Post on 01-Oct-2021
1
®
ENTERPRISE ANALYTICS MTAC
FIRST-CLASS FOCUS AREA
March 2017
2
®
IMb Tracing and
Informed Visibility® (IV®)
3
® IMb Tracing®
What is being done to ensure that IMb Tracing will not fail during the transition period?
USPS will continue to monitor and support the IMb Tracing system during the transition to IV.
We are aware of the performance issues which caused scan latency for customers. Marked improvements were observed following driver updates.
We are continuing to look for ways to improve performance during this transition period.
4
What Data Can Mailers Retrieve from IV for Release 1?
IMb Tracing® and PostalOne!® Migration to IV
5
Informed Visibility
Enhanced Visibility
CURRENT IMb Tracing
• Visibility for letters, flats & bundles
• Bundle visibility limited to piece automation scans
• Raw data download, or push subscription (1-24 hour)
PostalOne & Mail.xml • Visibility for trays & containers
• Push, pull, or download data
• Latency issues
FUTURE
• Comprehensive end-to-end
• Real-time reporting
• Flexible data provisioning
• Additional scan events
• Delivery unit related bundle visibility
• “Out for delivery” & “delivered” events
6
A View into the IV Mail Tracking & Reporting Application
IMb Tracing® and PostalOne!® Migration to IV
7
IV Mail Tracking & Reporting Application
3 2
1
iv.usps.gov
Mail Tracking Help get help and access user guides and other training materials
►
Address Book manage your servers, web services and people contacts
►
Manage Data Delegations request data from another CRID or MID, or provide data from your CRID or MID to another CRID or MID
►
Queries & Feeds perform a one-time query or set up a data feed (subscription) to get data on a recurring basis
►
Querying data is as easy as 1… 2… 3…!
Effortlessly manage your data delegations! Easy access to your servers, web services and contacts.
iv.usps.gov
select your CRIDs or MIDs
select method to receive data - online, download or push
choose your fields
request data from another CRID or MID
see a history of data delegation requests
create a data delegation rules
view data delegation rules that are currently in place
1 2
3 4 add a new server or web service to send mail tracking data to
add new contacts and manage existing ones
1 2
1 2 3 4 1 2
8
Logical Delivery Events
Available in Release 1.0
9
Logical Delivery Events For Mail Delivered On-street
An inventory of mailpieces to be delivered is created based on the Last Processing Operation.
A Logical Delivery Event is generated for mailpieces
within the ZIP+4, that have an “Anticipated Date of
Delivery” of today. This data is then sent to IV.
IV provisions the Logical Delivery Events to mailers.
1
Based on geo breadcrumbs, it is determined when a carrier enters a ZIP+4 geo fence.
3
The “Anticipated Date of Delivery” is created by
comparing the scan time to the operation’s clearance
time.
2
4 5
Red boundaries represent the geo fence. Red dots
represent the carrier entering the geofence.
6
10
IV Mail Tracking & Reporting Phased Approach Timeline
Additional releases for FY17 are still being planned.
**Dates are contingent on pilot results.
11
Mail Processing Service Performance
12
End-to-End Diagnostics
IV Web Portal
access reports by clicking the Main Menu
►
select Mail Processing Service Performance
►
13
Mail Processing Service Performance
Enterprise Analytics
Address Management
& Geospatial Technology
14
Approximately 54% of developers are downloading and have started coding for SHA-
256
All systems must be transitioned to SHA-256 no later than July 31, 2017
15
SHA-1 to SHA-256 Conversion
Update
46
12
27
10
5
42
No Activity
Still Coding
CompletedCoding
Full-Service ACS™
Full-Service & OneCode ACS® notices from UAA First-Class Mail® and
Marketing Mail are provided in a single daily fulfillment file through EPF.
Pending the Federal Register Notice, finalization charges will be applied only
under the following conditions:
Full-Service volume threshold not met
IMb™ on the mailpiece is not unique
IMb without Full-Service ACS or OneCode ACS STID
Mail owner identification in eDoc is not accurate
IMb cannot be matched to eDoc
16
SingleSource ACS Fulfillment Option
MTAC User Group 5
Increase the total number of
addresses covered by an R777
designation
Future Addressing Initiatives
17
MTAC User Group 5
Improve Internet
Change Of Address
(ICOA) methods and
engage customers to
provide accurate
address information
18
Future Addressing
Initiatives
MTAC User Group 5
Update or Enhancement of ACS / NCOALink when better address information
is received later
4837 BILTMORE CT to 4837 BILTMORE CT APT 7
Increase frequency of product updates that provide address data to industry
Consider other address attributes in AMS that may be beneficial to industry
Address provided: 4837 BILTMORE CT
Corrected to: 4837 BILTMORE CT APT 7
Future Addressing Initiatives
19
MTAC User Group 5
2007 UAA Cost reporting was developed from 2004 Cost Study.
PARS and FPARS improvements in UAA mail processing are being observed
and consideration of other alternative UAA study formats are being used to
prepare for future UAA Study.
Still in the planning stage for future UAA Cost Study, and the date/timeline is yet
TBD.
UAA Mail Study
20
MTAC Work Group 177
The resulting documents have been posted to PostalPro:
• Improvements in Address Quality Methodologies
http://postalpro.usps.com/address-quality
• ACS™ Best Practices
http://postalpro.usps.com/address-quality/ACS
Sunset in November 2016
21
User Group 5 College & University Group
Students provide forwarding information to the school and permits school to share
with USPS
School creates an encrypted file that contains student records and uploads to the
USPS via Electronic Product Fulfillment (EPF)secure web service
USPS processes data and adds student records to NCOALink®
USPS will report matches as Code 07 and will monitor counts
Schools monitor volume of mail forwarded & returned and reports to USPS
monthly
22
NCOALink® for EDU Pilot
23
DATE TASK RESPONSIBLE
Jan – Apr 2017 Announcement NACUMS /USPS
Mar 1 - Sep 30 Pilot Test Period USPS/Schools
Mar - Apr Schools Enroll, Participation Kit provided Schools
Mar 2017 Enrollment for EPF File Upload account USPS/Schools
Mar - Apr Testing & Feedback Period. Schools begin to record volume
of FWD/RTS/Waste Mail Schools/USPS
4th Tue of Month
Mar - Oct 2017 NCOA for EDU Webinar @ 3PM ET
Meeting #:
743922372
Due 7th of Month Apr -
Oct Schools monitor & report volume of UAA Mail Schools
Apr Schools begin uploading files Schools
Apr Student Records added to NCOALink® USPS
TBD Nov 2017 Meeting to Determine Success/Fail Schools/USPS
College & University Group
Pilot Timeline
Geospatial Initiatives
24
Geo-Fencing Initiative
25
Geo-Fencing Initiative
26
Geo-Event Arrival and Depart
27
Geocoding & Location Variance
28
Geocoded
Location
Actual
Location
Delivery Management System Carrier Route Detail
29
®
30
Surface Visibility
Peak Accomplishments
31
PVS Scanning
Devices 5,000
Sites 134
Long Range Scanner
Scanners 1,500
Sites 171
25,000 6,500 +
2016 Growth and Visibility Improvements
SV Expansion
SV Sites 439
Devices 26,500
Scan Volume 95%
SPLY This Year
New SVWeb (TIMESWeb Replacement)
Reports 40 +
SVWeb Sites 500 +
26 Mil 28 Mil 41 Mil 32 Mil
Dec, 2015 May, 2016 Oct, 2016 Dec, 2016
174
260
375
439 SV Growth
23 Mil 44 Mil
Big Changes
12c Mailer +
Network
|||| || |||||
SV Peak Accomplishments
SV Peak Accomplishments
Program Expansion – Supported the redesign efforts to improve container
tracking and asset visibility through the deployment of 12,278 CN-51 scanners
Expanded SV to an 115 additional sites - 103 Wi-Fi & 12 cellular (HUBS and P&DF)
Implemented Wi-Fi to 104 SV sites & introduced cellular CN-51s to non Wi-Fi sites
Improved closure of the Visibility gap associated with network rationalization changes
Expanded to 64 Peak Season Annexes
Provided “Pop-Up” locations with scanning solution by using cellular network
Activated and Deactivated cellular services
PVS Drivers Scanning Initiative
Deployed~5,000 cellular scanners and equipment to PVS drivers at 134 sites
Scanners use GPS and Geo fencing to track mail movement (arrivals, departures)
Drivers scan container loads / unloads
Long Range Scanners (tethered to CN-51)
Deployed 1,585 Long Range Scanners (tethered to CN-51) to 171 sites
Long Range Scanners pair up with the CN-51 and allow for Long Range scans by the forklift
drivers
32
Surface Visibility
Work Stream Timelines
Work Streams July Aug. Sept. Oct. Nov. Dec.
New SV Web / TIMES
Retirement
FY17 SV Mobile
Expansion Prior Peak
SV Scanners to PVS
Long Range Scanner
Peak Season Cellular
Solution
Peak
Season
2016
Deployment Complete
Initiate IVR Help Desk Change
IV and SASP Interface Change
Turn off legacy SVWeb
IRC Approval
VP & Union Announcement
Submit Purchase Order
VLAN 313/314 Install
Device Provisioning
Beta Complete
SV Workbooks Complete Training
Deploy to Field
Go Live
Training
IRC Approval
VP & Union Announcement
Submit Purchase Order
Contract Award
Build
SOW Submitted Pilot Implementation Complete
Deploy to Field
Testing Deploy to Field
IRC Approval
Submit Purchase Order
Roll out plan complete
Deploy to Field
Restricted & Confidential 33
34
Enterprise Analytics Mobile Applications (EAMA)
35
When Driver Breaks Geo-Fence,
Actual Departure Time is Recorded.
EAMA Trailer Visibility Application Detached Mail Unit
Allows drivers to scan containers/trailers and generate
departure events, based on geo fencing information
Submit mailing data to USPS– Data sent to USPS IV, TRP-GEO & SV
►
Capture & Confirm Departure Event – Mobile GeoFence assists to confirm departure
►
Enables accurate Service Measurement on long haul mail.
