Post on 22-Apr-2015
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Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
WoW! Services
Presented by CommuniCare Pte Ltd
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Agenda
WoW! Callback System Overseas Roaming with WoW! Rates Comparison
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
WoW! Callback System
WoW! Callback System WoW! Callback Calling Overseas From Singapore WoW! 1 Touch Call Back WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
WoW! Callback
1. John makes a call to WoW! Server
2. WoW! Server disconnects John after recognizing the Caller ID.3. WoW! Server calls John back.
6569023901
4. John enters Mary’s phone number.
5. WoW! Server calls Mary.6. WoW! Server connects John and Mary. CALL CONNECTED!
MarySingapore
JohnWoW! UserSingapore
John pays S$0.05 / minute Mary pays incoming call charge
WoW! Server
Internet
Call Connected
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Reserved.
WoW! Callback System
WoW! Callback System WoW! Callback Calling Overseas From Singapore WoW! 1 Touch Call Back WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Calling Overseas
Singapore Telco New York Telco
JohnWoW! UserSingapore
JaneNew York
WoW! Server
Johnpays nothing John
pays nothing
Jane payslocal incoming
charges
JohnPays S$0.07 / minute
(Singapore to New York Rate)
Internet
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
WoW! Callback System
WoW! Callback System WoW! Callback Calling Overseas From Singapore WoW! 1 Touch Call Back WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
WoW! 1 Touch
WoW! Server
Internet
1. John makes a call to WoW! Server
2. WoW! Server disconnects John.
3. WoW! Server calls John back.
5. WoW! Server calls Mary.
6. WoW! Server connects John and Mary. CALL CONNECTED!
MarySingapore
JohnWoW! UserSingapore
John pays S$0.05 / minute Mary pays incoming call charge
4. John does NOT need to enter Mary’s number
Call Connected
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
WoW! Callback System
Phone to Phone Calling WoW! Callback System Calling Overseas From Singapore WoW! 1 Touch Call Back system WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Internet
WoW! SMS Callback
AlfredSingapore
John pays S$0.05 / minute+ SMS Charge
JohnWoW! UserSingapore
Enter SMS:“Call +6593891389”
WoW! Server
Internet
Alfred pays incoming call charge
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
WoW! Callback System
Phone to Phone Calling WoW! Callback System Calling Overseas From Singapore WoW! 1 Touch Call Back system WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Internet
WoW! ConferenceAlfred
Singapore
John paysSMS Charge
JohnWoW! UserSingapore
Enter SMS:“Conf +6593891389
+6594840123+12129023820
+442091892314”
JaneNew York
MaryLondon
Johnpays S$0.05 / minute
Alfred pays localincoming charges
Johnpays S$0.07 / minute(New York charges)
Jane pays localincoming charges
Johnpays S$0.07 / minute
(London charges)
Mary pays localincoming charges
WoW! Server
InternetTotal Conference Call Charge =
SMS Charge +(S$0.05 + S$0.07 + S$0.07)/minute =
SMS Charge + S$0.19/minute
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
WoW! Callback System
Phone to Phone Calling WoW! Callback System Calling Overseas From Singapore WoW! 1 Touch Call Back system WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
WoW! WebCall
JohnWoW! UserSingapore
WoW! Server
John paysS$0.05 / minute
Mary paysincoming Calls Charge
John paysIncoming Call
Charge
Internet
MarySingapore
John’s mobile phoneWoW! UserSingapore
Log into WoW! Accountand click on WebCallEnter “+6593891389”
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
WoW! Callback System
Phone to Phone Calling WoW! Callback System Calling Overseas From Singapore WoW! 1 Touch Call Back system WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Internet
WoW! Direct
AlfredSingapore
John pays S$0.05 / minute
JohnWoW! UserSingapore
Anything buthis own phone
Enter ID: 6512345678Enter PIN: “XXXXXX”
WoW! Server
Internet
Alfred pays incoming call charge
Unregistered Number,Server Promts for ID and PIN
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
WoW! Callback System
Phone to Phone Calling WoW! Callback System Calling Overseas From Singapore WoW! 1 Touch Call Back system WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
WoW! Connect
JohnWoW! UserSingapore
WoW! Server
John paysS$0.05 / minute
Mary paysincoming Calls Charge
Alfred paysIncoming Call
Charge
Internet
MarySingapore
AlfredSingapore
Enter SMS:“Call +6597654321
+6591234567”
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Agenda
WoW! Callback System Overseas Roaming with WoW! Rates comparison
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Overseas Roaming With WoW!
