CATCHPOINT SYSTEMS Monitoring as a Service Platform

EXPECTATION

REALITY

AROUND THE CORNER!

Discover performance problems before customers are impacted.

POOR PERFORMANCE = CUSTOMER LOSS

After 2 seconds 40% of online shoppers will leave  

POOR PERFORMANCE = CUSTOMER LOSS

75% will never come back  

POOR PERFORMANCE = CUSTOMER LOSS

2% complain on social media

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HOW CAN WE ASSURE PERFORMANCE TODAY?

IT spends 46 Hours per Month on average in “War Room” Troubleshooting Sessions

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CHALLENGE TO THE PERFORMANCE PROBLEM

Hardware  

Database(s)  

Application  

Code  

Ads  

Widgets  

CDNs  

DNS  

Network  Datacenter   ISPs  

Internet Peering  

Browsers  

Public DNS  

End  User  Experience  

Social  

Clouds  Latency   Routers  

Load Balancers  

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WHAT WE NEED

Catch problems before customer impact

Optimize to be faster

Lower IT operation costs

1 2 3

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OUR APPROACH: 3 STEPS

Measure

Analyze Optimize

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HOW

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MEASURE

MEASURE

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MEASURE

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MEASURE

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ANALYZE

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ANALYZE

DNS  FAILURES  

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ANALYZE

PROBLEM  SOLVED  

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OPTIMIZE

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OPTIMIZE

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JUDGING THE JUDGES

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WHAT THEY ARE SAYING

“ Triages & troubleshoots in minutes ”

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WHAT THEY ARE SAYING

“ 99% of problems identified & solved before their customers are impacted ”

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WHAT THEY ARE SAYING

“ Identified major release problem in

90 seconds ”

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OUR EXECUTIVE TEAM

VP - DoubleClick – Google

10+ years in performance monitoring

Mehdi CEO

Chief Architect DoubleClick

Built our own No/SQL – In Memory DB

Scotte CTO

Lead Engineer for DoubleClick.

Veronica Chief Engineer

Product development lead for DoubleClick

Dritan CPO

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WHO CAN BENEFIT FROM CATCHPOINT

Stakeholders

More traction

Sales triggers

•  Ad Serving

•  Media

•  Healthcare

•  Travel

•  Virtualization

•  New providers

•  New application roll-outs

•  Geo-targeted campaigns

•  New business expansion

C-level, IT Operations, Application Owners, Line of Business,

Marketing, Web Development, User Experience teams, Architects…

•  eCommerce

•  Technology

•  Cloud migration

•  Datacenter consolidation

•  New technology

•  Mobile

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BUSINESS MODEL

•  Subscription model

•  Virtual currency: Points

•  Points spent towards usage

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THANK YOU

Mehdi Daoudi, CEO mehdi@Catchpoint.com

@catchpoint

@mdaoudi

Check our blog about Performance & Monitoring: http://blog.catchpoint.com