36
EAMA Project Timeline as of 01.24.17
Milestone Status
Project Initiation Aug. 2016
Requirements & Design Feb. 2017
Development Feb. – June 2017
Testing & Integration June 2017
Deployment July 2017
37
®
MTAC Visibility and Service Measurement
First-Class Mail®
38
®
First-Class Mail® (Letters) Full-Service Volume in Measurement Trend
63.81%
65.00% 68.33% 68.98%
66.13%
69.50% 69.28% 68.75% 69.50% 68.82% 70.93% 72.15% 71.29%
-
500
1,000
1,500
2,000
2,500
0%
10%
20%
30%
40%
50%
60%
70%
80%
Dec2015
Jan 2016Feb 2016 Mar2016
Apr 2016 May2016
Jun 2016 Jul 2016 Aug2016
Sep 2016Oct 2016 Nov2016
Dec2016
Vo
lum
e in
Mill
ion
s
% E
xclu
de
d
Measured Volume % In Measurement
39
®
First-Class Mail® (Flats) Full-Service Volume in Measurement Trend
66.78%
70.79% 72.86%
70.70% 68.85%
72.45% 73.59% 72.99% 75.92%
72.63% 68.25%
68.76% 68.30%
0
5
10
15
20
25
30
35
0%
10%
20%
30%
40%
50%
60%
70%
80%
Dec 2015 Jan 2016 Feb 2016 Mar2016
Apr 2016 May2016
Jun 2016 Jul 2016 Aug 2016Sep 2016 Oct 2016Nov 2016Dec 2016
Vo
lum
e in
Mill
ion
s
% E
xclu
de
d
Measured Volume % In Measurement
40
Mail Not In Measurement Exclusion Reason Descriptions
Exclusion Reason Exclusion Description Mailer
Attributed Invalid Entry Point for Entry Discount (FAST
MDF) Entry Point for Entry Discount claimed in eDoc is invalid for the entry point and destination of the mail Y
Incorrect Entry Facility eDoc entry facility does not match the facility specified in the associated FAST Appointment Y
Non-Unique IMb eDoc contains mail pieces with a non-unique IMb Y
Undeliverable-as-Addressed / PARS Undeliverable-as Addressed (UAA) mail as indicated by ACS and/or PARS operation when mail piece is processed
Y
Inaccurate Scheduled Ship Date eDoc scheduled ship date time is 48+ hours earlier than the postage statement finalization date time Y
FAST Appointment Irregularity Irregularity with the mailing/trip captured by FAST (e.g. contents not matching 8125)
Y
Non-Unique Physical IMcb
Physical containers with non-unique IMcb on the placard Y
Orphan Handling Unit Mail piece associated to an Orphan Handling Unit (e.g. loose tray) that is not inducted at a Business Mail Entry Unit
Y
Non-Compliant Mailing/Mailer identified as non-compliant due to inaccuracies in mail preparation OR Mailer in 6-week monitoring period for new mailers
Y
Invalid Container Level for Entry The 3-Digit (FSS Facility) pallet was entered directly at a DFSS site Y
No Piece Scan No automation scan observed for the mail piece N
No Start-the-Clock Lack of a container unload scan or inability to identify the FAST appointment associated to the container N
Long Haul Mail verified at a DMU then transported by USPS to a mail processing facility in a different district than the DMU
N
Inconsistent SPM data Mail piece received inconsistent scan events when calculating SPM (container/mail piece scans not in chronological order)
N
Excluded ZIPs Excluded from SPM due to 3 digit delivery ZIPs that are not measured N
41
®
In Measurement, 71%
No Start-the-Clock
Long Haul
Incorrect Entry Facility
Other Exclusion Reason % of Excluded % of
Total*
No Start-the-Clock 39.25% 12.77%
Long Haul 35.03% 11.40%
Incorrect Entry Facility 3.67% 1.20%
Other 22.05% 7.17%
* Mail can be excluded due to more than one reason. As a result, the sum of individual
exclusion percentages (33%) is greater than the overall percentage of mail not in
measurement (29%)
In December 2016, 29% of Full-Service First-Class Letters were excluded from measurement
First-Class Mail® (Letters) Reasons why mail is not in measurement
42
®
Identify top opportunities (Mailer/Facility)
Identify stakeholders (HQ Operations, Field Operations/Marketing, Mail Entry Payment Tech)
Engage the top opportunity locations to gauge and identify root causes
• Conduct interviews
• Possible site visits
• Develop root cause document and provide path to resolution
• Work with mailer/facility to resolve root causes
Monitor weekly performance
• Trend out the weekly performance
• Meet with stakeholders weekly to report out results
First-Class Mail® (Letters) Exclusion Reduction Plan
No Start-the-Clock Long Haul Incorrect Entry
Facility
43
®
Work with EAMA team • Ingest the scan data to IV SPM database
Finalize the CET business rules for long haul transportation
Enhance the STC business rules for DMU verified USPS transported volume
Identify top opportunities DMU locations to pilot EAMA application
Identify stakeholders (Mailer, Field Marketing, EAMA Dev team)
Engage through stakeholders the top opportunity locations • Provide an overview of EAMA • Provide SOP
Monitor weekly performance • Trend out the weekly performance • Meet with stakeholders weekly to report out results
First-Class Mail® (Letters) Exclusion Reduction Plan
Long Haul Exclusion No Start-the-Clock Long Haul
Incorrect Entry
Facility
44
®
Identify top opportunities (Mailer)
Identify stakeholders (Field Marketing/BSN, Mail Entry Payment Tech)
Engage the top opportunity mailers to gauge and identify root causes
• Conduct interviews
• Develop root cause document and provide path to resolution
• Work with mailer to resolve root causes
Monitor weekly performance
• Trend out the weekly performance
• Meet with stakeholders weekly to report out results
First-Class Mail® (Letters) Exclusion Reduction Plan
No Start-the-Clock Long Haul Incorrect Entry
Facility
45
®
In Measurement, 68%
No Start-the-Clock
Long Haul
Non-Unique IMb Other
Exclusion Reason % of Excluded % of
Total*
No Start-the-Clock 40.74% 15.61%
Long Haul 7.06% 2.71%
Non-Unique IMb 8.80% 3.37%
Other 43.40% 16.64%
* Mail can be excluded due to more than one reason. As a result, the sum of individual
exclusion percentages (38%) is greater than the overall percentage of mail not in
measurement (32%)
In December 2016, 32% of Full-Service First-Class Flats were excluded from measurement
First-Class Mail® (Flats) Reasons why mail is not in measurement
46
®
ENTERPRISE ANALYTICS MTAC
MARKETING MAIL FOCUS AREA
March 2017
47
®
IMb Tracing and
Informed Visibility® (IV®)
48
® IMb Tracing®
What is being done to ensure that IMb Tracing will not fail during the transition period?
USPS will continue to monitor and support the IMb Tracing system during the transition to IV.
We are aware of the performance issues which caused scan latency for customers. Marked improvements were observed following driver updates.
We are continuing to look for ways to improve performance during this transition period.
49
®
What Data Can Mailers Retrieve from IV for Release 1?
IMb Tracing® and PostalOne!® Migration to IV
50
® Informed Visibility
Enhanced Visibility
CURRENT IMb Tracing
• Visibility for letters, flats & bundles
• Bundle visibility limited to piece automation scans
• Raw data download, or push subscription (1-24 hour)
PostalOne & Mail.xml • Visibility for trays & containers
• Push, pull, or download data
• Latency issues
FUTURE
• Comprehensive end-to-end
• Real-time reporting
• Flexible data provisioning
• Additional scan events
• Delivery unit related bundle visibility
• “Out for delivery” & “delivered” events
51
®
A View into the IV Mail Tracking & Reporting Application
IMb Tracing® and PostalOne!® Migration to IV
52
® IV Mail Tracking & Reporting Application
3 2
1
iv.usps.gov
Mail Tracking Help get help and access user guides and other training materials
►
Address Book manage your servers, web services and people contacts
►
Manage Data Delegations request data from another CRID or MID, or provide data from your CRID or MID to another CRID or MID
►
Queries & Feeds perform a one-time query or set up a data feed (subscription) to get data on a recurring basis
►
Querying data is as easy as 1… 2… 3…!
Effortlessly manage your data delegations! Easy access to your servers, web services and contacts.
iv.usps.gov
select your CRIDs or MIDs
select method to receive data - online, download or push
choose your fields
request data from another CRID or MID
see a history of data delegation requests
create a data delegation rules
view data delegation rules that are currently in place
1 2
3 4 add a new server or web service to send mail tracking data to
add new contacts and manage existing ones
1 2
1 2 3 4 1 2
53
®
Logical Delivery Events
Available in Release 1.0
54
® Logical Delivery Events
For Mail Delivered On-street
An inventory of mailpieces to be delivered is created based on the Last Processing Operation.
A Logical Delivery Event is generated for mailpieces
within the ZIP+4, that have an “Anticipated Date of
Delivery” of today. This data is then sent to IV.
IV provisions the Logical Delivery Events to mailers.
1
Based on geo breadcrumbs, it is determined when a carrier enters a ZIP+4 geo fence.
3
The “Anticipated Date of Delivery” is created by
comparing the scan time to the operation’s clearance
time.
2
4 5
Red boundaries represent the geo fence. Red dots
represent the carrier entering the geofence.
6
55
® IV Mail Tracking & Reporting Phased Approach Timeline
Additional releases for FY17 are still being planned.
**Dates are contingent on pilot results.
56
®
Mail Processing Service Performance
57
®
End-to-End Diagnostics
IV Web Portal
access reports by clicking the Main Menu
►
select Mail Processing Service Performance
►
58
® Mail Processing Service Performance
Bundle Visibility
P&DC
Data
Full-Service Bundle Visibility
Entry/Container Unload Scan (SV/IMDAS)
APPS/APBS
Bundle to Container SV Assign/Close Scans for Nesting
Container Load Scan (SV)
Arrived at Unit (IMDAS)
Container Distributed (IMDAS)
Out for Delivery
Curtailed Inventory (IMDAS)
Delivery
Unit
Delivered (Logical based on GPS)
Mailer Visibility IV
Visibility Improvement
IMb Tracing Piece, Bundle, and Container
Scans leveraged to provide
comprehensive visibility
Double-digit visibility increase
in IMb Tracing events
Identified opportunities for
improved operational
compliance to increase visibility
Pilot mailer visibility increased from 45% to 82%!
