Communicare Wo W! Services (Personal)
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![Page 1: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/1.jpg)
Copyright 2005 Communicare Pte Ltd. All Rights
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WoW! Services
Presented by CommuniCare Pte Ltd
![Page 2: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/2.jpg)
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Agenda
WoW! Callback System Overseas Roaming with WoW! Rates Comparison
![Page 3: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/3.jpg)
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WoW! Callback System
WoW! Callback System WoW! Callback Calling Overseas From Singapore WoW! 1 Touch Call Back WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
![Page 4: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/4.jpg)
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WoW! Callback
1. John makes a call to WoW! Server
2. WoW! Server disconnects John after recognizing the Caller ID.3. WoW! Server calls John back.
6569023901
4. John enters Mary’s phone number.
5. WoW! Server calls Mary.6. WoW! Server connects John and Mary. CALL CONNECTED!
MarySingapore
JohnWoW! UserSingapore
John pays S$0.05 / minute Mary pays incoming call charge
WoW! Server
Internet
Call Connected
![Page 5: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/5.jpg)
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WoW! Callback System
WoW! Callback System WoW! Callback Calling Overseas From Singapore WoW! 1 Touch Call Back WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
![Page 6: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/6.jpg)
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Calling Overseas
Singapore Telco New York Telco
JohnWoW! UserSingapore
JaneNew York
WoW! Server
Johnpays nothing John
pays nothing
Jane payslocal incoming
charges
JohnPays S$0.07 / minute
(Singapore to New York Rate)
Internet
![Page 7: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/7.jpg)
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WoW! Callback System
WoW! Callback System WoW! Callback Calling Overseas From Singapore WoW! 1 Touch Call Back WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
![Page 8: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/8.jpg)
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WoW! 1 Touch
WoW! Server
Internet
1. John makes a call to WoW! Server
2. WoW! Server disconnects John.
3. WoW! Server calls John back.
5. WoW! Server calls Mary.
6. WoW! Server connects John and Mary. CALL CONNECTED!
MarySingapore
JohnWoW! UserSingapore
John pays S$0.05 / minute Mary pays incoming call charge
4. John does NOT need to enter Mary’s number
Call Connected
![Page 9: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/9.jpg)
Copyright 2005 Communicare Pte Ltd. All Rights
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WoW! Callback System
Phone to Phone Calling WoW! Callback System Calling Overseas From Singapore WoW! 1 Touch Call Back system WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
![Page 10: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/10.jpg)
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Internet
WoW! SMS Callback
AlfredSingapore
John pays S$0.05 / minute+ SMS Charge
JohnWoW! UserSingapore
Enter SMS:“Call +6593891389”
WoW! Server
Internet
Alfred pays incoming call charge
![Page 11: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/11.jpg)
Copyright 2005 Communicare Pte Ltd. All Rights
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WoW! Callback System
Phone to Phone Calling WoW! Callback System Calling Overseas From Singapore WoW! 1 Touch Call Back system WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
![Page 12: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/12.jpg)
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Internet
WoW! ConferenceAlfred
Singapore
John paysSMS Charge
JohnWoW! UserSingapore
Enter SMS:“Conf +6593891389
+6594840123+12129023820
+442091892314”
JaneNew York
MaryLondon
Johnpays S$0.05 / minute
Alfred pays localincoming charges
Johnpays S$0.07 / minute(New York charges)
Jane pays localincoming charges
Johnpays S$0.07 / minute
(London charges)
Mary pays localincoming charges
WoW! Server
InternetTotal Conference Call Charge =
SMS Charge +(S$0.05 + S$0.07 + S$0.07)/minute =
SMS Charge + S$0.19/minute
![Page 13: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/13.jpg)
Copyright 2005 Communicare Pte Ltd. All Rights
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WoW! Callback System
Phone to Phone Calling WoW! Callback System Calling Overseas From Singapore WoW! 1 Touch Call Back system WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
![Page 14: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/14.jpg)
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WoW! WebCall
JohnWoW! UserSingapore
WoW! Server
John paysS$0.05 / minute
Mary paysincoming Calls Charge
John paysIncoming Call
Charge
Internet
MarySingapore
John’s mobile phoneWoW! UserSingapore
Log into WoW! Accountand click on WebCallEnter “+6593891389”
![Page 15: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/15.jpg)
Copyright 2005 Communicare Pte Ltd. All Rights
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WoW! Callback System
Phone to Phone Calling WoW! Callback System Calling Overseas From Singapore WoW! 1 Touch Call Back system WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
![Page 16: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/16.jpg)
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Internet
WoW! Direct
AlfredSingapore
John pays S$0.05 / minute
JohnWoW! UserSingapore
Anything buthis own phone
Enter ID: 6512345678Enter PIN: “XXXXXX”
WoW! Server
Internet
Alfred pays incoming call charge
Unregistered Number,Server Promts for ID and PIN
![Page 17: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/17.jpg)
Copyright 2005 Communicare Pte Ltd. All Rights
Reserved.
