Email Marketing

Post on 10-May-2015

100 views 0 download

Tags:

description

email markeitng

Transcript of Email Marketing

Halfmoon YogaHalfmoon Yoga

B•B•Q

Campaigns That Drive Action: Newsletters & Announcements

Featuring email and social engagement.

© 2014

SMM Consultant & Trainer, Stellar Media Marketing

2

Kelly Mirabella

Kelly@stellar247.com

facebook.com/Stellar247

@stellar247

3

Grow with Constant Contact Get results fast, with affordable, easy-to-use

engagement marketing tools and free coaching.

Events & Registrations

Offers & Promotions

Newsletters & Announcements

Feedback & Surveys

4

Agenda

!  What are campaigns, newsletters?

!  Email

!  Email + Social: you have to use both!

!  Next Steps

Campaigns & Newsletters | Email | Email + Social | Next Steps

6

!  marketing

Campaigns & Newsletters

At its core, marketing is about eliciting a physical and measureable

response

pull response 7

Campaigns & Newsletters

What is a campaign?

push content

8

Campaigns & Newsletters

What is a newsletter?

9

Campaigns & Newsletters

Different types of newsletters

Newsletters

Keep your audience in-the-know Card or announcement

WOW!

Custom code email

101001

Business letter

Press release

Campaigns & Newsletters | Email | Email + Social | What’s Next?

11

!  What you know that they don’t !  What you have access to that they don’t !  “Original” isn’t required… just be interesting

and relevant

Email

What do I write about?

12

Email

How much is enough?

Focus. Less is more.

? 51%

November 2013

13

Email

A picture is worth...

14

Email

Use images carefully!

15

Email

Repurpose & Reuse

Campaign exercise… 1 Select 1 or 2 campaign types you might want to try

2 What might you write about?

3 Which channels make sense for you and your campaign and your message?

! Who is it “from?” ! What’s the “subject?” ! When do you send

your communication?

Email

Now, later or never Three little words that rule your world

18

Email

Who is it from? Winning the battle of priorities

CAN-SPAM Act go to www.business.ftc.gov and search “CAN-SPAM”

How will you be most recognizable?

Canadian presenters: Hide this slide and use

the next one to refer to CASL

19

Email

Who is it from? Winning the battle of priorities

CASL go to fightspam.gc.ca to learn more

How will you be most recognizable?

Canadian presenters: Use

this slide to reference CASL

20

Email

Look great Brand consistency

Email

Subject line Winning the battle of priorities

2 SECONDS 2 WORDS 2 TODAY

22

Email

Winning the battle of priorities

Tomorrow: Need 3 Hammers – Can You Help?

Joe’s Pet Store Newsletter ALERT: Help your dog beat the heat!

Children’s Classes Still time! Openings available for children’s classes.

March Newsletter

23

!  Monthly is most common !  Ask yourself: “When are my

readers likely to take the action I want?”

Email

When to send

24

Email

Find your best day

Send your e-mail, watch for best response

Select 3 days in the week to test

Divide your list into 3 groups of people

1

2

3

25

Email

Find your best time

Select 3 times on the day with the best results

Use same 3 groups of people

Send email at 3 different times of day, note time with best results

1

2

3

26

Email

When to send or post Do not be romanced by a high open rate –measure actions!

Campaigns & Newsletters | Email | Email + Social | Next Steps

28

Email + Social

Then vs. now Social media marketing for small businesses

source: Constant Contact Small Businesses Then & Now study

% of small businesses using social media marketing

10%

2008

29

Email + Social

Then vs. now Social media marketing for small businesses

source: Constant Contact Small Businesses Then & Now study

% of small businesses using social media marketing

87%

2013

Email + Social

It influences decisions

74%

Rely on social networks to guide purchase decisions source: Fedelta

55%

Share purchases on social networks source: Fedelta

68%

Learn more about a charity if they see a friend posting about it source: MDG Advertising

31

Email + Social

Email & Social You have to use both

Drive traffic back to your list, email, etc...

Amplify your email

32

Email + Social

Email + Social

33

Email + Social

Email + Social

34

Email + Social

Email + Social

Campaigns & Newsletters | Email | Email + Social | Next Steps

36

Next Steps

Tools to expand your reach Simple Share tool

37

Next Steps

Tools to expand your reach Social media buttons

38

!  At register !  With the check at end of

the meal !  On registration forms

Next Steps

Tools to expand your reach Offline

39

! Web sign-up tool (app for website, Facebook, etc)

Next Steps

Tools to expand your list Online

40

Next Steps

Tools to expand your list

Text to Join™ from Constant Contact

TXT

Scan to Join™ from Constant Contact

UK and Canadian presenters: HIDE this slide if these tools still aren’t

available in your countries

41

Next Steps

Tools to expand your list

Apps

Content calendar for all channels S M T W T F S

1 2 Tips for Spring •  Newsletter •  Facebook •  Twitter •  LinkedIn

3 4 5

6 7 Motivation Monday •  Facebook •  Pinterest

8 9 10 11 New Product •  Newsletter •  Facebook •  Twitter

12

13 14 Motivation Monday •  Facebook •  Pinterest

15 16 Staff Pics •  Facebook •  Instagram •  Newsletter

17 18 19

20 21 Motivation Monday •  Facebook •  Pinterest

22 23 24 Event Photos •  Facebook •  Twitter

25 26

27 28 Motivation Monday •  Facebook •  Pinterest

29 Sale •  Newsletter •  Facebook •  Twitter

30 Newsletter •  Email •  Facebook •  Twitter

regular newsletter

blog post

theme days

multimedia

news/promotions

Halfmoon YogaHalfmoon Yoga

B•B•Q

Get started today…

www.constantcontact.com

60-day free trial Want to learn more?

www.constantcontact.com Select Resources » Local Learning » Seminars

Local learning near you…

Want help in your area?

marketplace.constantcontact.com Select “Services” and use search box to find a partner near you

Expert partners near you…

© 2014