Fear & Loathing in Analytics

Post on 06-May-2015

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Sara Fraser, Director of Business Development at EnVeritas Group, tries to ease concerns about conducting analytics by breaking down an excellent way to view it and actually put analytics into action. #MMI2013

Transcript of Fear & Loathing in Analytics

Fear & Loathing

@sarakfraser

Find your happy place.

experimentAgile.Flexible.Willing to Fail.

Look beyond conversion

HOW DO YOU GET HERE?

First, answer this:

Why does my website exist?

Answer this:

Why does our website exist?

GOT AN ANSWER?

With a purpose statement,

you have a few critical

metrics to track.

Macro-conversion

MICRO-CONVERSIONS

• Education/

Entertainment

• Contacts

• Customer insight

• Sales support

surveys

leads

white pape

rs

Micro-conversion

What are micro-conversions?

Example: CAT

Equipment lookups, downloads, quote requests.

Email: sara@enveritasgroup.comTwitter: @sarakfraser