Improved Operational Compliance
82%
45%
P&DC
Data
Full-Service Bundle Visibility
Entry/Container Unload Scan (SV/IMDAS)
APPS/APBS
Bundle to Container SV Assign/Close Scans for Nesting
Container Load Scan (SV)
Arrived at Unit (IMDAS)
Container Distributed (IMDAS)
Out for Delivery
Curtailed Inventory (IMDAS)
Delivery
Unit
Delivered (Logical based on GPS)
Mailer Visibility IV
a,
b c
IV Release 2.1 Bundle Visibility
Enhancements:
a) Logical Out for Delivery event (OpCode
516) for bundles
b) Assumed Logical Out for Delivery event
(OpCode 516) for bundle pieces
c) Logical Delivery event (OpCode 517) for
bundle pieces that received Logical Out
for Delivery event
Periodicals and News - Manual Sortation Visibility
Proof-of-Concept
Periodicals and News Background
Purpose Improve visibility of Full-Service newspapers worked in manual operations
Solution Vetted collaboratively with Network Operations - OPERATIONS INTEGRATION & SUPPORT
Developed process that utilizes SV & IMD devices to scan containers, tubs, and bundles at
manual bullpens, assuming:
• Full-Service Mailings
• Acceptance Process
• Readable Barcodes
• SV Load & Unload Scans
Proof-Of-Concept initially utilized IMD (Delivery Unit) scanning solution understood to be
non-optimal but was first-to-market
Periodicals and News Proof-of-Concept
Proof-of-Concept Successful test even though assumptions did not prove out (Containerization, readability, turn around flows). • Ability to identify mail not processed on Day 0.
• Calculated Cycle Times. • Creating a Processed-by-Cutoff-Time Exception Report.
Next Steps • Assess and test technology alternatives – currently fielded technology (SV, Manual Scanning Appliance).
• Develop, choose alternative, pilot and field solution.
• Manual casing – visibility solution development. • Address lessons learned from initial Proof-Of-Concept test.
• Full Service Compliance and Verification – Readability, Containerization, Labeling, mail/labels matching eDoc.
• Flow to local mail – may not get processed in plant.
• Assess longer term test technology alternatives – Lapel-style scanners, Google Glass, mobile apps.
Scan Not Captured
65
Delivery Unit
Acceptance Or Unload
(IMD)
P&DC
Container Unload
Scan (SV)
Trailer Arrive (SV)
Trailer Depart (IMD)
99S Load Scan (IMD)
Container Stage Scan (SV)
Trailer Depart (SV)
Main News Belt
Container Assign Scan (SV)
Container Close Scan (SV)
Container Distributed
Scan (IMD)
Secondary Bullpen
Tub Distributed
Scan (IMD)
Bundle Enroute
Scan (IMD)
Wall Barcode
Scan (IMD)
Wall Barcode
Scan (IMD)
Wall Barcode
Scan (IMD)
Wall Barcode
Scan (IMD)
Container Load Scan (SV)
Locale Mail (No
Plant Dist.)
Tub Unload (IMD)
Container Distributed
Scan (IMD)
Or
Postal One Rec.
Acceptance at DU to Arrival at News Belt Distributed to Close
99H Close to Distributed
99P Close to Container Load & Depart
Graphic depicts scan events at all possible handoffs
Enterprise Analytics
Address Management
& Geospatial Technology
66
Approximately 54% of developers are downloading and have started coding for SHA-
256
All systems must be transitioned to SHA-256 no later than July 31, 2017
67
SHA-1 to SHA-256 Conversion
Update
46
12
27
10
5
42
No Activity
Still Coding
CompletedCoding
Full-Service ACS™
Full-Service & OneCode ACS® notices from UAA First-Class Mail® and
Marketing Mail are provided in a single daily fulfillment file through EPF.
Pending the Federal Register Notice, finalization charges will be applied only
under the following conditions:
Full-Service volume threshold not met
IMb™ on the mailpiece is not unique
IMb without Full-Service ACS or OneCode ACS STID
Mail owner identification in eDoc is not accurate
IMb cannot be matched to eDoc
68
SingleSource ACS Fulfillment Option
MTAC User Group 5
Increase the total number of
addresses covered by an R777
designation
Future Addressing Initiatives
69
MTAC User Group 5
Improve Internet
Change Of Address
(ICOA) methods and
engage customers to
provide accurate
address information
70
Future Addressing
Initiatives
MTAC User Group 5
Update or Enhancement of ACS / NCOALink when better address information
is received later
4837 BILTMORE CT to 4837 BILTMORE CT APT 7
Increase frequency of product updates that provide address data to industry
Consider other address attributes in AMS that may be beneficial to industry
Address provided: 4837 BILTMORE CT
Corrected to: 4837 BILTMORE CT APT 7
Future Addressing Initiatives
71
MTAC User Group 5
2007 UAA Cost reporting was developed from 2004 Cost Study.
PARS and FPARS improvements in UAA mail processing are being observed
and consideration of other alternative UAA study formats are being used to
prepare for future UAA Study.
Still in the planning stage for future UAA Cost Study, and the date/timeline is yet
TBD.
UAA Mail Study
72
MTAC Work Group 177
The resulting documents have been posted to PostalPro:
• Improvements in Address Quality Methodologies
http://postalpro.usps.com/address-quality
• ACS™ Best Practices
http://postalpro.usps.com/address-quality/ACS
Sunset in November 2016
73
User Group 5 College & University Group
Students provide forwarding information to the school and permits school to share
with USPS
School creates an encrypted file that contains student records and uploads to the
USPS via Electronic Product Fulfillment (EPF)secure web service
USPS processes data and adds student records to NCOALink®
USPS will report matches as Code 07 and will monitor counts
Schools monitor volume of mail forwarded & returned and reports to USPS
monthly
74
NCOALink® for EDU Pilot
75
DATE TASK RESPONSIBLE
Jan – Apr 2017 Announcement NACUMS /USPS
Mar 1 - Sep 30 Pilot Test Period USPS/Schools
Mar - Apr Schools Enroll, Participation Kit provided Schools
Mar 2017 Enrollment for EPF File Upload account USPS/Schools
Mar - Apr Testing & Feedback Period. Schools begin to record volume
of FWD/RTS/Waste Mail Schools/USPS
4th Tue of Month
Mar - Oct 2017 NCOA for EDU Webinar @ 3PM ET
Meeting #:
743922372
Due 7th of Month Apr -
Oct Schools monitor & report volume of UAA Mail Schools
Apr Schools begin uploading files Schools
Apr Student Records added to NCOALink® USPS
TBD Nov 2017 Meeting to Determine Success/Fail Schools/USPS
College & University Group
Pilot Timeline
Geospatial Initiatives
76
Geo-Fencing Initiative
77
Geo-Fencing Initiative
78
Geo-Event Arrival and Depart
79
Geocoding & Location Variance
80
Geocoded
Location
Actual
Location
Delivery Management System Carrier Route Detail
81
Surface Visibility
Peak Accomplishments
83
PVS Scanning
Devices 5,000
Sites 134
Long Range Scanner
Scanners 1,500
Sites 171
25,000 6,500 +
2016 Growth and Visibility Improvements
SV Expansion
SV Sites 439
Devices 26,500
Scan Volume 95%
SPLY This Year
New SVWeb (TIMESWeb Replacement)
Reports 40 +
SVWeb Sites 500 +
26 Mil 28 Mil 41 Mil 32 Mil
Dec, 2015 May, 2016 Oct, 2016 Dec, 2016
174
260
375
439 SV Growth
23 Mil 44 Mil
Big Changes
12c Mailer +
Network
|||| || |||||
SV Peak Accomplishments
SV Peak Accomplishments
Program Expansion – Supported the redesign efforts to improve container
tracking and asset visibility through the deployment of 12,278 CN-51 scanners
Expanded SV to an 115 additional sites - 103 Wi-Fi & 12 cellular (HUBS and P&DF)
Implemented Wi-Fi to 104 SV sites & introduced cellular CN-51s to non Wi-Fi sites
Improved closure of the Visibility gap associated with network rationalization changes
Expanded to 64 Peak Season Annexes
Provided “Pop-Up” locations with scanning solution by using cellular network
Activated and Deactivated cellular services
PVS Drivers Scanning Initiative
Deployed~5,000 cellular scanners and equipment to PVS drivers at 134 sites
Scanners use GPS and Geo fencing to track mail movement (arrivals, departures)
Drivers scan container loads / unloads
Long Range Scanners (tethered to CN-51)
Deployed 1,585 Long Range Scanners (tethered to CN-51) to 171 sites
Long Range Scanners pair up with the CN-51 and allow for Long Range scans by the forklift
drivers
84
Surface Visibility
Work Stream Timelines
Work Streams July Aug. Sept. Oct. Nov. Dec.
New SV Web / TIMES
Retirement
FY17 SV Mobile
Expansion Prior Peak
SV Scanners to PVS
Long Range Scanner
Peak Season Cellular
Solution
Peak
Season
2016
Deployment Complete
Initiate IVR Help Desk Change
IV and SASP Interface Change
Turn off legacy SVWeb
IRC Approval
VP & Union Announcement
Submit Purchase Order
VLAN 313/314 Install
Device Provisioning
Beta Complete
SV Workbooks Complete Training
Deploy to Field
Go Live
Training
IRC Approval
VP & Union Announcement
Submit Purchase Order
Contract Award
Build
SOW Submitted Pilot Implementation Complete
Deploy to Field
Testing Deploy to Field
IRC Approval
Submit Purchase Order
Roll out plan complete
Deploy to Field
Restricted & Confidential 85
Enterprise Analytics Mobile Applications (EAMA)
87
When Driver Breaks Geo-Fence,
Actual Departure Time is Recorded.
EAMA Trailer Visibility Application Detached Mail Unit
Allows drivers to scan containers/trailers and generate
departure events, based on geo fencing information
Submit mailing data to USPS– Data sent to USPS IV, TRP-GEO & SV
►
Capture & Confirm Departure Event – Mobile GeoFence assists to confirm departure
►
Enables accurate Service Measurement on long haul mail.
