Collective intelligence overview

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Lecture notes for Bloomer training.

Transcript of Collective intelligence overview

Using Bloomer to Understand Complex Situations

Jack Park

Latest: 20100521

© 2010 Jack Park; License: http://creativecommons.org/licenses/by/3.0/

Project: http://code.google.com/p/bloomer/

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Understand Sensemaking Patterns

Apply those patterns using the Bloomer platform

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"Never underestimate the power of a small group of committed people to change the world. In fact, it is the only thing that ever has."

Margaret Mead

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―Discovery consists of seeing what everybody has seen, and thinking what nobody has thought.‖

Albert Szent-Györgyi

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We are starting a conversation

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Do not trust a word I say here

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I must earn your trust

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It is not enough that I am here talking with you

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Trust among all of us must be earned

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Earning Trust

Collective Intelligence at work

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Trust grows with reputation

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Reputation grows through

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Authenticity

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Honesty

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Transparency

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Participation

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Let us begin that conversation

I shall start with a question, then offer a possible answer…

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What does sensemaking mean?

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Working together to discover ways to make senseout of complex situations—to research, discuss, and understand a situation

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Claim:Collective Intelligence is all about conversation

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What does conversation mean to you?

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Audience Conversation

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Debates may not rise above what the participants know; new understandings may not emerge

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Primary context: Climate Change

http://debatewise.org/debates/200-climate-change-is-the-end-of-the-world

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Thoughtful conversations bring new understandings to the participants – discoveries are possible

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http://www.climatecollaboratorium.org/web/guest/debates#debate=314;item=-1

Primary context: Climate Change

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Conversations that can be represented as collections of simple:

Questions

Answers or statements

Supporting (Pro) arguments

Opposing (Con) arguments

Can be organized in a Conversation Map

Dialogue Map

Argument Map

Issue Map

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What does the idea: sensemaking patternsmean to you?

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Audience Conversation

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Observing Situations and Events Asking Questions Preparing Answers

Collecting information Finding Tagging Annotating Connecting ideas

Presenting Answers Debating Answers

Supporting Opposing

Sharing Information and Conversations Federating in a library of shared resources

Image: Wikipedia

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We shall

Observe several people using sensemaking patterns

Some independent

Some collaborating

Witness the emergence of an important information resource that is new knowledge

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Joe is in Medical School studying to be a doctor

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Joe is preparing for a test on Bacterial Infections

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Joe performs a web search to find information on Bacterial Infection

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Joe selects a web page to study

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Joe discovers an important idea

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―Thus, if a bacterial infection occurs …, macrophages will produce reactive oxygen to counteract the infection…‖

Reactive oxygen also known as ―free

radicals‖

Important idea

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Joe records his discovery and adds tags to identify the new information

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Immune Response

Bacterial Infection

Macrophage

Free Radical

Reactive Oxygen

macrophages usefree radicals to

kill bacteria

Bookmark page with these tags

Annotate page with this idea

Use Collective Intelligence tools to record discoveries

Image: Wikipedia

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Joe’s big discovery

macrophages usefree radicals to

kill bacteria

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Sarah lives a healthy lifestyle

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Sarah read that free radicalscan cause cancer

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Sarah does a web search on free radicals

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Sarah selects a web page to study

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Sarah discovers an important idea

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―Antioxidants are molecules which can safely interact with free radicals and terminate the

chain reaction before vital molecules are damaged‖

Important idea

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Sarah records her discovery and adds tags to identify the new information

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Antioxidant

Free Radical

Bookmark page with these tags

antioxidantskill

free radicals

Annotate page with this idea

Use Collective Intelligence tools to record discoveries

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Sarah’s big discovery

antioxidantskill

free radicals

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Angel is a cancer patient with recurring bacterial infections

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Angel visits a collective intelligence portal to research bacterial infections

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Angel becomes curious about free radicals—a new concept to him

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Angel makes a discovery

antioxidantskill

free radicals

¡Ay, caramba! What’s this all

about?

macrophages usefree radicals to

kill bacteria

―Discovery consists of seeing what everybody has seen, and thinking what nobody has thought.‖

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Angel makes a decision

Sounds like I should not take any

more antioxidant pills!

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Angel shares his discovery

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antioxidantskill

free radicals

macrophages usefree radicals to

kill bacteria

Add a new Connection

between the two ideas

Use Collective Intelligence tools to record discoveries

Must Avoid

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Olivia is a Medical Doctor interested in immune system subjects

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Olivia discovers Angel’s new connection and has some thoughts…

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antioxidantskill

free radicals

macrophages usefree radicals to

kill bacteria

Need to restate this information

―Must Avoid‖ doesn’t really

convey a proper sense of reality

Must Avoid

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Olivia adds new information to the Collective Intelligence portal

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antioxidantskill

free radicals

Contraindicates

macrophages usefree radicals to

kill bacteria

Antioxidants

Because

Create a new set of representations by connecting the two core concepts and

explaining the connection

Olivia gets bonus points for justifying her assertion.

Use Collective Intelligence tools to record discoveries

Bacterial Infection

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Olivia’s contribution is contested: a conversation begins

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ContraindicatesBacterial Infection Antioxidants

Use Collective Intelligence tools to start conversations

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The conversation grows and new information is gained

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―Compromised host‖ as a new concept to be represented in

the knowledge base

Use Collective Intelligence tools to conduct conversations

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Olivia’s contribution is now improved with new information

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antioxidantskill

free radicals

Contraindicates

macrophages usefree radicals to

kill bacteria

Bacterial Infection Antioxidants

Because

Appropriate For

Compromised Host

Use Collective Intelligence tools to record discoveries

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Possibly life-saving new knowledge was co-constructed by people who don’t even know each other

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Imagine what can happen when people who share the same goals come together using the same patterns and tools