Creating Brand Advocates via Employee Engagement

Post on 12-Nov-2014

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description

While some companies harness the power of their employees to create brand advocates, most do not. This presentation focuses on how companies can tap their internal network of employees to create brand advocates. We will provide best practices to mobilize and activate your employees.

Transcript of Creating Brand Advocates via Employee Engagement

All Content Company Confidential ©2013 Dynamic Signal

Creating Brand Advocates via Employee Engagement

All Content Company Confidential ©2013 Dynamic Signal

About Dynamic Signal

Dynamic Signal is a social software company that helps brands connect with and manage their relationships with influencers, customers and employees to turn them into social marketers on behalf of the brand

• Founded in 2010• 50 people based in San Francisco, NY, LA• $24m funding: Venrock, Time Warner, Trinity,

Cox

All Content Company Confidential ©2013 Dynamic Signal

All Content Company Confidential ©2013 Dynamic Signal

Fans Advocates

Passionate VoicesInfluencers

All Content Company Confidential ©2013 Dynamic Signal

Over 100 Tools…

All Content Company Confidential ©2013 Dynamic Signal

Quality

All Content Company Confidential ©2013 Dynamic Signal

Participation

All Content Company Confidential ©2013 Dynamic Signal

Incentives & Prizes

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Legal Disclosures

All Content Company Confidential ©2013 Dynamic SignalJust Add Water….

All Content Company Confidential ©2013 Dynamic Signal

Why Engage

Employees?

Knowledge Base

Enjoy Sharing

Recognition

Team Building

Gamification

Job Satisfaction

Low Risk

Participation

All Content Company Confidential ©2013 Dynamic Signal

The Good News…

Over 50% of employees want to

share news/info about their company

73% say they would share more/often

-----Top issues listed

What to share? (#1)

When?Is it okay?

Recognition (#2)

All Content Company Confidential ©2013 Dynamic Signal

• Send out messages• Random distribution

• No scheduling• Content controls• Measurement?• 3rd Party crutch

Large amounts of untapped earned media wasted…

Execs/Leadership…

All Content Company Confidential ©2013 Dynamic Signal

Tap into earned media power of…

Employees

Investors/ Advisors

Partners /Franchises

G.I. Sanders
GET A HI-RES VOICE STORM LOGO!

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1. Align with corporate social media policy2. 100% opt-in optional program3. No surreptitious monitoring -

transparent4. Recognize participation5. Team leaderboards & gaming6. “Always On” & “Mobile First”7. Be authentic8. Give employees space9. Share employee posts/accounts10.Encourage employee content

Best Practices for Employee Engagement

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How Does VoiceStorm Work?

Claim AccountOutbound Messaging

Register Social Accounts

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Always On Relevant Content

• PR & News• Product Info• Deals &

Coupons• Promotions• Events• Recruiting & HR

All Content Company Confidential ©2013 Dynamic Signal

Management Dashboard

Employee CRM & Management Content Curation & Publishing