HELP DESK INTERGRATED.com

How to create an customer account?

http://helpdesk.gpsintegrated

.com

CLICKON

ADMINSTRATIONPANEL

REGISTERPUT EMAIL

ID

PUT PASSWORDOF EMAIL ID

PUT USERFIRST NAME

AND LAST NAMEPUT MOBIL NO:

CLICK ON SUBMIT

NOTIFICATION ON REGISTERING

CLICK ON THIS LINKFOR NOTIFICATION

Click here for linknotification

LOGIN PAGE

PUT YOUR USER NAME

PUT YOUR PASSWORD CLICK ON SUBMIT

After login page

Create an NEW Issue

ClickOn

Create an Issue

SubjectOf issue

DescriptioOf

issue

Customerdetails

Select trouble ticket

Type of issueCustomer can known

Current Status of

issue

Date of completionIssued by customer

Option for submitFile related

Issue

STATUS OF COMPLETED PERCANTAGE

OF ISSUE

SELECT PERSON TO ASSINGNED WORK

SELECT CATEGORYOF ISSUE

View all Issue

Click on View all issue

Inline add

Put all detailsOf issue

After putting detailsOf issue click on save

all

DASHBOARD

SHOW STATUSOF ISSUE

ASSINGEDT OEMPLOYEE

DETAILS AND STATUS

OF LATEST ISSUE

Click on Others and click on

status report

Show status of all issueAt current

Assigned employee task

Current status all Issue to employee

Issue summary

It represent date Last update issue

It will Current

Status of Iissue

TRACKER CATEGORY

TRACKER CATEGORY SECTIOSHOW ALL DETAILS LIKE

1> TASK CATEGORY2>DESCRIPTION

3>ID

CATEGORIES CHART

IT DENOTE COUNT OF DIFFERENT

CATEGORY

FOLLOW UPS IT WILL DENOTE FOLLOW UPSOF ISSUE LIKE

1> STATUS2>FOLLOW UPS DESCRIPTION

3>AND RATINGS OF DESCRIPTION

CATEGORIES CHART

IT DENOTE COUNT OF DIFFERENT

CATEGORY

STATUS CHART

IT WILL CHARTREPERSENTATION

OF DIFFERENT CATEGORY

ISSUE SUMMARY

IT WILL REPERSENT1> LAST UPDATE

ISSUE2> PERSENT STATUS

OF TASK3> SHOW NAME

CUSTOMER

MAXIMUM ASSIGNED TO

IT WIIL SHOW MAXIMUMTASK ASSIGMENT

TO EMPLOYEE

MAXIMUM OPENED ISSUE

IT WILLDENOTECHART

REPERSENTATIONOPENED

ISSUEBY

EMPLOYEE

Issue creator

It willBe chart

RepersentationIssue creator

Employee Task Statuses

Day wise statuse repersenattion Of issue of each employee

Tracker IssueShow all details Of tracker issue

Project Tracker

It will denote the status Of particular project

Tracker issue

Settings ( email setting)

Put Email address

Update message

sms

Put mobile No: message

Ticket ID ON EMAIL

SHOW DETAILS OF ISSUE AND

TICKET ID

CLICK HERE TO OVERVIEW ON ONLINE