returns1997 - 2013
11.80%
6.04%
Best Companies to Work For
“People” companies consistently outperform market averages
S&P 500
Best Companies
perform nearly 2x better than the
general market
Why do People Companies Outperform?
EngagedEmployees
LoyalCustomers
HigherProfit
Employees are engaged!
Trust
credibility
fairness respect
Employee
pridecamaraderie
relationship with other employees
relationship to your job
relationship with management
A GREAT
WORKPLACE IS
ONE WHERE
EMPLOYEES
TRUST THE
PEOPLE THEY
WORK FOR,
HAVE PRIDE IN
WHAT THEY DO
AND ENJOY THE
PEOPLE THEY
WORK WITH.
What is a Great Workplace?
Employee Perspective
High-Trust Organizations are …
Open
Authentic
Collaborative
Energetic
…and able to deal with change more quickly!
A diverse workforce and inclusive
culture are essential to AT&T. They
allow us to attract and retain the best
and the brightest to develop the most
innovative products and solutions to
meet our customers' needs.
Randall Stephenson - AT&T Chairman & CEO
• Platform for employee ideas
• Submit, discuss, vote
• Best ideas prototyped
• AT&T executives as VC angels
• 130,000 users
• 50 states, 52 countries
• 25,000 ideas submitted
• $38M in seed funding
• 17 ideas are on the marketAT&T employee and TIP winner
Shavonne Jones
12 Employee Resource Groups 7 Employee Networks
Showcasing career paths to employees of all generations
Girls Who Code & Girls Rock Technology
Signature Mentoring Circles
Bridging generations through technology
Employee Engagement
eNPS 2014WTR AT&T as a place to work to friends and family
Trust Index ® SummaryFortune’s Best Places to Work
2011 2013
Leadership & Supervision/ Communication
Customer Satisfaction/ Bottom Line
Organizational/Job Effectiveness
Training & Development
Employee Engagement
67% 67%
71%72%
70%71%
Feb Jun Sep
Measuring for Success
Recognizing Leaders
Black Engineer of the Year STEM Awards
Women of Color in STEM Awards
Fortune 50 Most Powerful Women in Business
Diversity MBA: Top 100 Under-50 Emerging Leaders
HITEC: Top 100 Most Influential Hispanics in Business
LatinaStyle Executive Of The Year
Profiles in Diversity Journal: Women Worth Watching
Latino Leaders Magazine: Influential Latinos of Dallas