Build ThingsThat Matter

(And People Want)

Alex Yule@Yuletide

USF 10/22/13

Who?

Co-Founder & COO

Middlebury (VT) - Geography

Esri Mapping Center

Code for America

Geographies of the Holocaust

Esri PollMap

The fellowship

JanCrash course in gov’t

FebDiscovery research

Mar-NovBuild, test, iterateRedeploy

CfA, Philly

(Mayor)

40-80% of Philadelphians have

no broadband

9% of Americans have attended a planning meeting

“[Our planners] aregetting eaten alive”

Consultant, New Orleans

“Residents in our community feel locked out

of planning discussions”Allston-Brighton CDC, Boston

“More than just the 20 or so people who show

up at meetings”Vacant Properties Lead,

City of Louisville KY

Cities and citizens aren’t connecting... but they want to.

“I have things to say.”

“I love the idea that I can easily respond and have

my voice heard”

To get me and others more involved in the

public process!”

SMS meets citizens where they are, across access + attention.

9% have attended

a meeting

91%+have SMS20-60% home internet46% smartphonestexts are read within 4 secs

Civic Life in America: Key Findings. Corporation for National & Community Service, September 2011. http://civic.serve.gov/assets/resources/CHAFactSheet.pdfDigital Differences. Pew Internet & American Life Project, April 2012. http://pewinternet.org/Reports/2012/Digital-differences/

CITIZEN FEEDBACK FOR THE DIGITAL AGE

How Textizen Works

Activate

1Engage Sustain

2 3

Would you use rail transit to get to downtown Tampa?

Text YES or NO to (208) 994-3051

TRY ON YOUR PHONE

See results: http://textizen.com/polls/12

Meet People Where They Are

SUSTAINFollow-up Messages & Surveys

Thanks for your previous input on SEPTA schedules. Are you riding any of the new routes? Reply YES or NO

Yes

Which route number(s)?

47 and 10X

Thanks! Remember to join us at our next public meeting Thurs June 2, Good Karma Coffee Shop at 7pm.

Philadelphia

Nashville

Salt Lake City

San Diego

Monrovia

City planning · General visioning · TransportationVacant lot ideation · Business corridors · Kid friendliness

Live council meetings · Parks usage · School districts Customer feedback · Park improvements · Visitor surveys

Flint

Central ARDenton TX

Chicago

Mansfield CT

Tampa

Alex Yule

alex@textizen.com

@yuletide

textizen.com

@textizen

Me:

Thanks!

Questions?