Design your emails for interruption

Post on 22-May-2015

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"How many times have you seen people getting on and off of a bus or train while they are reading something on their phone? This could well be an important email that they are trying to finish reading before their next interruption or even during their next interruption." by James Cacchioni

Transcript of Design your emails for interruption

Design your emails for interruptionLet’s have a look at some facts

People are doing other things while reading email

70% of respondents multitask at least once a week; 49% do so daily.

(Source:http://mashable.com/2011/11/10/smartphone-multi-tasking/)

People are doing other things while reading email

Where are people using mobile devices?

84% at home

80% during miscellaneous downtime throughout the day

76% waiting in lines of waiting for appointments

69% while shopping

64% at work

62% while watching TV (alt. study claims 84%)

47% during commute in to workSource: Compete's Quarterly Smartphone Report

Enlightening Statistics

Smartphones are the most frequent companion devices during simultaneous usage

Emailing (60%), internet browsing (44%), and social networking (42%) are the top 3 activities performed during simultaneous screen usage

78% of simultaneous usage is multitasking

Source: http://blog.hubspot.com/blog/tabid/6307/bid/33565/34-Enlightening-Statistics-Marketers-Should-Know-About-Multi-Screen-Usage-Google-Data.aspx

67 % of emails are not even mobile friendly - never mind designed for

interruption

Responsive design (18%) is more popular than mobile aware design

(16%) as a mobile email optimization technique

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