Foundations: Enabling the Adoption of Innovative and Disruptive Technologies on Campus (236667325)

8/11/2019 Foundations: Enabling the Adoption of Innovative and Disruptive Technologies on Campus (236667325)

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Enabling the Adoption ofInnovative and Disruptive

Technologies on Campus

FOUNDATIONS

ITHACA COLLEGE

Beth Rugg, Asst. Director, Technology and Instructional Support Services, erugg@ithaca.edu

David Weil, Director, Enterprise Application Services, dweil@ithaca.edu

EDUCAUSE Connect/Baltimore, May 1, 2014

Please start working on worksheet one

with others at your table while people are gathering

Copyright Beth Rugg and David Weil, 2014. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes,provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires

written permission from the author.

Session Expectations

OUTCOMES:

1. Explore trends and themes among emerging technologies

2. Investigate ways to help evolve our organizations from being reactionary regarding

adopting new technologies to becoming more proactive and responsive

3. Develop a way to prepare for the next new emerging technology

KEY TAKEAWAYS:

1. Important to identify underlying trends for emerging technologies instead of the

focusing on the product of the moment

2. From the trends, identify foundational technologies and policies that need to be

in place to support the adoption of them

3. Develop an engagement model to use with your campus to help identify and

prepare for disruptive/emerging technologies

Some Working Definitions

DISRUPTIVE:

Activities, trends, products, innovations that threaten and/or challenge the status quo

Example: MOOC

INNOVATIVE:

New technologies, ideas, inventions, ways of doing things, and the expectations that

they create

Examples: Dropbox, iPad, Amazon

Shifting fromreactive to

proactive

A collaborative model to

help us get there

Brainstormdisruptions and

innovations

Brainstormdisruptions

andinnovations

Identifyunderlying

themes/trends

andinnovations

Identifyunderlying themes/trends

Identifyfoundations

needed tosupport them

andinnovations

Identifyfoundations needed to

supportthem

Identify

andinnovations

supportthem

Identifygaps

1 2 3 4

Define

action plan

andinnovations

supportthem

Identifygaps

Defineaction plan

1 2 3 4 5

andinnovations

supportthem

Identifygaps

Defineaction plan

1 2 3 4 5

andinnovations

Identify

foundations needed tosupport

Identify

Defineaction plan

MOOCs, Dropbox, Amazon.com

Cloud Services, Ubiquitous access to data,

Consumerism

Trend: Cloud Services

Robust Network, Contract Management,

Identity Management, etc.

Foundation: Robust Network

WiFi network slow, streaming videossometimes stall

Gap: WiFi network slow

Site survey of access points, review

bandwidth utilization

Examples of innovative ordisruptive technologies

Group Activity One 2 Minutes (really )

andinnovations

supportthem

Identifygaps

Defineaction plan

1 2 3 4 5

Examples of innovative

or disruptive technologies

Wearable Tech

Facebook

3-D PrintingSocial Media

Google Apps

Amazon Web Services

Learning Analytics

Student Expectations

Google GlassSmart Phone

Digital Collections

Visualization

Virtualization

GamingResponsive Design

Open Education

Shared Online Classes

Adaptive

CollaborationInfrastructure as a service

Big Data

As a table, using the list of

disruptions and innovations,

identify themes and trends

Group Activity Two 7 Minutes

andinnovations

supportthem

Identifygaps

Defineaction plan

1 2 3 4 5

Report out to the room the

themes and trends

Group Activity Three 8 Minutes

andinnovations

supportthem

Identifygaps

Defineaction plan

1 2 3 4 5

Report out to the room

the themes and trends

Consumerization

Data Collection and Access

Decentralization

High User ExpectationsUsability

Scalability

Change in control model ->

different devices / uses

User Education -> Acceptable Use

PolicyIT Readiness

3rd Party

Information Security

Alternative Sourcing

As a table, for your assigned

trend, identify the IT andinstitutional foundations needed

to support it

Group Activity Four

10 Minutes

andinnovations

supportthem

Identifygaps

Defineaction plan

1 2 3 4 5

Report out to the room thefoundations you identified

Group Activity Five 10 Minutes

andinnovations

supportthem

Identifygaps

Defineaction plan

1 2 3 4 5

the foundations you identified

IT Readiness -

Change control, user education:

• Culture of support

• Individual buy-in

Budget• Finance team buy-in

• Staffing

• Different technologies that

are supported by many

people

Policy and Procedure• Anticipating change

technology

• Don’t harass

• Young staff are taped into this

culture

Decentralization:

• Open Standards

• API

• Common Authentication

Policy• Best Practices

• Security Standards

• Data Classification

• Culture

• Staffing

Integration specialist• Budget $

Consumerization:

• Policy

• Expectations

• Information Security - Devices

Infrastructure –

Demands• Virtualization – critical to

support

• Education for IT – Lots of

people versed in lots of

technologies

Alternative Sourcing:

• Skillsets – Contract negotiation

• Strong partnerships

• Counsel

Prof. Community• Shift capacity to services

awareness

• Service provider -> service

broker

• Repurpose staff as needs

change• Culture

• reset expectations in new

• Accept rapid evolution

• Buy-in – not 100% individually,

but serve the greater good.

High User Expectations:

• Vendors - How products can

support these:

• Technology

Policy• Culture

• Internal culture

• Are we service providers

or their to meet user

expectations

Survey user expectations• Interfaces, clean U.I.X.

• Communication / Outreach

Work with your team (at your

institution) to identify gaps anddefine (and implement) your

action plan

Your Homework (yup, Homework )

andinnovations

supportthem

Identifygaps

Defineaction plan

1 2 3 4 5

Debrief

• Does this model help / work?

• Is it missing any steps?

How do you turn these into actionable items?

andinnovations

support

Identifygaps

Defineaction plan

1 2 3 4 5

Thanks for your time

ITHACA COLLEGE

Beth Rugg, Asst. Director, Technology and Instructional Support Services, erugg@ithaca.edu

David Weil, Director, Enterprise Application Services, dweil@ithaca.edu

These slides, copies of the handouts, and the

brainstorming notes from the session will be

posted to the conference Web site shortly.

Please remember to evaluate this

session using the mobile app – thanks!

Foundations: Enabling the Adoption of Innovative and Disruptive Technologies on Campus (236667325)

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Transcript of Foundations: Enabling the Adoption of Innovative and Disruptive Technologies on Campus (236667325)

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