EAMA Project Timeline as of 01.24.17
Milestone Status
Project Initiation Aug. 2016
Requirements & Design Feb. 2017
Development Feb. – June 2017
Testing & Integration June 2017
Deployment July 2017
89
®
MTAC Visibility and Service Measurement
Marketing Mail
90
®
Marketing Mail* (Letters) Full-Service Volume in Measurement Trend
73.61% 76.33% 77.15% 78.10% 76.81% 77.81% 77.68%
75.69% 76.27% 76.86%
74.71% 76.32% 80.06%
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Dec2015
Jan 2016 Feb 2016 Mar2016
Apr 2016 May2016
Jun 2016 Jul 2016 Aug2016
Sep 2016Oct 2016 Nov2016
Dec2016
Vo
lum
e in
Mill
ion
s
% E
xclu
de
d
Measured Volume % In Measurement
Note: Prior to FY17 Q2, Marketing Mail was referred to as Standard Mail®.
91
®
Marketing Mail* (Flats) Full-Service Volume in Measurement Trend
67.27% 70.43%
72.41% 71.17% 73.77%
70.44% 71.93% 72.45%
70.10% 69.42%
63.26%
70.64%
73.94%
0
200
400
600
800
1,000
1,200
0%
10%
20%
30%
40%
50%
60%
70%
80%
Dec 2015 Jan 2016 Feb 2016 Mar 2016 Apr 2016 May2016
Jun 2016 Jul 2016 Aug 2016 Sep 2016 Oct 2016 Nov 2016 Dec 2016
Vo
lum
e in
Mill
ion
s
% E
xclu
de
d
Measured Volume % In Measurement
Note: Prior to FY17 Q2, Marketing Mail was referred to as Standard Mail®.
92
®
Mail Not In Measurement Exclusion Reason Descriptions
Exclusion Reason Exclusion Description Mailer
Attributed
Invalid Entry Point for Entry Discount
(FAST MDF)
Entry Point for Entry Discount claimed in eDoc is invalid for the entry point and destination of
the mail Y
Incorrect Entry Facility eDoc entry facility does not match the facility specified in the associated FAST Appointment Y
Non-Unique IMb eDoc contains mail pieces with a non-unique IMb Y
Undeliverable-as-Addressed / PARS Undeliverable-as Addressed (UAA) mail as indicated by ACS and/or PARS operation when
mail piece is processed Y
Inaccurate Scheduled Ship Date eDoc scheduled ship date time is 48+ hours earlier than the postage statement finalization
date time Y
FAST Appointment Irregularity Irregularity with the mailing/trip captured by FAST
(e.g. contents not matching 8125) Y
Non-Unique Physical IMcb Physical containers with non-unique IMcb on the placard Y
Orphan Handling Unit Mail piece associated to an Orphan Handling Unit (e.g. loose tray) that is not inducted at a
Business Mail Entry Unit Y
Non-Compliant Mailing/Mailer identified as non-compliant due to inaccuracies in mail preparation OR Mailer
in 6-week monitoring period for new mailers Y
Invalid Container Level for Entry The 3-Digit (FSS Facility) pallet was entered directly at a DFSS site Y
No Piece Scan No automation scan observed for the mail piece N
No Start-the-Clock Lack of a container unload scan or inability to identify the FAST appointment associated to
the container N
Long Haul Mail verified at a DMU then transported by USPS to a mail processing facility in a different
district than the DMU N
Inconsistent SPM data Mail piece received inconsistent scan events when calculating SPM (container/mail piece
scans not in chronological order) N
Excluded ZIPs Excluded from SPM due to 3 digit delivery ZIPs that are not measured N
93
®
Exclusion Reason % of
Excluded
% of
Total*
No Start-the-Clock 59.36% 10.81%
Invalid Entry Point for Entry Discount (FAST MDF) 4.23% 0.77%
Non-Unique IMb 2.42% 0.44%
Other 33.99% 6.19%
In Measurement, 83%
No Start-the-Clock
Invalid Entry Point for Entry Discount (FAST
MDF)
Non-Unique IMb
Other
DSCF – Marketing Mail® (Letters) Reasons why mail is not in measurement
In December 2016, 17% of Full-Service Marketing Mail Letters DSCF were
excluded from measurement
94
®
Identify top opportunities (Mailer/Facility)
Identify stakeholders (HQ Operations, Field Operations/Marketing, Mail Entry Payment Tech)
Engage the top opportunity locations to gauge and identify root causes
• Conduct interviews
• Possible site visits
• Develop root cause document and provide path to resolution
• Work with mailer/facility to resolve root causes
Monitor weekly performance
• Trend out the weekly performance
• Meet with stakeholders weekly to report out results
Marketing Mail (Letters) Exclusion Reduction Plan
No Start-the-Clock Invalid Entry Point for Entry
Discount Non-Unique IMb
95
®
Exclusion Reason % of
Excluded
% of
Total*
Invalid Entry Point for Entry Discount (FAST MDF) 42.85% 14.67%
No Start-the-Clock 28.63% 9.80%
Non-Unique IMb 1.91% 0.65%
Other 26.61% 9.09%
In Measurement, 70%
Invalid Entry Point for Entry Discount (FAST
MDF)
No Start-the-Clock
Non-Unique IMb
Other
DNDC – Marketing Mail® (Letters) Reasons why mail is not in measurement
In December 2016, 30% of Full-Service Marketing Mail Letters DNDC were
excluded from measurement
96
®
Identify top opportunities (Mailer)
Identify stakeholders (Field Marketing/BSN, Mail Entry Payment Tech)
Engage the top opportunity mailers to gauge and identify root causes
• Conduct interviews
• Develop root cause document and provide path to resolution
• Work with mailer to resolve root causes
Monitor weekly performance
• Trend out the weekly performance
• Meet with stakeholders weekly to report out results
Marketing Mail (Letters) Exclusion Reduction Plan
Long Haul Exclusion No Start-the-Clock
Invalid Entry Point for Entry
Discount Non-Unique IMb
97
®
Exclusion Reason % of
Excluded
% of
Total*
No Start-the-Clock 33.00% 18.64%
Non-Unique IMb 5.00% 2.83%
Inaccurate Scheduled Ship Date 2.65% 1.49%
Other 59.35% 33.53%
In Measurement, 55%
No Start-the-Clock
Non-Unique IMb
Inaccurate Scheduled Ship Date
Other
Origin - Marketing Mail® (Flats) Reasons why mail is not in measurement
In December 2016, 45% of Full-Service Marketing Mail Flats Origin
were excluded from measurement
98
®
Identify top opportunities (Mailer)
Identify stakeholders (Field Marketing/BSN, Mail Entry Payment Tech)
Engage the top opportunity mailers to gauge and identify root causes
• Conduct interviews
• Develop root cause document and provide path to resolution
• Work with mailer to resolve root causes
Monitor weekly performance
• Trend out the weekly performance
• Meet with stakeholders weekly to report out results
Marketing Mail (Letters) Exclusion Reduction Plan
No Start-the-Clock Invalid Entry Point for Entry
Discount Non-Unique IMb
99
®
Exclusion Reason % of
Excluded
% of
Total*
No Start-the-Clock 33.97% 10.89%
Non-Unique IMb 7.00% 2.24%
Incorrect Entry Facility 5.01% 1.61%
Other 54.02% 17.31%
In Measurement, 71%
No Start-the-Clock
Non-Unique IMb
Incorrect Entry Facility
Other
Origin - Marketing Mail® (Letters) Reasons why mail is not in measurement
In December 2016, 29% of Full-Service Marketing Mail Letters Origin
were excluded from measurement
100
®
Exclusion Reason % of
Excluded
% of
Total*
Invalid Container Level for Entry 11.89% 3.10%
No Start-the-Clock 10.54% 2.75%
Invalid Entry Point for Entry Discount (FAST MDF) 8.48% 2.21%
Other 69.09% 18.02%
In Measurement, 84%
Invalid Container Level for Entry
No Start-the-Clock
Invalid Entry Point for Entry Discount (FAST
MDF)
Other
DSCF - Marketing Mail® (Flats) Reasons why mail is not in measurement
In December 2016, 16% of Full-Service Marketing Mail Flats DSCF were
excluded from measurement
101
®
Exclusion Reason % of
Excluded
% of
Total*
Invalid Entry Point for Entry Discount (FAST MDF) 35.26% 13.09%
No Start-the-Clock 10.44% 3.87%
Invalid Container Level for Entry 2.85% 1.06%
Other 51.45% 19.09%
[CATEGORY NAME], 65%
Invalid Entry Point for Entry Discount (FAST
MDF)
No Start-the-Clock
Invalid Container Level for Entry
Other
DNDC - Marketing Mail® (Flats) Reasons why mail is not in measurement
In December 2016, 35% of Full-Service Marketing Mail Flats DNDC were
excluded from measurement
102
®
ENTERPRISE ANALYTICS MTAC
PERIODICALS FOCUS AREA
March 2017
103
®
IMb Tracing and
Informed Visibility® (IV®)
104
® IMb Tracing®
What is being done to ensure that IMb Tracing will not fail during the transition period?
USPS will continue to monitor and support the IMb Tracing system during the transition to IV.
We are aware of the performance issues which caused scan latency for customers. Marked improvements were observed following driver updates.
We are continuing to look for ways to improve performance during this transition period.
105
®
What Data Can Mailers Retrieve from IV for Release 1?
IMb Tracing® and PostalOne!® Migration to IV
106
® Informed Visibility
Enhanced Visibility
CURRENT IMb Tracing
• Visibility for letters, flats & bundles
• Bundle visibility limited to piece automation scans
• Raw data download, or push subscription (1-24 hour)
PostalOne & Mail.xml • Visibility for trays & containers
• Push, pull, or download data
• Latency issues
FUTURE
• Comprehensive end-to-end
• Real-time reporting
• Flexible data provisioning
• Additional scan events
• Delivery unit related bundle visibility
• “Out for delivery” & “delivered” events
107
®
A View into the IV Mail Tracking & Reporting Application
IMb Tracing® and PostalOne!® Migration to IV
108
® IV Mail Tracking & Reporting Application
3 2
1
iv.usps.gov
Mail Tracking Help get help and access user guides and other training materials
►
Address Book manage your servers, web services and people contacts
►
Manage Data Delegations request data from another CRID or MID, or provide data from your CRID or MID to another CRID or MID
►
Queries & Feeds perform a one-time query or set up a data feed (subscription) to get data on a recurring basis
►
Querying data is as easy as 1… 2… 3…!
