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Great Places to Work: Building Organizational Cultures of Trust, Pride, and Joy
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Transcript of Great Places to Work: Building Organizational Cultures of Trust, Pride, and Joy
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Great Places To Work Building Organizational Cultures of
Trust, Pride, and Joy
Jennifer De La TorreExecutive Director – Workforce Diversity
AT&T
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Comparative Annualized
Stock Market Returns1997 - 2013
11.80%
6.04%
Best Companies to Work For
“People” companies consistently outperform market averages
S&P 500
Best Companies
perform nearly 2x better than the
general market
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Why do People Companies Outperform?
EngagedEmployees
LoyalCustomers
HigherProfit
Employees are engaged!
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Trust
credibility
fairness respect
Employee
pridecamaraderie
relationship with other employees
relationship to your job
relationship with management
A GREAT
WORKPLACE IS
ONE WHERE
EMPLOYEES
TRUST THE
PEOPLE THEY
WORK FOR,
HAVE PRIDE IN
WHAT THEY DO
AND ENJOY THE
PEOPLE THEY
WORK WITH.
What is a Great Workplace?
Employee Perspective
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High-Trust Organizations are …
Open
Authentic
Collaborative
Energetic
…and able to deal with change more quickly!
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A diverse workforce and inclusive
culture are essential to AT&T. They
allow us to attract and retain the best
and the brightest to develop the most
innovative products and solutions to
meet our customers' needs.
Randall Stephenson - AT&T Chairman & CEO
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• Platform for employee ideas
• Submit, discuss, vote
• Best ideas prototyped
• AT&T executives as VC angels
• 130,000 users
• 50 states, 52 countries
• 25,000 ideas submitted
• $38M in seed funding
• 17 ideas are on the marketAT&T employee and TIP winner
Shavonne Jones
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12 Employee Resource Groups 7 Employee Networks
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Showcasing career paths to employees of all generations
Girls Who Code & Girls Rock Technology
Signature Mentoring Circles
Bridging generations through technology
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Employee Engagement
eNPS 2014WTR AT&T as a place to work to friends and family
Trust Index ® SummaryFortune’s Best Places to Work
2011 2013
Leadership & Supervision/ Communication
Customer Satisfaction/ Bottom Line
Organizational/Job Effectiveness
Training & Development
Employee Engagement
67% 67%
71%72%
70%71%
Feb Jun Sep
Measuring for Success
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Recognizing Leaders
Black Engineer of the Year STEM Awards
Women of Color in STEM Awards
Fortune 50 Most Powerful Women in Business
Diversity MBA: Top 100 Under-50 Emerging Leaders
HITEC: Top 100 Most Influential Hispanics in Business
LatinaStyle Executive Of The Year
Profiles in Diversity Journal: Women Worth Watching
Latino Leaders Magazine: Influential Latinos of Dallas