Digitalisation in Banking

“You’ll never design alone”

Currently

What could’ve been

-

“Historical” examples

What went wrong

The Company

People don’t want to get out of their comfort zone

And they shouldn’t

Banks should

It’s about the users

Consumer driven

And about the employees

Customer needs

Employee knowledge

CreativeSolutions

Too late?

The Future

PSD II

Fintechs

Blockchain

Be ready

PSD II

Open innovation and design

Payments

Data and prediction driven

support

You will be impacted too

Healthcare

Transport

Food industry

Design

QUESTIONS?