Effortlessly manage your data delegations! Easy access to your servers, web services and contacts.
iv.usps.gov
select your CRIDs or MIDs
select method to receive data - online, download or push
choose your fields
request data from another CRID or MID
see a history of data delegation requests
create a data delegation rules
view data delegation rules that are currently in place
1 2
3 4 add a new server or web service to send mail tracking data to
add new contacts and manage existing ones
1 2
1 2 3 4 1 2
109
®
Logical Delivery Events
Available in Release 1.0
110
® Logical Delivery Events
For Mail Delivered On-street
An inventory of mailpieces to be delivered is created based on the Last Processing Operation.
A Logical Delivery Event is generated for mailpieces
within the ZIP+4, that have an “Anticipated Date of
Delivery” of today. This data is then sent to IV.
IV provisions the Logical Delivery Events to mailers.
1
Based on geo breadcrumbs, it is determined when a carrier enters a ZIP+4 geo fence.
3
The “Anticipated Date of Delivery” is created by
comparing the scan time to the operation’s clearance
time.
2
4 5
Red boundaries represent the geo fence. Red dots
represent the carrier entering the geofence.
6
111
® IV Mail Tracking & Reporting Phased Approach Timeline
Additional releases for FY17 are still being planned.
**Dates are contingent on pilot results.
112
®
Mail Processing Service Performance
113
®
End-to-End Diagnostics
IV Web Portal
access reports by clicking the Main Menu
►
select Mail Processing Service Performance
►
114
® Mail Processing Service Performance
115
®
Bundle
Visibility
116
®
P&DC
Data
Full-Service Bundle Visibility
Entry/Container Unload Scan (SV/IMDAS)
APPS/APBS
Bundle to Container SV Assign/Close Scans for Nesting
Container Load Scan (SV)
Arrived at Unit (IMDAS)
Container Distributed (IMDAS)
Out for Delivery
Curtailed Inventory (IMDAS)
Delivery
Unit
Delivered (Logical based on GPS)
Mailer Visibility IV
117
® Visibility Improvement
IMb Tracing Piece, Bundle, and Container
Scans leveraged to provide
comprehensive visibility
Double-digit visibility increase
in IMb Tracing events
Identified opportunities for
improved operational
compliance to increase visibility
Pilot mailer visibility increased from 45% to 82%!
Improved Operational Compliance
82%
45%
118
®
P&DC
Data
Full-Service Bundle Visibility
Entry/Container Unload Scan (SV/IMDAS)
APPS/APBS
Bundle to Container SV Assign/Close Scans for Nesting
Container Load Scan (SV)
Arrived at Unit (IMDAS)
Container Distributed (IMDAS)
Out for Delivery
Curtailed Inventory (IMDAS)
Delivery
Unit
Delivered (Logical based on GPS)
Mailer Visibility IV
a,
b c
IV Release 2.1 Bundle Visibility
Enhancements:
a) Logical Out for Delivery event (OpCode
516) for bundles
b) Assumed Logical Out for Delivery event
(OpCode 516) for bundle pieces
c) Logical Delivery event (OpCode 517) for
bundle pieces that received Logical Out
for Delivery event
119
®
Periodicals and News - Manual Sortation Visibility
Proof-of-Concept
120
®
Periodicals and News Background
Purpose Improve visibility of Full-Service newspapers worked in manual operations
Solution Vetted collaboratively with Network Operations - OPERATIONS INTEGRATION & SUPPORT
Developed process that utilizes SV & IMD devices to scan containers, tubs, and bundles at
manual bullpens, assuming:
• Full-Service Mailings
• Acceptance Process
• Readable Barcodes
• SV Load & Unload Scans
Proof-Of-Concept initially utilized IMD (Delivery Unit) scanning solution understood to be
non-optimal but was first-to-market
121
®
Periodicals and News Proof-of-Concept
Proof-of-Concept Successful test even though assumptions did not prove out (Containerization, readability, turn around flows). • Ability to identify mail not processed on Day 0.
• Calculated Cycle Times. • Creating a Processed-by-Cutoff-Time Exception Report.
Next Steps • Assess and test technology alternatives – currently fielded technology (SV, Manual Scanning Appliance).
• Develop, choose alternative, pilot and field solution.
• Manual casing – visibility solution development. • Address lessons learned from initial Proof-Of-Concept test.
• Full Service Compliance and Verification – Readability, Containerization, Labeling, mail/labels matching eDoc.
• Flow to local mail – may not get processed in plant.
• Assess longer term test technology alternatives – Lapel-style scanners, Google Glass, mobile apps.
Scan Not Captured
121
Delivery Unit
Acceptance Or Unload
(IMD)
P&DC
Container Unload
Scan (SV)
Trailer Arrive (SV)
Trailer Depart (IMD)
99S Load Scan (IMD)
Container Stage Scan (SV)
Trailer Depart (SV)
Main News Belt
Container Assign Scan (SV)
Container Close Scan (SV)
Container Distributed
Scan (IMD)
Secondary Bullpen
Tub Distributed
Scan (IMD)
Bundle Enroute
Scan (IMD)
Wall Barcode
Scan (IMD)
Wall Barcode
Scan (IMD)
Wall Barcode
Scan (IMD)
Wall Barcode
Scan (IMD)
Container Load Scan (SV)
Locale Mail (No
Plant Dist.)
Tub Unload (IMD)
Container Distributed
Scan (IMD)
Or
Postal One Rec.
Acceptance at DU to Arrival at News Belt Distributed to Close
99H Close to Distributed
99P Close to Container Load & Depart
Graphic depicts scan events at all possible handoffs
Enterprise Analytics
Address Management
& Geospatial Technology
122
Approximately 54% of developers are downloading and have started coding for SHA-
256
All systems must be transitioned to SHA-256 no later than July 31, 2017
123
SHA-1 to SHA-256 Conversion
Update
46
12
27
10
5
42
No Activity
Still Coding
CompletedCoding
Full-Service ACS™
Full-Service & OneCode ACS® notices from UAA First-Class Mail® and
Marketing Mail are provided in a single daily fulfillment file through EPF.
Pending the Federal Register Notice, finalization charges will be applied only
under the following conditions:
Full-Service volume threshold not met
IMb™ on the mailpiece is not unique
IMb without Full-Service ACS or OneCode ACS STID
Mail owner identification in eDoc is not accurate
IMb cannot be matched to eDoc
124
SingleSource ACS Fulfillment Option
Traditional ACS™ Reconciliation for Full-Service
Periodicals
Pending the Federal Register Notice finalization
Reconciliation Reports & Scan Rate monitoring will be discontinued
Traditional ACS notices provided to Full-Service qualifying publishers will be
reported on the Shipping Notice. If Full-Service eligible, Traditional ACS notices
will not be charged.
Exceptions:
• IMb™ with qualifying MID has a STID that does NOT request Full-Service ACS
(i.e. Manual or Trad ACS STID)
125
Reconciliation Reports
Manual Notices for Full-Service Periodicals
PS Form 3579
Pending the Federal Register Notice finalization
Full-Service publications will not be required to receive or pay for Manual
notices unless requested
If the IMb™ cannot be read, a manual notice may be generated
Instructions will be provided to Post Offices of qualifying publications and
copied to the publisher
126
MTAC User Group 5
Increase the total number of
addresses covered by an R777
designation
Future Addressing Initiatives
127
MTAC User Group 5
Improve Internet
Change Of Address
(ICOA) methods and
engage customers to
provide accurate
address information
128
Future Addressing
Initiatives
MTAC User Group 5
Update or Enhancement of ACS / NCOALink when better address information
is received later
4837 BILTMORE CT to 4837 BILTMORE CT APT 7
Increase frequency of product updates that provide address data to industry
Consider other address attributes in AMS that may be beneficial to industry
Address provided: 4837 BILTMORE CT
Corrected to: 4837 BILTMORE CT APT 7
Future Addressing Initiatives
129
MTAC User Group 5
2007 UAA Cost reporting was developed from 2004 Cost Study.
PARS and FPARS improvements in UAA mail processing are being observed
and consideration of other alternative UAA study formats are being used to
prepare for future UAA Study.
Still in the planning stage for future UAA Cost Study, and the date/timeline is yet
TBD.
