Post on 27-Jun-2015
description
Enterprise Architecture
2014
www.linkedin.com/in/vincenttacquet
@vtacquetVincent Tacquet
Quality & Architecture ManagerDatacenter Manager
vincent.tacquet@synergics.be
www.synergics.be
www.slideshare.net/VincentTacquet
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Overview
Enterprise ArchitectureArchitecture and the CMDBArchitecture Design• Services• Applications
Impact AnalyzerExport to yEDAutomatic Impact Analyzer
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Enterprise Architecture
@World• “it is a framework”• “it is a method”• “it is a way of life”• Fancy colours, great PowerPoints
@Synergics• No “bla bla bla”, we just did it• ITIL !• Qfor !• ISAE3402 !• Soon ISO27001
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Architecture and the CMDB
The CMDB @Synergics is complete !
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Architecture Design
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Services
Applications
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Services
The brains of Architecture3 TypesClassesRedundancyBi-directional linkingTechnical branding
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• CI-only services
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• Services-only services
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• Mixed services
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• Classes• Operating System • PDU (Power Distribution Unit)• Power Feed (Fuses, UPSes, Rack Distribution Power, Generator)• Physical Location (Rack)• Physical Chassis (Blade, Multi Host Chassis)• Physical Host (VMWare)• Physical Storage (Virtual Filers)• Backup Appliance
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• Can be redundant on CI-level and/or Services-level
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Applications
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Groups one or more ServicesLinks Customers and/or LocationsLinks SuppliersEnd-user brandingCalculates Customer impact • #users by company / location• manual • percentage
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Impact Analyzer
Used by different teams
• Customer Relations: to mail impacted Customers when something is down
• Operations Team: to fill-out the Risk Assessment in Change Management
• Incident Team: to analyse the impacted Applications, Services and/or CI’s in Incident Management
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Export to yED
yED is a FREE toolyED may NOT be automated
The usage of yEd is free of charge and one can even make use of yEd in a commercial environment for free.
yWorks grants you the right to use yEd as an application to create diagrams. This right comes for free for anyone that adheres to the yEd Software License Agreement. E.g. you are not allowed to distribute yEd on your own or use it in an automated process.
The diagrams that you create belong to you. You can use your diagrams in any way you like. For example, you can use yEd to create a diagram that is then used by your company or institution to enhance product documentation, or to better understand internal processes.
http://www.yworks.com/en/products_yed_about.html
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Due to the previous restriction, we generate our own .graphml files and manually change the layout in yED
from:
to:
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Automatic Impact Analyzer
LIVE Monitoring information from NagiosLIVE Incidents informationNOC Ready (1 minute update)Shows High High Incidents (in progress and recently closed)Shows “possible” impacted Customers and ApplicationsAllows us to improve First Call Resolution
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