WoW! Callback System
Phone to Phone Calling WoW! Callback System Calling Overseas From Singapore WoW! 1 Touch Call Back system WoW! SMS Callback WoW! Conference WoW! WebCall WoW! Direct WoW! Connect
![Page 18: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/18.jpg)
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WoW! Connect
JohnWoW! UserSingapore
WoW! Server
John paysS$0.05 / minute
Mary paysincoming Calls Charge
Alfred paysIncoming Call
Charge
Internet
MarySingapore
AlfredSingapore
Enter SMS:“Call +6597654321
+6591234567”
![Page 19: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/19.jpg)
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Agenda
WoW! Callback System Overseas Roaming with WoW! Rates comparison
![Page 20: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/20.jpg)
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Overseas Roaming With WoW!
Overseas Roaming With WoW! Receiving Calls While Overseas
Typical Scenario WoW! One
Making Calls While Overseas Typical Scenario WoW! Dedicated Number Other Methods
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Typical Roaming Scenario
Hong Kong Telco
JohnHong Kong
John paysHong Kong incoming
charges
Alfredpays nothing
Singapore Telco
AlfredSingapore
Johnpays nothing
Alfred payslocal outgoing charges
Calls John’sSingapore Telco number
John pays expensiveLocal IDD Rates
+ Surcharges + Tax
![Page 22: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/22.jpg)
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Overseas Roaming With WoW!
Overseas Roaming With WoW! Receiving Calls While Overseas
Typical Scenario WoW! One
Making Calls While Overseas Typical Scenario WoW! Dedicated Number Other Methods
![Page 23: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/23.jpg)
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WoW! One Solution
MarySingapore
WoW! Server
John paysChina Incoming Call Charges
Marypays nothing
John paysSingapore Outgoing Call Charge
Internet
John’sNumberin China
Mary paysOutgoing call Charge
John’s Singapore NumberWoW! User
in China
Singapore Telco
Call Forwarded to WoW! One Number
Call forwarded to John’s Number in Chinaat S$ 0.05 /minute
Assume John is a Starhub User.He pays S$1.32 / minute +
China Incoming call charges to take this call.If he uses WoW! Service,he saves S$1.27 / minute!
![Page 24: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/24.jpg)
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Overseas Roaming With WoW!
Overseas Roaming With WoW! Receiving Calls While Overseas
Typical Scenario WoW! One
Making Calls While Overseas Typical Scenario WoW! Dedicated Number Other Methods
![Page 25: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/25.jpg)
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Typical Roaming Scenario
Singapore Telco
AlfredSingapore
Alfred paysLocal Incoming
charges
China Telco
JohnChina
John paysChina Outgoing Charges
Calls Alfred’sSingapore Telco number
Johnpays expensive Overseas IDD Rates
+ surcharges + tax
![Page 26: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/26.jpg)
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Overseas Roaming With WoW!
Overseas Roaming With WoW! Receiving Calls While Overseas
Typical Scenario WoW! One
Making Calls While Overseas Typical Scenario WoW! Dedicated Number Other Methods
![Page 27: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/27.jpg)
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Internet
WoW! Dedicated Number
AlfredSingapore
John pays S$0.09 / minuteChina to Singapore Rate
JohnWoW! User
In China UsingChina Prepaid SIM Card
Enter “6569023901”
WoW! Server
Internet
Alfred pays incoming call charge
John calls his personalWoW! Dedicated Number,
Server prompts for number to call.
Assume John is a Starhub User.He pays S$0.68 / minute for this call.
If he uses WoW! Service,he saves S$0.59 / minute!
![Page 28: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/28.jpg)
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Overseas Roaming With WoW!