UAA Mail Study
130
MTAC Work Group 177
The resulting documents have been posted to PostalPro:
• Improvements in Address Quality Methodologies
http://postalpro.usps.com/address-quality
• ACS™ Best Practices
http://postalpro.usps.com/address-quality/ACS
Sunset in November 2016
131
User Group 5 College & University Group
Students provide forwarding information to the school and permits school to share
with USPS
School creates an encrypted file that contains student records and uploads to the
USPS via Electronic Product Fulfillment (EPF)secure web service
USPS processes data and adds student records to NCOALink®
USPS will report matches as Code 07 and will monitor counts
Schools monitor volume of mail forwarded & returned and reports to USPS
monthly
132
NCOALink® for EDU Pilot
133
DATE TASK RESPONSIBLE
Jan – Apr 2017 Announcement NACUMS /USPS
Mar 1 - Sep 30 Pilot Test Period USPS/Schools
Mar - Apr Schools Enroll, Participation Kit provided Schools
Mar 2017 Enrollment for EPF File Upload account USPS/Schools
Mar - Apr Testing & Feedback Period. Schools begin to record volume
of FWD/RTS/Waste Mail Schools/USPS
4th Tue of Month
Mar - Oct 2017 NCOA for EDU Webinar @ 3PM ET
Meeting #:
743922372
Due 7th of Month Apr -
Oct Schools monitor & report volume of UAA Mail Schools
Apr Schools begin uploading files Schools
Apr Student Records added to NCOALink® USPS
TBD Nov 2017 Meeting to Determine Success/Fail Schools/USPS
College & University Group
Pilot Timeline
Geospatial Initiatives
134
Geo-Fencing Initiative
135
Geo-Fencing Initiative
136
Geo-Event Arrival and Depart
137
Geocoding & Location Variance
138
Geocoded
Location
Actual
Location
Delivery Management System Carrier Route Detail
139
®
140
Surface Visibility
Peak Accomplishments
141
PVS Scanning
Devices 5,000
Sites 134
Long Range Scanner
Scanners 1,500
Sites 171
25,000 6,500 +
2016 Growth and Visibility Improvements
SV Expansion
SV Sites 439
Devices 26,500
Scan Volume 95%
SPLY This Year
New SVWeb (TIMESWeb Replacement)
Reports 40 +
SVWeb Sites 500 +
26 Mil 28 Mil 41 Mil 32 Mil
Dec, 2015 May, 2016 Oct, 2016 Dec, 2016
174
260
375
439 SV Growth
23 Mil 44 Mil
Big Changes
12c Mailer +
Network
|||| || |||||
SV Peak Accomplishments
SV Peak Accomplishments
Program Expansion – Supported the redesign efforts to improve container
tracking and asset visibility through the deployment of 12,278 CN-51 scanners
Expanded SV to an 115 additional sites - 103 Wi-Fi & 12 cellular (HUBS and P&DF)
Implemented Wi-Fi to 104 SV sites & introduced cellular CN-51s to non Wi-Fi sites
Improved closure of the Visibility gap associated with network rationalization changes
Expanded to 64 Peak Season Annexes
Provided “Pop-Up” locations with scanning solution by using cellular network
Activated and Deactivated cellular services
PVS Drivers Scanning Initiative
Deployed~5,000 cellular scanners and equipment to PVS drivers at 134 sites
Scanners use GPS and Geo fencing to track mail movement (arrivals, departures)
Drivers scan container loads / unloads
Long Range Scanners (tethered to CN-51)
Deployed 1,585 Long Range Scanners (tethered to CN-51) to 171 sites
Long Range Scanners pair up with the CN-51 and allow for Long Range scans by the forklift
drivers
142
Surface Visibility
Work Stream Timelines
Work Streams July Aug. Sept. Oct. Nov. Dec.
New SV Web / TIMES
Retirement
FY17 SV Mobile
Expansion Prior Peak
SV Scanners to PVS
Long Range Scanner
Peak Season Cellular
Solution
Peak
Season
2016
Deployment Complete
Initiate IVR Help Desk Change
IV and SASP Interface Change
Turn off legacy SVWeb
IRC Approval
VP & Union Announcement
Submit Purchase Order
VLAN 313/314 Install
Device Provisioning
Beta Complete
SV Workbooks Complete Training
Deploy to Field
Go Live
Training
IRC Approval
VP & Union Announcement
Submit Purchase Order
Contract Award
Build
SOW Submitted Pilot Implementation Complete
Deploy to Field
Testing Deploy to Field
IRC Approval
Submit Purchase Order
Roll out plan complete
Deploy to Field
Restricted & Confidential 143
Enterprise Analytics Mobile Applications (EAMA)
145
When Driver Breaks Geo-Fence,
Actual Departure Time is Recorded.
EAMA Trailer Visibility Application Detached Mail Unit
Allows drivers to scan containers/trailers and generate
departure events, based on geo fencing information
Submit mailing data to USPS– Data sent to USPS IV, TRP-GEO & SV
►
Capture & Confirm Departure Event – Mobile GeoFence assists to confirm departure
►
Enables accurate Service Measurement on long haul mail.
EAMA Project Timeline as of 01.24.17
Milestone Status
Project Initiation Aug. 2016
Requirements & Design Feb. 2017
Development Feb. – June 2017
Testing & Integration June 2017
Deployment July 2017
147
®
MTAC Visibility and Service Measurement
Periodicals
148
®
Periodicals (Flats) Full-Service Volume In Measurement Trend
59.65%
63.04% 61.85%
66.20% 64.52% 66.92% 67.36%
65.24% 65.92% 67.74%
61.07% 61.97%
67.90%
0
50
100
150
200
250
300
0%
10%
20%
30%
40%
50%
60%
70%
80%
Dec 2015 Jan 2016 Feb 2016 Mar 2016 Apr 2016 May 2016 Jun 2016 Jul 2016 Aug 2016 Sep 2016 Oct 2016 Nov 2016 Dec 2016
Vo
lum
e in
Mill
ion
s
% E
xclu
de
d
Measured Volume % In Measurement
149
®
Mail Not In Measurement Exclusion Reason Descriptions
Exclusion Reason Exclusion Description Mailer
Attributed Invalid Entry Point for Entry Discount
(FAST MDF)
Entry Point for Entry Discount claimed in eDoc is invalid for the entry point and destination of
the mail Y
Incorrect Entry Facility eDoc entry facility does not match the facility specified in the associated FAST Appointment Y
Non-Unique IMb eDoc contains mail pieces with a non-unique IMb Y
Undeliverable-as-Addressed / PARS Undeliverable-as Addressed (UAA) mail as indicated by ACS and/or PARS operation when
mail piece is processed Y
Inaccurate Scheduled Ship Date eDoc scheduled ship date time is 48+ hours earlier than the postage statement finalization
date time Y
FAST Appointment Irregularity Irregularity with the mailing/trip captured by FAST
(e.g. contents not matching 8125) Y
Non-Unique Physical IMcb Physical containers with non-unique IMcb on the placard Y
Orphan Handling Unit Mail piece associated to an Orphan Handling Unit (e.g. loose tray) that is not inducted at a
Business Mail Entry Unit Y
Non-Compliant Mailing/Mailer identified as non-compliant due to inaccuracies in mail preparation OR Mailer
in 6-week monitoring period for new mailers Y
Invalid Container Level for Entry The 3-Digit (FSS Facility) pallet was entered directly at a DFSS site Y
No Piece Scan No automation scan observed for the mail piece N
No Start-the-Clock Lack of a container unload scan or inability to identify the FAST appointment associated to
the container N
Long Haul Mail verified at a DMU then transported by USPS to a mail processing facility in a different
district than the DMU N
Inconsistent SPM data Mail piece received inconsistent scan events when calculating SPM (container/mail piece
scans not in chronological order) N
Excluded ZIPs Excluded from SPM due to 3 digit delivery ZIPs that are not measured N
150
®
Exclusion Reason % of
Excluded
% of
Total*
No Start-the-Clock 14.29% 13.35%
Inaccurate Scheduled Ship Date 12.56% 11.73%
Long Haul 11.60% 10.83%
Other 61.55% 57.49% In Measurement,
31%
No Start-the-Clock
Inaccurate Scheduled Ship Date Long Haul
Other
Origin - Periodicals (Flats) Reasons why mail is not in measurement
In December 2016, 69% of Full-Service Periodicals Flats Origin were
excluded from measurement
151
®
Periodicals (Flats) Exclusion Reduction Plan
No Start-the-Clock Long Haul Inaccurate
Scheduled Ship Date
Identify top opportunities (Mailer/Facility)
Identify stakeholders (HQ Operations, Field Operations/Marketing, Mail Entry Payment Tech)
Engage the top opportunity locations to gauge and identify root causes
• Conduct interviews
• Possible site visits
• Develop root cause document and provide path to resolution
• Work with mailer/facility to resolve root causes
Monitor weekly performance
• Trend out the weekly performance
• Meet with stakeholders weekly to report out results
152
®
Periodicals (Flats) Exclusion Reduction Plan
No Start-the-Clock Long Haul
Inaccurate
Scheduled Ship
Date
Identify top opportunities (Mailer)
Identify stakeholders (Field Marketing/BSN, Mail Entry Payment Tech)
Engage the top opportunity mailers to gauge and identify root causes
• Conduct interviews
• Develop root cause document and provide path to resolution
• Work with mailer to resolve root causes
Monitor weekly performance
• Trend out the weekly performance
• Meet with stakeholders weekly to report out results
153
®
Periodicals (Flats) Exclusion Reduction Plan
Long Haul Exclusion No Start-the-Clock Long Haul
Inaccurate
Scheduled Ship Date
Work with EAMA team • Ingest the scan data to IV SPM database
Finalize the CET business rules for long haul transportation
Enhance the STC business rules for DMU verified USPS transported volume
Identify top opportunities DMU locations to pilot EAMA application
Identify stakeholders (Mailer, Field Marketing, EAMA Dev team)
Engage through stakeholders the top opportunity locations • Provide an overview of EAMA • Provide SOP
Monitor weekly performance • Trend out the weekly performance • Meet with stakeholders weekly to report out results
154
®
Exclusion Reason % of
Excluded
% of
Total*
No Start-the-Clock 10.42% 2.98%
Invalid Entry Point for Entry Discount (FAST MDF) 5.46% 1.56%
Invalid Container Level for Entry 3.42% 0.98%
Other 80.70% 23.08%
In Measurement, 78%
No Start-the-Clock
Invalid Entry Point for Entry Discount (FAST
MDF)
Invalid Container Level for Entry
Other
DSCF - Periodicals (Flats) Reasons why mail is not in measurement
In December 2016, 22% of Full-Service Periodicals Flats DSCF were
excluded from measurement
155
®
Exclusion Reason % of
Excluded
% of
Total*
Invalid Entry Point for Entry Discount (FAST MDF) 10.71% 5.10%
No Start-the-Clock 1.36% 0.65%
Invalid Container Level for Entry 1.09% 0.52%
Other 86.84% 41.38%
In Measurement, 56%
Invalid Entry Point for Entry Discount (FAST
MDF)
No Start-the-Clock
Invalid Container Level for Entry
Other
DNDC - Periodicals (Flats) Reasons why mail is not in measurement
In December 2016, 44% of Full-Service Periodicals Flats DNDC were
excluded from measurement
156
®
ENTERPRISE ANALYTICS
MTAC
PACKAGE FOCUS AREA
March 2017
Enterprise Analytics
Address Management
& Geospatial Technology
157
Approximately 54% of developers are downloading and have started coding for SHA-
256
All systems must be transitioned to SHA-256 no later than July 31, 2017
158
SHA-1 to SHA-256 Conversion
Update
46
12
27
10
5
42
No Activity
Still Coding
CompletedCoding
Full-Service ACS™
Full-Service & OneCode ACS® notices from UAA First-Class Mail® and
Marketing Mail are provided in a single daily fulfillment file through EPF.