Overseas Roaming With WoW! Receiving Calls While Overseas
Typical Scenario WoW! One
Making Calls While Overseas Typical Scenario WoW! Dedicated Number Other Methods
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Typical Roaming Scenario
Hong Kong Telco
JohnHong Kong
John paysHong Kong incoming
charges
Alfredpays nothing
Singapore Telco
AlfredSingapore
Johnpays nothing
Alfred payslocal outgoing charges
Calls John’sSingapore Telco number
John pays expensiveLocal IDD Rates
+ Surcharges + Tax
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Overseas Roaming With WoW!
Overseas Roaming With WoW! Receiving Calls While Overseas
Typical Scenario WoW! One
Making Calls While Overseas Typical Scenario WoW! Dedicated Number Other Methods
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
WoW! One Solution
MarySingapore
WoW! Server
John paysChina Incoming Call Charges
Marypays nothing
John paysSingapore Outgoing Call Charge
Internet
John’sNumberin China
Mary paysOutgoing call Charge
John’s Singapore NumberWoW! User
in China
Singapore Telco
Call Forwarded to WoW! One Number
Call forwarded to John’s Number in Chinaat S$ 0.05 /minute
Assume John is a Starhub User.He pays S$1.32 / minute +
China Incoming call charges to take this call.If he uses WoW! Service,he saves S$1.27 / minute!
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Overseas Roaming With WoW!
Overseas Roaming With WoW! Receiving Calls While Overseas
Typical Scenario WoW! One
Making Calls While Overseas Typical Scenario WoW! Dedicated Number Other Methods
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Typical Roaming Scenario
Singapore Telco
AlfredSingapore
Alfred paysLocal Incoming
charges
China Telco
JohnChina
John paysChina Outgoing Charges
Calls Alfred’sSingapore Telco number
Johnpays expensive Overseas IDD Rates
+ surcharges + tax
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Overseas Roaming With WoW!
Overseas Roaming With WoW! Receiving Calls While Overseas
Typical Scenario WoW! One
Making Calls While Overseas Typical Scenario WoW! Dedicated Number Other Methods
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Internet
WoW! Dedicated Number
AlfredSingapore
John pays S$0.09 / minuteChina to Singapore Rate
JohnWoW! User
In China UsingChina Prepaid SIM Card
Enter “6569023901”
WoW! Server
Internet
Alfred pays incoming call charge
John calls his personalWoW! Dedicated Number,
Server prompts for number to call.
Assume John is a Starhub User.He pays S$0.68 / minute for this call.
If he uses WoW! Service,he saves S$0.59 / minute!
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Overseas Roaming With WoW!
Overseas Roaming With WoW! Receiving Calls While Overseas
Typical Scenario WoW! One
Making Calls While Overseas Typical Scenario WoW! Dedicated Number Other Methods
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Other Methods
WoW! SMS Callback
WoW! Web
WoW! Direct
WoW! Connect
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Agenda
WoW! Callback System Overseas Roaming with WoW! Rates Comparison
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Rates Comparison
Incoming calls from Singapore on Mobile While Overseas
Outgoing Calls to Singapore on Mobile While Overseas
International Calls from Mobile Out from Singapore
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Reserved.