Overseas Roaming With WoW! Receiving Calls While Overseas
Typical Scenario WoW! One
Making Calls While Overseas Typical Scenario WoW! Dedicated Number Other Methods
![Page 29: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/29.jpg)
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Other Methods
WoW! SMS Callback
WoW! Web
WoW! Direct
WoW! Connect
![Page 30: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/30.jpg)
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Agenda
WoW! Callback System Overseas Roaming with WoW! Rates Comparison
![Page 31: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/31.jpg)
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Rates Comparison
Incoming calls from Singapore on Mobile While Overseas
Outgoing Calls to Singapore on Mobile While Overseas
International Calls from Mobile Out from Singapore
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Rates ComparisonIncoming Calls from Singapore on Mobile While Overseas
Popular Destination
WoW! One* Singtel** M1** Starhub**
U.S. S$ 0.03 S$ 0.69 S$ 0.39 S$ 0.37
China S$ 0.05 S$ 0.68 S$ 1.39 S$ 1.32
Malaysia S$ 0.12 S$ 0.55 S$ 0.70 S$ 0.33
Hong Kong S$ 0.03 S$ 0.57 S$ 0.70 S$ 0.66
Japan S$ 0.41 S$ 0.90 S$ 0.90 S$ 0.86
Brunei S$ 0.14 S$ 0.46 S$ 1.30 S$ 1.00
Thailand S$ 0.22 S$ 1.05 S$ 1.15 S$ 0.95
Indonesia S$ 0.36 S$ 0.47 S$ 1.20 S$ 1.02
India S$ 0.51 S$ 3.30 S$ 1.55 S$ 1.52
Sri Lanka S$ 0.41 S$ 0.70 S$ 1.75 S$ 1.24
Vietnam S$ 0.63 S$ 1.75 S$ 1.75 S$ 1.66
* Singapore outgoing call charges not included.
** Local operator incoming call charges not included and tax (where applicable) not included.
![Page 33: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/33.jpg)
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Rates Comparison
Incoming calls from Singapore on Mobile While Overseas
Outgoing Calls to Singapore on Mobile While Overseas
International Calls from Mobile Out from Singapore
![Page 34: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/34.jpg)
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Rates ComparisonOutgoing Calls to Singapore on Mobile While Overseas
Popular Destination
WoW! Callback
Singtel M1 Starhub
U.S. S$ 0.07 S$ 0.69 S$ 1.31 S$ 1.90
China S$ 0.09 S$ 0.68 S$ 0.68 S$ 0.68
Malaysia S$ 0.15 S$ 0.92 S$ 0.32 – 0.80 S$ 0.37 – S$0.91
Hong Kong S$ 0.07 S$ 0.57 S$ 0.57 S$ 0.57
Japan S$ 0.44 S$ 0.96 S$ 1.08 S$ 3.30
Brunei S$ 0.15 S$ 0.46 S$ 0.46 S$ 0.46
Thailand S$ 0.26 S$ 1.05 S$ 1.05 S$ 1.05
Indonesia S$ 0.60 S$ 0.90 S$ 0.90 S$ 0.90
India S$ 0.63 S$ 2.15 / 4.35 S$ 2.15 / 4.35 S$ 2.15 / 4.35
Sri Lanka S$ 0.44 S$ 0.70 / 1.24 S$ 0.70 / 1.24 S$ 0.70 / 1.24
Vietnam S$ 0.65 S$ 0.78 S$ 0.78 S$ 0.78
![Page 35: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/35.jpg)
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Rates Comparison
Incoming calls from Singapore on Mobile While Overseas
Outgoing Calls to Singapore on Mobile While Overseas
International Calls from Mobile Out from Singapore
![Page 36: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/36.jpg)
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Rates ComparisonInternational Calls from Mobile out from Singapore
Popular Destination
WoW! Callback
Sunpage 1521*
Media Ring 1551*
Zone 1511*
U.S. S$ 0.07 S$ 0.19 S$ 0.15 S$ 0.16
China S$ 0.09 S$ 0.16 S$ 0.15 S$ 0.15
Malaysia S$ 0.09 S$ 0.15 S$ 0.12 S$ 0.13
Hong Kong S$ 0.09 S$ 0.14 S$ 0.12 S$ 0.16
Japan S$ 0.10 S$ 0.22 S$ 0.20 S$ 0.20
Brunei S$ 0.15 S$ 0.38 S$ 0.37 S$ 0.35
Thailand S$ 0.26 S$ 0.41 S$ 0.39 S$ 0.38
Indonesia S$ 0.29 S$ 0.39 S$ 0.39 S$ 0.38
India S$ 0.43 S$ 0.59 S$ 0.55 S$ 0.55
Sri Lanka S$ 0.49 S$ 0.65 S$ 0.65 S$ 0.70
Vietnam S$ 0.82 S$ 0.95 S$ 0.95 S$ 0.95
* Note : Singapore outgoing call charges is not included.
![Page 37: Communicare Wo W! Services (Personal)](https://reader036.fdocuments.net/reader036/viewer/2022062512/5539edcb550346e93a8b4a37/html5/thumbnails/37.jpg)
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The End