Conference Calls and Web Conferencing:

What are the best tools for meeting remotely?

Fifth Friday Webinar SeriesSchedule for remainder of 2017:

● September 29, 2017

Recordings of and supporting materials for previous webinars available at:

● http://www.mplp.org/Taskforces/technology

The Need for Remote Meeting Tools

Conference Calls

About Web ConferencingWhat is web conferencing?

“A meeting, seminar or similar activity facilitated by online services.”

About Web ConferencingWeb Conferencing Characteristics:

● Provide online video and audio communication

● Facilitate multi-user conferences● Provide screen sharing platform ● Offer recording capabilities for

future references or presentations

RequirementsCommonProcessor Operating System

Browser Additional Software

Internet Bandwidth (D/U)○ Google Hangouts (4.0 mbps/2.0 mbps)○ Skype Business (4.0 mbps/1.5 mbps)○ GoToMeeting (1.0 mbps/1.0 mbps)○ Join.Me (1.0 mbps/1.0 mbps)○ WebEx (1.2 mbps/1.2 mbps)

Recommended

Optional

Headset

Web Camera

RequirementsRecommendedHeadset

Advantages

● Integrated Microphone

● Sound Quality

● Privacy

● Efficiency

Google Hangouts vs Skype for Business

Google Hangouts

Google Hangouts

Google Hangouts

Skype

Skype

Summary, Google Hangouts vs Skype Business

GoTo Meeting● Online meeting tool with screen-sharing and audio available through

phone conference call (toll or toll-free options) or VOIP audio● Webcam option available for participants● Can plan ahead or “meet now”● Cost (for this and GoTo Webinar, one seat each) is $79/month● Limit to one call at a time, limit of 25 participants● Features include: ability to record calls; assign roles such as co-organizer

and presenter; change presenter; mute participants; allow everyone to see the list of participants and who is talking; and participants can chat with organizer(s);

GoTo Webinar● Online meeting tool with screen-sharing and audio available through

phone conference # or VOIP audio; more bells and whistles than GoToMeeting

● Cost (for this and GoToMeeting, one seat each) is $79/month● Limit to one call at a time, limit of 100 participants; can limit registration

so you can approve individual registrants (or not)● Features include everything that GTM has plus: tracking of audience

attention; participants can raise a hand to ask a question or type in questions for everyone to see; you can integrate real-time polls and handouts into your presentation; can schedule recurring meetings; sends follow-up emails to registrants

WebExWith Microsoft Outlook

● Easily add a WebEx meeting to your Microsoft®Outlook Or

launch a meeting instantly using the WebEx button in Microsoft Office applications. and you're ready to go!

● Never miss a meeting with Webex. Once scheduled Webex will remind you of your meeting and launch ahead of time

WebexWith Instant Messenger

Turn an instant message into an instant meeting–using integrated audio and video. Click the Start Meeting button on your IM client and web browser, enter the meeting information, and you're ready to go!

Conference call/Webinar etiquette

Presenter Etiquette

● Be Prepared

● Test your equipment

● Start and end on time

Conference call/Webinar etiquette cont.

The Mute button is your friend

● Become familiar with it’s location. If you begin to cough or sneeze. Use the Mute button

● Do not use the hold button as this will often play unwanted music while participants wait.

● Participants should leave the mute button on until they speak. ● This will ensure that noise around your area does not interrupt the

presentation● Use headset and speaker if on VOIP, don’t rely on laptop mic/speakers● When speaking, give your name so people know who is talking.

Thank you!We are:

● Angela Tripp, Co-Managing Attorney of MPLP-IT; trippa@mplp.org

● Benefo Ofosu-Benefo II, Systems Administrator, ofosu@mplp.org

● Michele Farrell, Technology Support Specialist, mfarrell@mplp.org

● Scott Ellis, Statewide Website Coordinator, scoellis@mplp.org