Pending the Federal Register Notice, finalization charges will be applied only
under the following conditions:
Full-Service volume threshold not met
IMb™ on the mailpiece is not unique
IMb without Full-Service ACS or OneCode ACS STID
Mail owner identification in eDoc is not accurate
IMb cannot be matched to eDoc
159
SingleSource ACS Fulfillment Option
MTAC User Group 5
Increase the total number of
addresses covered by an R777
designation
Future Addressing Initiatives
160
MTAC User Group 5
Improve Internet
Change Of Address
(ICOA) methods and
engage customers to
provide accurate
address information
161
Future Addressing
Initiatives
MTAC User Group 5
Update or Enhancement of ACS / NCOALink when better address information
is received later
4837 BILTMORE CT to 4837 BILTMORE CT APT 7
Increase frequency of product updates that provide address data to industry
Consider other address attributes in AMS that may be beneficial to industry
Address provided: 4837 BILTMORE CT
Corrected to: 4837 BILTMORE CT APT 7
Future Addressing Initiatives
162
MTAC User Group 5
2007 UAA Cost reporting was developed from 2004 Cost Study.
PARS and FPARS improvements in UAA mail processing are being observed
and consideration of other alternative UAA study formats are being used to
prepare for future UAA Study.
Still in the planning stage for future UAA Cost Study, and the date/timeline is yet
TBD.
UAA Mail Study
163
MTAC Work Group 177
The resulting documents have been posted to PostalPro:
• Improvements in Address Quality Methodologies
http://postalpro.usps.com/address-quality
• ACS™ Best Practices
http://postalpro.usps.com/address-quality/ACS
Sunset in November 2016
164
User Group 5 College & University Group
Students provide forwarding information to the school and permits school to share
with USPS
School creates an encrypted file that contains student records and uploads to the
USPS via Electronic Product Fulfillment (EPF)secure web service
USPS processes data and adds student records to NCOALink®
USPS will report matches as Code 07 and will monitor counts
Schools monitor volume of mail forwarded & returned and reports to USPS
monthly
165
NCOALink® for EDU Pilot
166
DATE TASK RESPONSIBLE
Jan – Apr 2017 Announcement NACUMS /USPS
Mar 1 - Sep 30 Pilot Test Period USPS/Schools
Mar - Apr Schools Enroll, Participation Kit provided Schools
Mar 2017 Enrollment for EPF File Upload account USPS/Schools
Mar - Apr Testing & Feedback Period. Schools begin to record volume
of FWD/RTS/Waste Mail Schools/USPS
4th Tue of Month
Mar - Oct 2017 NCOA for EDU Webinar @ 3PM ET
Meeting #:
743922372
Due 7th of Month Apr -
Oct Schools monitor & report volume of UAA Mail Schools
Apr Schools begin uploading files Schools
Apr Student Records added to NCOALink® USPS
TBD Nov 2017 Meeting to Determine Success/Fail Schools/USPS
College & University Group
Pilot Timeline
Geospatial Initiatives
167
Geo-Fencing Initiative
168
Geo-Fencing Initiative
169
Geo-Event Arrival and Depart
170
Geocoding & Location Variance
171
Geocoded
Location
Actual
Location
Delivery Management System Carrier Route Detail
172
®
173
Surface Visibility
Peak Accomplishments
174
PVS Scanning
Devices 5,000
Sites 134
Long Range Scanner
Scanners 1,500
Sites 171
25,000 6,500 +
2016 Growth and Visibility Improvements
SV Expansion
SV Sites 439
Devices 26,500
Scan Volume 95%
SPLY This Year
New SVWeb (TIMESWeb Replacement)
Reports 40 +
SVWeb Sites 500 +
26 Mil 28 Mil 41 Mil 32 Mil
Dec, 2015 May, 2016 Oct, 2016 Dec, 2016
174
260
375
439 SV Growth
23 Mil 44 Mil
Big Changes
12c Mailer +
Network
|||| || |||||
SV Peak Accomplishments
SV Peak Accomplishments
Program Expansion – Supported the redesign efforts to improve container
tracking and asset visibility through the deployment of 12,278 CN-51 scanners
Expanded SV to an 115 additional sites - 103 Wi-Fi & 12 cellular (HUBS and P&DF)
Implemented Wi-Fi to 104 SV sites & introduced cellular CN-51s to non Wi-Fi sites
Improved closure of the Visibility gap associated with network rationalization changes
Expanded to 64 Peak Season Annexes
Provided “Pop-Up” locations with scanning solution by using cellular network
Activated and Deactivated cellular services
PVS Drivers Scanning Initiative
Deployed~5,000 cellular scanners and equipment to PVS drivers at 134 sites
Scanners use GPS and Geo fencing to track mail movement (arrivals, departures)
Drivers scan container loads / unloads
Long Range Scanners (tethered to CN-51)
Deployed 1,585 Long Range Scanners (tethered to CN-51) to 171 sites
Long Range Scanners pair up with the CN-51 and allow for Long Range scans by the forklift
drivers
175
Surface Visibility
Work Stream Timelines
Work Streams July Aug. Sept. Oct. Nov. Dec.
New SV Web / TIMES
Retirement
FY17 SV Mobile
Expansion Prior Peak
SV Scanners to PVS
Long Range Scanner
Peak Season Cellular
Solution
Peak
Season
2016
Deployment Complete
Initiate IVR Help Desk Change
IV and SASP Interface Change
Turn off legacy SVWeb
IRC Approval
VP & Union Announcement
Submit Purchase Order
VLAN 313/314 Install
Device Provisioning
Beta Complete
SV Workbooks Complete Training
Deploy to Field
Go Live
Training
IRC Approval
VP & Union Announcement
Submit Purchase Order
Contract Award
Build
SOW Submitted Pilot Implementation Complete
Deploy to Field
Testing Deploy to Field
IRC Approval
Submit Purchase Order
Roll out plan complete
Deploy to Field
Restricted & Confidential 176
177
®
Intelligent Mail® Package Barcode Compliance
178
®
*July 2017 thresholds agreed upon with MTAC WG #178
Barcode 99% Barcode 95%
Address 98% Address 98%
Shipping File 97% Shipping File 91%
Barcode Quality Measure Only Barcode Quality Measure Only
Address Quality Measure Only Address Quality Measure Only
Manifest Quality Measure Only Manifest Quality Measure Only
Some Verifications Assessable
Verifications and Thresholds
All Verifications Assessable
Verifications and Thresholds
Current Effective July 2017
Barcode Quality *95%
Address Quality *89%
Manifest Quality *91%
Verifications and Thresholds
Some Verifications Assessable
Effective February 1
IMpb Barcode Address or 11-digit DPV Manifest v1.6 or higher
Assessing now until July 2017
Invalid Primary street number
eVs only: Address received before AAU w/o
Shipping partner event; manifest received
before midnight if Shipping Partner received
with address
Barcode Quality
Invalid MID in tracking number
Duplicate barcodes on packages
Missing street number
Effective July 2017 Verification Details
Facility mismatch between scan and manifest
Invalid PO ZIP code
eVs only: Manifest received before AAU w/o
Shipping partner event; manifest received
before midnight if Shipping Partner received
with address
Manifest Quality
Invalid method of payment
Invalid payment account
Version 1.6 or higher
Address Quality
Unable to match address to ZIP+4
Missing secondary address information Shipping Services File
Address or 11-digit DPV
IMpb Compliance Assessments
Previous Effective July 2017 Effective February 1, 2017
179
® IMpb Compliance Report Codes
IMpb Compliance Codes
Release Date: July 2017
SF/UN Report Code
BF Report Code
DZ Report Code
AQ Report Code
MQ Report Code
BQ Report Code
Original IMpb Compliance
Report Codes:
SHIPPING SERVICES FILE
VERSION 1.(x) NOT VALID &
NO SHIPPING SERVICES FILE
BARCODE FORMAT - NOT IMpb
MQ - Mail Piece has Poor Manifest Data Quality
BQ - Mail Piece has Poor Barcode Quality
AQ - Mail Piece has Poor
Address Quality
Simplify IMpb Compliance Categories to Quality Metrics Only
DEST DEL ADDR
OR
11 DIGIT DESTINATION ZIP
CODE NOT INCLUDED
IMpb Quality Compliance
Report Codes:
180
®
98.30%
91.85%
98.33%
91.98%
Source: USPS Product Tracking & Reporting (PTR)
96.59%
99.69%
99.97%
98.35%
Threshold
95% 91% 98% Threshold Threshold
Packages With IMpb
Address and/or
11-Digit DPV ZIP Code
96.45%
Address
Timeliness
Shipping Services File
v1.6 or higher
Product
% IMPB Barcode Threshold
% Address and/or 11 Digit
ZIP Code Threshold
% SSF or Higher Threshold
95% 98% 91%
Parcel Select Lightweight (LW) 99.99% 98.25% 100.00%
Parcel Select (PS) 99.94% 97.49% 100.00%
First-Class (FC) 99.54% 99.69% 99.96%
Priority Mail (PM) 98.86% 98.96% 99.88%
Bound Printed Matter (BB) 99.94% 95.76% 99.95%
Media Mail (BS) 99.78% 99.74% 99.86%
Marketing Mail(S2) 100.00% 98.82% 100.00%
Marketing Mail (SA) 100.00% 99.65% 100.00%
Priority Mail Express (EX) 100.00% 100.00% 100.00%
USPS Retail Ground (BP) 58.01% 99.34% 99.39%
Library Rate (BL) 98.42% 97.82% 98.49%
Grand total 99.69% 98.35% 99.97%
IMpb Compliance Performance Current Categories
February 2017 (1st to 26th) IMpb Metrics
97.07%
Manifest
Timeliness
181
®
Address Quality
Measures percent of addresses* with enough information to validate to the unique exact 11-digit DPV ZIP Code when matched against the AMS Database. Benefits:
• Operational efficiency
• Enables personalized features such as My USPS
• Avoids operational costs (Manual scheme lookup/PRES Keying)
• Improves deliverability
Shipping Services File Quality
Measures percent of manifest records that pass key package level detail validations mitigating potential errors when processed in the PTR Database.
