Name of Customer:

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May we request you to spare few of your valuable moments for filling up following points to help KEPL serve you better :Please answer the question below by using these number values to rate your answer 1.= Very Poor / Strongly Disagree2 = Poor / Disagree3 = Average / Not sure4 = Good / Agree5 = Excellent / Strongly Agree

TOPIC 1 2 3 4 5

How was the enquiry attended

Was Quotation In order

Was Delivery On- Time

How were dispatch details communicatedWhether Goods were Received in sound formWas Quality of Goods Satisfactory

How was our response to your communicationHow would you rate your overall

satisfaction

Any Comments or Suggestions : ____________________________________

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Name:

Designation :