Collective intelligence overview

Using Bloomer to Understand Complex Situations

Jack Park

Latest: 20100521

© 2010 Jack Park; License: http://creativecommons.org/licenses/by/3.0/

Project: http://code.google.com/p/bloomer/


Understand Sensemaking Patterns

Apply those patterns using the Bloomer platform


"Never underestimate the power of a small group of committed people to change the world. In fact, it is the only thing that ever has."

Margaret Mead


―Discovery consists of seeing what everybody has seen, and thinking what nobody has thought.‖

Albert Szent-Györgyi


We are starting a conversation


Do not trust a word I say here


I must earn your trust


It is not enough that I am here talking with you


Trust among all of us must be earned


Earning Trust

Collective Intelligence at work


Trust grows with reputation


Reputation grows through


Authenticity


Honesty


Transparency


Participation


Let us begin that conversation

I shall start with a question, then offer a possible answer…


What does sensemaking mean?


Working together to discover ways to make senseout of complex situations—to research, discuss, and understand a situation


Claim:Collective Intelligence is all about conversation


What does conversation mean to you?


Audience Conversation


Debates may not rise above what the participants know; new understandings may not emerge


Primary context: Climate Change

http://debatewise.org/debates/200-climate-change-is-the-end-of-the-world


Thoughtful conversations bring new understandings to the participants – discoveries are possible


http://www.climatecollaboratorium.org/web/guest/debates#debate=314;item=-1

Primary context: Climate Change


Conversations that can be represented as collections of simple:

Questions

Answers or statements

Supporting (Pro) arguments

Opposing (Con) arguments

Can be organized in a Conversation Map

Dialogue Map

Argument Map

Issue Map


What does the idea: sensemaking patternsmean to you?


Audience Conversation


Observing Situations and Events Asking Questions Preparing Answers

Collecting information Finding Tagging Annotating Connecting ideas

Presenting Answers Debating Answers

Supporting Opposing

Sharing Information and Conversations Federating in a library of shared resources

Image: Wikipedia


We shall

Observe several people using sensemaking patterns

Some independent

Some collaborating

Witness the emergence of an important information resource that is new knowledge


Joe is in Medical School studying to be a doctor


Joe is preparing for a test on Bacterial Infections


Joe performs a web search to find information on Bacterial Infection


Joe selects a web page to study


Joe discovers an important idea


―Thus, if a bacterial infection occurs …, macrophages will produce reactive oxygen to counteract the infection…‖

Reactive oxygen also known as ―free

radicals‖

Important idea


Joe records his discovery and adds tags to identify the new information


Immune Response

Bacterial Infection

Macrophage

Free Radical

Reactive Oxygen

macrophages usefree radicals to

kill bacteria

Bookmark page with these tags

Annotate page with this idea

Use Collective Intelligence tools to record discoveries

Image: Wikipedia


Joe’s big discovery


kill bacteria


Sarah lives a healthy lifestyle


Sarah read that free radicalscan cause cancer


Sarah does a web search on free radicals


Sarah selects a web page to study


Sarah discovers an important idea


―Antioxidants are molecules which can safely interact with free radicals and terminate the

chain reaction before vital molecules are damaged‖

Important idea


Sarah records her discovery and adds tags to identify the new information


Antioxidant

Free Radical

Bookmark page with these tags

antioxidantskill

free radicals

Annotate page with this idea



Sarah’s big discovery

antioxidantskill

free radicals


Angel is a cancer patient with recurring bacterial infections


Angel visits a collective intelligence portal to research bacterial infections


Angel becomes curious about free radicals—a new concept to him


Angel makes a discovery

antioxidantskill

free radicals

¡Ay, caramba! What’s this all

about?


kill bacteria

―Discovery consists of seeing what everybody has seen, and thinking what nobody has thought.‖


Angel makes a decision

Sounds like I should not take any

more antioxidant pills!


Angel shares his discovery


antioxidantskill

free radicals


kill bacteria

Add a new Connection

between the two ideas


Must Avoid


Olivia is a Medical Doctor interested in immune system subjects


Olivia discovers Angel’s new connection and has some thoughts…


antioxidantskill

free radicals


kill bacteria

Need to restate this information

―Must Avoid‖ doesn’t really

convey a proper sense of reality

Must Avoid


Olivia adds new information to the Collective Intelligence portal


antioxidantskill

free radicals

Contraindicates


kill bacteria

Antioxidants

Because

Create a new set of representations by connecting the two core concepts and

explaining the connection

Olivia gets bonus points for justifying her assertion.


Bacterial Infection


Olivia’s contribution is contested: a conversation begins


ContraindicatesBacterial Infection Antioxidants

Use Collective Intelligence tools to start conversations


The conversation grows and new information is gained


―Compromised host‖ as a new concept to be represented in

the knowledge base

Use Collective Intelligence tools to conduct conversations


Olivia’s contribution is now improved with new information


antioxidantskill

free radicals

Contraindicates


kill bacteria

Bacterial Infection Antioxidants

Because

Appropriate For

Compromised Host



Possibly life-saving new knowledge was co-constructed by people who don’t even know each other


Imagine what can happen when people who share the same goals come together using the same patterns and tools

Collective intelligence overview

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