Building trust for cloud customers –

the value of CIF certification

David Terrar | D2C | techUK | EuroCloud | Cloud Industry Forum

@DT on TwitterBizTwoZero.com, www.d2c.org.uk, theagileelephant.com

20042005 2006

2007 2010 20102011

2007

2010

Gartner Magic Quadrant for Cloud Infrastructure as a Service

What next?

• Internet of Things•3D printing•Nanotechnology•Rate of change is getting faster•What will happen in the next 5 years?

Trust

A trusted voice for industry

CIF

CoP

Members

PASC & Lobbying

Technical StandardsISO SC38

Alliances

Outreach

TPAC

Transparency

Capability

Accountability

8-Step Self Certification Process

1.Recogniz

e Need

• An organization must see a need for Certification against

the Code.

2. Determine Requirement

s

• Download all information related to Self-Certification process from CIF website

• Review in detail.

www.cloudindustryforum.org

Self-Certification Process (cont…)

3. Register

• Register online• Pay appropriate fee

• Accept T&C’s

4. Prepare

• Establish a formal project to perform the self-

assessment (strongly recommended)

5.Assess

• Conduct an Assessment of compliance with Code requirements.

6. Improve

• Improve / Correct non-conformances noted in the Assessment step.

7. Declare

• Complete Application and required declarations which

• Submit via the online system.

a. Validate

• APMG validate the Self-Certification Application, returning feedback if non-

conformances are identified.

b. Authorize

•If successful, APMG will formally recognize the Self-Certification and issue

a certificate•The organization will be listed on the

CIF website.

8.Publish

• The organization displays the Code Certification Mark on its website, together with hyperlinks to

the CIF website.

CONFIDENCE

QUALITY

TRUST

How does CoP Self-Certification work?

Recognize Need

Determine Requirements

Register

Prepare

Assess

Improve

Declare

Validate

Authorize

Publish

• Self-Certification is Annual so requires repeat activity

BUT

• is a valuable Continual Improvement Tool

CoP Self-Certification

CYCLE

“As one of CIF’s founding members, and having been involved with the initial consultation process for the Code of Practice itself, it’s something that we have been fully committed to from day one. From a business point of view, achieving certification is a case of us practicing what we preach. You can’t go out in the marketplace and encourage best practice, if you’re not adhering to industry standards yourself,”

Piers Linney, co-CEO of Outsourcery.

“Most importantly, in the highly competitive and regulated market we work in, we now have a clear market differentiator that makes us stand out from the competition,”

“I have no hesitation in recommending the Code of Practice and the certification process to other organisations looking to gain competitive advantage,”

Francis Kiernan, Managing Director, NexusAB Ltd

“The big benefit for us is that our customers can see very quickly that we are a trustworthy cloud service provider. By becoming certified to the Code of Practice, end users can see straight away that we have been judged by an external body to have good business practices in place, solid contracts, honest online sales literature and that we meet CoP requirements for transparency.”

Peter Groucutt, Managing Director at Databarracks

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References and photo sources• http://en.wikipedia.org/wiki/File:IBM_card_punch_029.JPG• http://

en.wikipedia.org/wiki/File:Blue-punch-card-front-horiz.png• http://en.wikipedia.org/wiki/File:IPhone_2G_PSD_Mock.png• http://en.wikipedia.org/wiki/File:IPad_1_PSD_Mockup.png • http://

www.gartner.com/technology/reprints.do?id=1-1IMDMZ5&ct=130819&st=sb

• http://en.wikipedia.org/wiki/File:Transistor_Count_and_Moore%27s_Law_-_2011.svg

• http://www.abramsbooks.com/uploadedImages/Books/9780810996892.jpg

Contact details

David TerrarD2C | techUK | EuroCloud | Cloud Industry Forum

p: +44 (0)1727 866309 m: +44 (0)7715 159423

e: dt@d2c.org.uk or david@theagileelephant.com w: www.d2c.org.uk or theagileelephant.com skype: david_terrartwitter: http://twittter.com/DT @DT linkedin: http://www.linkedin.com/in/davidterrar blog: http://biztwozero.com