Building trust for cloud customers - the value of cif certification
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Building trust for cloud customers – the value of CIF certification David Terrar | D2C | techUK | EuroCloud | Cloud Industry Forum @DT on Twitter BizTwoZero.com, www.d2c.org.uk, theagileelephant.com
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My presentation on behalf of the Cloud Industry Forum at Cloud Expo Europe 2014 - setting the scene on why service providers need CIF certification, and how it helps buyers pick and choose between a good provider and a bad provider. The intro explains that we are at the most exciting but disruptive time in IT for over 50 years with the shift to cloud, social and mobile happening simultaneously - we've never had 3 shifts at once before!
Transcript of Building trust for cloud customers - the value of cif certification
Building trust for cloud customers –
the value of CIF certification
David Terrar | D2C | techUK | EuroCloud | Cloud Industry Forum
@DT on TwitterBizTwoZero.com, www.d2c.org.uk, theagileelephant.com
20042005 2006
2007 2010 20102011
2007
2010
Gartner Magic Quadrant for Cloud Infrastructure as a Service
What next?
• Internet of Things•3D printing•Nanotechnology•Rate of change is getting faster•What will happen in the next 5 years?
Trust
A trusted voice for industry
CIF
CoP
Members
PASC & Lobbying
Technical StandardsISO SC38
Alliances
Outreach
TPAC
Transparency
Capability
Accountability
8-Step Self Certification Process
1.Recogniz
e Need
• An organization must see a need for Certification against
the Code.
2. Determine Requirement
s
• Download all information related to Self-Certification process from CIF website
• Review in detail.
www.cloudindustryforum.org
Self-Certification Process (cont…)
3. Register
• Register online• Pay appropriate fee
• Accept T&C’s
4. Prepare
• Establish a formal project to perform the self-
assessment (strongly recommended)
5.Assess
• Conduct an Assessment of compliance with Code requirements.
6. Improve
• Improve / Correct non-conformances noted in the Assessment step.
7. Declare
• Complete Application and required declarations which
• Submit via the online system.
a. Validate
• APMG validate the Self-Certification Application, returning feedback if non-
conformances are identified.
b. Authorize
•If successful, APMG will formally recognize the Self-Certification and issue
a certificate•The organization will be listed on the
CIF website.
8.Publish
• The organization displays the Code Certification Mark on its website, together with hyperlinks to
the CIF website.
CONFIDENCE
QUALITY
TRUST
How does CoP Self-Certification work?
Recognize Need
Determine Requirements
Register
Prepare
Assess
Improve
Declare
Validate
Authorize
Publish
• Self-Certification is Annual so requires repeat activity
BUT
• is a valuable Continual Improvement Tool
CoP Self-Certification
CYCLE
“As one of CIF’s founding members, and having been involved with the initial consultation process for the Code of Practice itself, it’s something that we have been fully committed to from day one. From a business point of view, achieving certification is a case of us practicing what we preach. You can’t go out in the marketplace and encourage best practice, if you’re not adhering to industry standards yourself,”
Piers Linney, co-CEO of Outsourcery.
“Most importantly, in the highly competitive and regulated market we work in, we now have a clear market differentiator that makes us stand out from the competition,”
“I have no hesitation in recommending the Code of Practice and the certification process to other organisations looking to gain competitive advantage,”
Francis Kiernan, Managing Director, NexusAB Ltd
“The big benefit for us is that our customers can see very quickly that we are a trustworthy cloud service provider. By becoming certified to the Code of Practice, end users can see straight away that we have been judged by an external body to have good business practices in place, solid contracts, honest online sales literature and that we meet CoP requirements for transparency.”
Peter Groucutt, Managing Director at Databarracks
cloudindustryforum.org
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A Global Reality: Governmental Access to Data in the Cloud
Cloud: Software Value Management and the Cloud
Cloud: Adoption and trends for 2013
An introduction and guide to buying Cloud Services
USA Cloud: Adoption and Trends 2012
Cloud: A Buyers Guide to Cloud Services
Cloud: Definitions, Deployment Considerations and Diversity
Cloud: Adoption and trends for 2012
Cloud: Contracting Cloud Services, a Guide to Best Practice
Cloud: The Impact upon the IT Supply Chain
Cloud: Adoption and Trends 2011
References and photo sources• http://en.wikipedia.org/wiki/File:IBM_card_punch_029.JPG• http://
en.wikipedia.org/wiki/File:Blue-punch-card-front-horiz.png• http://en.wikipedia.org/wiki/File:IPhone_2G_PSD_Mock.png• http://en.wikipedia.org/wiki/File:IPad_1_PSD_Mockup.png • http://
www.gartner.com/technology/reprints.do?id=1-1IMDMZ5&ct=130819&st=sb
• http://en.wikipedia.org/wiki/File:Transistor_Count_and_Moore%27s_Law_-_2011.svg
• http://www.abramsbooks.com/uploadedImages/Books/9780810996892.jpg
Contact details
David TerrarD2C | techUK | EuroCloud | Cloud Industry Forum
p: +44 (0)1727 866309 m: +44 (0)7715 159423
e: [email protected] or [email protected] w: www.d2c.org.uk or theagileelephant.com skype: david_terrartwitter: http://twittter.com/DT @DT linkedin: http://www.linkedin.com/in/davidterrar blog: http://biztwozero.com