Benefits: • Supports timely postage payment
and revenue assurance
• Enhances tracking and customer experience
• Provides digital awareness of packages that will be delivered by USPS
• Facilitates better workload planning
• Eliminates need for manual counts
• Enables better analytics, insights, decisions
Measures percent of tracking numbers that pass key validations for format and uniqueness* without errors or warnings when manifests are processed in the PTR Database and physically scanned.
Benefits: • Critical for visibility and the
customer experience
• Creates the digital trail
• Supports payment and revenue assurance
• Facilitates operational efficiencies
• Foundational for current and future product offerings
Barcode Quality
94.57%
Feb 2017
(1st to 26th)
TARGET: 89%
95.05%
Feb 2017
(1st to 26th)
TARGET: 91%
99.73%
Feb 2017
(1st to 26th)
TARGET: 95%
IMpb Compliance Quality Metrics Simplified List
182
®
Address Quality
Measures percent of addresses* with enough information to validate to the unique exact 11-digit DPV ZIP Code when matched against the AMS Database. Benefits:
• Operational efficiency
• Enables personalized features such as My USPS
• Avoids operational costs (Manual scheme lookup/PRES Keying)
• Improves deliverability
Shipping Services File Quality
Measures percent of manifest records that pass key package level detail validations mitigating potential errors when processed in the PTR Database.
Benefits: • Supports timely postage payment
and revenue assurance
• Enhances tracking and customer experience
• Provides digital awareness of packages that will be delivered by USPS
• Facilitates better workload planning
• Eliminates need for manual counts
• Enables better analytics, insights, decisions
Measures percent of tracking numbers that pass key validations for format and uniqueness* without errors or warnings when manifests are processed in the PTR Database and physically scanned.
Benefits: • Critical for visibility and the
customer experience
• Creates the digital trail
• Supports payment and revenue assurance
• Facilitates operational efficiencies
• Foundational for current and future product offerings
Barcode Quality
93.06%
Feb 2017
(1st to 26th)
TARGET: 89%
92.48%
Feb 2017
(1st to 26th)
TARGET: 91%
99.73%
Feb 2017
(1st to 26th)
TARGET: 95%
IMpb Compliance Quality Metrics Simplified List Merged w/Current Categories
- 1.51% - 2.35%
183
®
4,158,326
Missing Street
Number
3,401,865
Unable to
Match ZIP+4
Code
960,556
Invalid
Primary
Street
Number
6,598,312
Missing
Secondary
Information
(i.e., no
Apartment or
Suite Number)
1.49%
2.37%
6.35% 6.94%
19,319,340
IMpb Address Quality Competitive Products Only
Packages w/Address Quality Issues*
February 2017 (1st to 26th)
Addresses Unable to Resolve to Unique 11-
Digit Delivery Point Validated (DPV)
ZIP Code Percent of Address Quality Volume*
1.60%
4,200,281
* No
Address
at time of
AAU
1.51%
0.35%
* February numbers are partial month
IMpb Validation Criteria:
184
®
3.17%
2.35% 0.36%
0.16%
0.11%
IMpb Validation Criteria: February 2017 (1st to 26th)
0.26%
% of Total
Manifest*
ENTRY FACILITY
MISMATCH - ENTRY
FACILITY DOES
NOT MATCH
MANIFEST FILE
INVALID PO OF
ACCOUNT ZIP
CODE
INVALID
PAYMENT
ACCOUNT
NUMBER
INVALID
METHOD OF
PAYMENT
DUPLICATE
TRACKING
NUMBER
INVALID
MAILER ID
MANIFEST QUALITY
NON-COMPLIANCE
BARCODE QUALITY
NON-COMPLIANCE
IMpb Compliance Quality Metrics Competitive Products Only
0.85%
* MAIL PIECE WAS UNMANIFESTED AT THE TIME OF AAU
Or Piece never
received a Manifest
* February numbers are partial month (Manifest & Address Timeliness will be slightly elevated)
10,318,844 6,535,465 2,369,639 987,868 716,058 458,116 293,926
IMpb Compliance Quality Metrics Competitive Products Only
Actual Performance Trend Target Threshold
IMpb Quality
Compliance Category Dec
2016
Jan
2017
Feb
2017
(1st to 26th)
Jul
2017 Jan 2018
Destination Delivery Address (AQ)
Top 4 AQ 94.61% 94.13% 94.57% 89%
TBD Top 4 AQ + Projected Merger DZ (Start July 1, 2017)
93.54% 93.08% 93.06%
Difference -1.07% -1.05% -1.51%
Shipping Services File (MQ)
Top 4 MQ 94.93% 94.20% 94.83% 91%
94% Top 4 MQ + Projected Merger UN (Start July 1, 2017)
93.04% 92.59% 92.48%
Difference -1.89% -1.61% -2.35%
IMpb Barcode (BQ)
Top 2 BQ 99.16% 99.47% 99.73% 95% 98%
186
®
MTAC Pulse of Industry Call: IMpb Latency Issue
Manifest Timeliness compares the Manifest Acknowledgement (MA) Event posting time to the Local Scan
Event Time of the 07 (AAU)
LABEL_ID POSTING_DATETIME_07 POSTING_DATETIME_MA IMPB_COMPLIANCE_CODE BEFORE_MIDNIGHT_FLAG O7_EVENT_DATETIME
92748760000286000028634874 11-16-2016 00:27:51 11-16-2016 03:45:40 UN NO 11-15-2016 22:15:33
9374459701501245970142 11-16-2016 00:46:46 11-16-2016 03:45:34 UN NO 11-15-2016 22:25:27
9274811356327311356326 11-15-2016 00:43:47 11-15-2016 08:03:43 UN NO 11-14-2016 22:24:05
9274834022883903402288 11-29-2016 00:07:44 11-29-2016 04:25:40 UN NO 11-28-2016 21:58:38
9361226416492264164922 11-12-2016 01:20:51 11-12-2016 04:21:45 UN NO 11-11-2016 23:05:35
Posted Scan
The POSTING_DATETIME_07 is the date/time the Arrival at Unit Scan event posted to the PTR
Database, which is different from the 07 event scan
To avoid receiving a UN, the 07_EVENT_DATETIME and the POSTING_DATETIME_MA scan events need to occur on the same day.
187
®
MTAC Pulse of Industry Call: Issues
IMpb Compliance Review 92748760000286000028634874
Scan Event date (AAU) occurred on 11/15/2016
which is a day prior to PTR receiving,
processing and posting the MA event on
11/16/2016
188
®
Scan Event date (AAU) occurred on 11/15/2016 which is a day prior to 0 PTR receiving, processing and posting the MA event
on 11/16/2016
MTAC Pulse of Industry Call: Issues
IMpb Compliance Review 9374459701501245970142
189
®
Scan Event date (AAU) occurred on 11/14/2016 which is a day prior of PTR receiving, processing and posting the MA event
on 11/15/2016
MTAC Pulse of Industry Call: Issues
IMpb Compliance Review 9274811356327311356326
190
®
Scan Event date (AAU) occurred on 11/28/2016 which is a day prior to PTR receiving, processing and posting the MA event
on 11/29/2016
MTAC Pulse of Industry Call: Issues
IMpb Compliance Review 9274834022883903402288
191
®
Scan Event date (AAU) occurred on 11/11/2016 which is a day prior to PTR receiving, processing and posting the MA event
on 11/12/2016
MTAC Pulse of Industry Call: Issues
IMpb Compliance Review 9361226416492264164922
192
®
The Workgroup to discuss the Address Quality thresholds for July 2018 will reconvene July 2017.
USPS will begin conducting IMpb Quality Compliance Webinars (Proposed start date March 2017).
Webinars will serve as a way to notify the industry of the upcoming changes to the IMpb Quality Requirements that will be implemented starting July 2017.
Proposed Topics
• IMpb Compliance Quality Metrics – Overview
• IMpb Quality Reports
• IMpb Compliance Deep Drive – Barcode Quality
• IMpb Compliance Deep Drive – Address Quality
• IMpb Compliance Deep Drive – Manifest Quality (SSF)
March 10 will be the due date to have the draft FRN Proposed Rule for IMpb Quality published on PostalPro/RIBBS until the proposed rule can be officially posted in the Federal Register
IMpb Updates
193
® Stop The Clock Tracking Events
Scan Event Description
194
PTR Release 12.0 Enhancements
Shipping Partner Event Display Changes
Suppress Shipping Partner ‘Tendered to Postal Service’ Event (Event Code 83)
Release Date: 2/12/2017
Previous Display: Event 83 revealed externally
ABC Company ABC Company
New Display: Event 83 Suppressed
ABC Company
195
PTR Release 12.0 Enhancements Shipping Partner Event Display Changes
Update Display Rules for Shipping Partner Events 81 and 82
• Arrived Shipping Partner Facility, USPS Awaiting Item (Event 81)
• Departed Shipping Partner Facility, USPS Awaiting Item (Event 82)
• Earliest event displayed when multiple 81 or 82 events occur on
the same calendar day in the same ZIP Code
Release Date: 2/12/2017
Current Display Rules Suppress Event 81 New Display: Additional Shipping Partner Activity Revealed
Only departed
event shows
“Arrived” Shipping Partner
event with earlier time shows
in addition to the “Departed”
Shipping Partner event
ABC Company
ABC Company ABC Company
196
Release 12.2 Enhancements
Expected Delivery Date Display Enhancement
• Displays the Expected or updated Delivery Date calculated using the In-Process Acceptance (UA) event
• Provides customers the date to expect delivery.
Release Date: 3/5/2017
February 9, 2017
Current Display New Display
ABC Company
ABC Company
ABC Company
ABC Company
ABC Company ABC Company
Delivery Date suppressed
when based on UA event
Delivery Date revealed
197
®
Service Performance Visualization
198
®
End-to-End Diagnostics
IV Web Portal
access reports by clicking the Main Menu
►
select Mail Processing Service Performance
►
199
® Mail Processing Service Performance