Rates ComparisonIncoming Calls from Singapore on Mobile While Overseas
Popular Destination
WoW! One* Singtel** M1** Starhub**
U.S. S$ 0.03 S$ 0.69 S$ 0.39 S$ 0.37
China S$ 0.05 S$ 0.68 S$ 1.39 S$ 1.32
Malaysia S$ 0.12 S$ 0.55 S$ 0.70 S$ 0.33
Hong Kong S$ 0.03 S$ 0.57 S$ 0.70 S$ 0.66
Japan S$ 0.41 S$ 0.90 S$ 0.90 S$ 0.86
Brunei S$ 0.14 S$ 0.46 S$ 1.30 S$ 1.00
Thailand S$ 0.22 S$ 1.05 S$ 1.15 S$ 0.95
Indonesia S$ 0.36 S$ 0.47 S$ 1.20 S$ 1.02
India S$ 0.51 S$ 3.30 S$ 1.55 S$ 1.52
Sri Lanka S$ 0.41 S$ 0.70 S$ 1.75 S$ 1.24
Vietnam S$ 0.63 S$ 1.75 S$ 1.75 S$ 1.66
* Singapore outgoing call charges not included.
** Local operator incoming call charges not included and tax (where applicable) not included.
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Rates Comparison
Incoming calls from Singapore on Mobile While Overseas
Outgoing Calls to Singapore on Mobile While Overseas
International Calls from Mobile Out from Singapore
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Rates ComparisonOutgoing Calls to Singapore on Mobile While Overseas
Popular Destination
WoW! Callback
Singtel M1 Starhub
U.S. S$ 0.07 S$ 0.69 S$ 1.31 S$ 1.90
China S$ 0.09 S$ 0.68 S$ 0.68 S$ 0.68
Malaysia S$ 0.15 S$ 0.92 S$ 0.32 – 0.80 S$ 0.37 – S$0.91
Hong Kong S$ 0.07 S$ 0.57 S$ 0.57 S$ 0.57
Japan S$ 0.44 S$ 0.96 S$ 1.08 S$ 3.30
Brunei S$ 0.15 S$ 0.46 S$ 0.46 S$ 0.46
Thailand S$ 0.26 S$ 1.05 S$ 1.05 S$ 1.05
Indonesia S$ 0.60 S$ 0.90 S$ 0.90 S$ 0.90
India S$ 0.63 S$ 2.15 / 4.35 S$ 2.15 / 4.35 S$ 2.15 / 4.35
Sri Lanka S$ 0.44 S$ 0.70 / 1.24 S$ 0.70 / 1.24 S$ 0.70 / 1.24
Vietnam S$ 0.65 S$ 0.78 S$ 0.78 S$ 0.78
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Rates Comparison
Incoming calls from Singapore on Mobile While Overseas
Outgoing Calls to Singapore on Mobile While Overseas
International Calls from Mobile Out from Singapore
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
Rates ComparisonInternational Calls from Mobile out from Singapore
Popular Destination
WoW! Callback
Sunpage 1521*
Media Ring 1551*
Zone 1511*
U.S. S$ 0.07 S$ 0.19 S$ 0.15 S$ 0.16
China S$ 0.09 S$ 0.16 S$ 0.15 S$ 0.15
Malaysia S$ 0.09 S$ 0.15 S$ 0.12 S$ 0.13
Hong Kong S$ 0.09 S$ 0.14 S$ 0.12 S$ 0.16
Japan S$ 0.10 S$ 0.22 S$ 0.20 S$ 0.20
Brunei S$ 0.15 S$ 0.38 S$ 0.37 S$ 0.35
Thailand S$ 0.26 S$ 0.41 S$ 0.39 S$ 0.38
Indonesia S$ 0.29 S$ 0.39 S$ 0.39 S$ 0.38
India S$ 0.43 S$ 0.59 S$ 0.55 S$ 0.55
Sri Lanka S$ 0.49 S$ 0.65 S$ 0.65 S$ 0.70
Vietnam S$ 0.82 S$ 0.95 S$ 0.95 S$ 0.95
* Note : Singapore outgoing call charges is not included.
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
The End