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Email Etique�e For Official Mails - Writing Skills
Gops Started The Discussion:
Dear All,
Email Etiquette for official mails:
The below mentioned points have to be considered while
putting official mails.
Here are some points on Email Etiquettes that will definitely
help.
1) The font of mail should be Verdana and font size should
be 9.5 or 10.
2) The mail should have a Pyramid Structure i.e. it should
contain:
* Situation: What's the current situation is?
* Action items: What you expect from the reader of the mail
► Etiquette ► E Mails ► Writing ► New Email
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to-do.
* Information: The information you want to give to the
reader
* Conclusion: Conclude with a Thank You.
3) For writing use only Black or Blue color. For highlighting
purpose make the word bold. Avoid using Red color as Red
signifies danger, so use it when urgent.
4) For greetings in mail:
* For Americans: use Hi
* For Europeans: use Hello
* For Asians: use Dear
To be more formal we could use Dear Mr. /Ms. followed by
Last name or Full name. We should not use Dear Mr. /Ms.
followed by First name alone.
5) We should not put '/' in greetings like Hi X/Y. Instead we
should say Hi X and Y.
6) We should not use 'Thanks and Regards'. Instead we
should say:
Thank you
Regards
7) For requesting something we should not use can, instead
we should use could.
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8) We should not write 'Please find the attached file'
because the reader does not have to find or search for the
file in the mail it's already there. So instead we should write
'The file has been attached for your reference'.
9) We should not use sentences like 'As per your mail'
because 'per' is used only with units like per Kg etc. Instead
we should write 'According to your mail'.
10) We should use parallel structure. Parallelism enables
readers to read documents more efficiently. For e.g. The
analysis will include planning, organizing, dividing and
assessment (Instead assessment we should write
Assessing) of turnaround functions.
11) In our mails we often write 'Please revert back'. Instead
we should only write 'Please revert'.
12) For the Signature in mail, if we are sending to people in
our company only then we should not write our company
name in the signature because they already know that we
are part of the same company but if we are sending mail to
an external party like client etc then we should write our
company name in the signature because there we have to
brand our company name in front of others.
Regards
Gops
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SAI PRASAD.R - contributing member
Dear You have given us very valuable information. Thank you for
sharing with us. keep sharing such useful information with us. Thanks
once again. Regards, sai prasad
PSW_MISHRA - contributing member
Thanks Gops. I agreed except one point “The font of mail should be
Verdana and font size should be 9.5 or 10.” Why not Arial or Times
New Roman? Regards, Manoj
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SSGHOSH_24 -
Dear All,
Iam new to recruitment field and just joined one company and i have
to arrange one teaming activity for my employee and there are 80
employees in the company. Please somebody help me as it is very
urgent.
Thanks
Sudipta Ghosh
SHWE11 - contributing member
ya , I do agree with this...Nice info.... Infact long time back I have
posted an presentation on the same..... Posting it again..might help
the readers of this post......... Regards Shweta
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NITHU84 - contributing member
Hi, Thank u for sharing useful information and keep posting like this
Cheers:icon1: Nithya
HR@RMSSOLUTIONS.IN -
Dear Friend, Really it is very informative and very very useful,thanks
for sharing the information. with regards manjusha.
MAMTA230 - contributing member
Good info.......but most of the time people do the same which you
advise not to do.......it is out of habit or due to lack of
ettiquettes............
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HU36DD@HOTMAIL.COM - contributing member
Thanks goodness someone is posting something on email etiquette.
Everyone is so caught up in texting short cuts they tend to do the
same thing in emails. I really appreciate this
manay many thanks
Hu:icon1:
ANADI - contributing member
Dear Gops Thx for your last post ! Please elaborate more on Email
Ethiques. its open my eye ! I started using your tips before sending
mail to anyone. Regards kanhaiya Harbin,China
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