Foundations: Enabling the Adoption of Innovative and Disruptive Technologies on Campus (236667325)

8/11/2019 Foundations: Enabling the Adoption of Innovative and Disruptive Technologies on Campus (236667325)

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Enabling the Adoption ofInnovative and Disruptive

Technologies on Campus

FOUNDATIONS

ITHACA COLLEGE

Beth Rugg, Asst. Director, Technology and Instructional Support Services, [email protected]

David Weil, Director, Enterprise Application Services, [email protected]

EDUCAUSE Connect/Baltimore, May 1, 2014

Please start working on worksheet one

with others at your table while people are gathering

Copyright Beth Rugg and David Weil, 2014. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes,provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires

written permission from the author.



Session Expectations

OUTCOMES:

1. Explore trends and themes among emerging technologies

2. Investigate ways to help evolve our organizations from being reactionary regarding

adopting new technologies to becoming more proactive and responsive

3. Develop a way to prepare for the next new emerging technology

KEY TAKEAWAYS:

1. Important to identify underlying trends for emerging technologies instead of the

focusing on the product of the moment

2. From the trends, identify foundational technologies and policies that need to be

in place to support the adoption of them

3. Develop an engagement model to use with your campus to help identify and

prepare for disruptive/emerging technologies



Some Working Definitions

DISRUPTIVE:

Activities, trends, products, innovations that threaten and/or challenge the status quo

Example: MOOC

INNOVATIVE:

New technologies, ideas, inventions, ways of doing things, and the expectations that

they create

Examples: Dropbox, iPad, Amazon



Shifting fromreactive to

proactive

A collaborative model to

help us get there



Brainstormdisruptions and

innovations

Brainstormdisruptions

andinnovations

1



Identifyunderlying

themes/trends


andinnovations

Identifyunderlying themes/trends

1 2



Identifyfoundations

needed tosupport them


andinnovations


Identifyfoundations needed to

supportthem

1 2 3



Identify

gaps


andinnovations



supportthem

Identifygaps

1 2 3 4



Define

action plan


andinnovations



supportthem

Identifygaps

Defineaction plan

1 2 3 4 5




andinnovations



supportthem

Identifygaps

Defineaction plan

1 2 3 4 5




andinnovations

1


2

Identify

foundations needed tosupport

them

3

Identify

gaps

4

Defineaction plan

5

MOOCs, Dropbox, Amazon.com

Cloud Services, Ubiquitous access to data,

Consumerism

Trend: Cloud Services

Robust Network, Contract Management,

Identity Management, etc.

Foundation: Robust Network

WiFi network slow, streaming videossometimes stall

Gap: WiFi network slow

Site survey of access points, review

bandwidth utilization



Examples of innovative ordisruptive technologies

Group Activity One 2 Minutes (really )


andinnovations



supportthem

Identifygaps

Defineaction plan

1 2 3 4 5



Examples of innovative

or disruptive technologies

Wearable Tech

Facebook

3-D PrintingSocial Media

Google Apps

Amazon Web Services

Learning Analytics

Student Expectations

Google GlassSmart Phone

Digital Collections

Visualization

Virtualization

GamingResponsive Design

Open Education

Shared Online Classes

Adaptive

BYOD

CollaborationInfrastructure as a service

Big Data



As a table, using the list of

disruptions and innovations,

identify themes and trends

Group Activity Two 7 Minutes


andinnovations



supportthem

Identifygaps

Defineaction plan

1 2 3 4 5



Report out to the room the

themes and trends

Group Activity Three 8 Minutes


andinnovations



supportthem

Identifygaps

Defineaction plan

1 2 3 4 5



Report out to the room

the themes and trends

Consumerization

Data Collection and Access

Decentralization

High User ExpectationsUsability

Scalability

Change in control model ->

different devices / uses

User Education -> Acceptable Use

PolicyIT Readiness

Cloud

3rd Party

Information Security

Alternative Sourcing



As a table, for your assigned

trend, identify the IT andinstitutional foundations needed

to support it

Group Activity Four

10 Minutes


andinnovations



supportthem

Identifygaps

Defineaction plan

1 2 3 4 5



Report out to the room thefoundations you identified

Group Activity Five 10 Minutes


andinnovations



supportthem

Identifygaps

Defineaction plan

1 2 3 4 5




the foundations you identified

IT Readiness -

Change control, user education:

• Culture of support

• Individual buy-in

•

Budget• Finance team buy-in

• Staffing

• Different technologies that

are supported by many

people

•

Policy and Procedure• Anticipating change

technology

• Don’t harass

• Young staff are taped into this

culture

Decentralization:

• Open Standards

• API

• Common Authentication

•

Policy• Best Practices

• Security Standards

• Data Classification

• Culture

• Staffing

•

Integration specialist• Budget $





Consumerization:

• Policy

• Expectations

• Information Security - Devices

•

Infrastructure –

Demands• Virtualization – critical to

support

• Education for IT – Lots of

people versed in lots of

technologies

Alternative Sourcing:

• Skillsets – Contract negotiation

• Strong partnerships

• Counsel

•

Prof. Community• Shift capacity to services

awareness

• Service provider -> service

broker

• Repurpose staff as needs

change• Culture

• reset expectations in new

way

• Accept rapid evolution

• Buy-in – not 100% individually,

but serve the greater good.





High User Expectations:

• Vendors - How products can

support these:

• Technology

•

Policy• Culture

• Internal culture

• Are we service providers

or their to meet user

expectations

•

Survey user expectations• Interfaces, clean U.I.X.

• Communication / Outreach



Work with your team (at your

institution) to identify gaps anddefine (and implement) your

action plan

Your Homework (yup, Homework )


andinnovations



supportthem

Identifygaps

Defineaction plan

1 2 3 4 5



Debrief

• Does this model help / work?

• Is it missing any steps?

•

How do you turn these into actionable items?


andinnovations



support

them

Identifygaps

Defineaction plan

1 2 3 4 5



Thanks for your time

ITHACA COLLEGE

Beth Rugg, Asst. Director, Technology and Instructional Support Services, [email protected]

David Weil, Director, Enterprise Application Services, [email protected]

These slides, copies of the handouts, and the

brainstorming notes from the session will be

posted to the conference Web site shortly.

Please remember to evaluate this

session using the mobile app – thanks!

Foundations: Enabling the Adoption of Innovative and Disruptive Technologies on Campus (236667325)

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