Build THings That Matter (And People Want) - USF Research That Keynote
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Build Things That Matter (And People Want) Alex Yule @Yuletide USF 10/22/13
description
How do we create structures that allow for innovation in organizations, even large ones like government bureaucracy? In this presentation I share some insights from my career, from the liberal arts to running a civic startup in SF.
Transcript of Build THings That Matter (And People Want) - USF Research That Keynote
Build ThingsThat Matter
(And People Want)
Alex Yule@Yuletide
USF 10/22/13
Who?
Co-Founder & COO
Middlebury (VT) - Geography
Esri Mapping Center
Code for America
Geographies of the Holocaust
Esri PollMap
The fellowship
JanCrash course in gov’t
FebDiscovery research
Mar-NovBuild, test, iterateRedeploy
CfA, Philly
(Mayor)
40-80% of Philadelphians have
no broadband
9% of Americans have attended a planning meeting
“[Our planners] aregetting eaten alive”
Consultant, New Orleans
“Residents in our community feel locked out
of planning discussions”Allston-Brighton CDC, Boston
“More than just the 20 or so people who show
up at meetings”Vacant Properties Lead,
City of Louisville KY
Cities and citizens aren’t connecting... but they want to.
“I have things to say.”
“I love the idea that I can easily respond and have
my voice heard”
To get me and others more involved in the
public process!”
SMS meets citizens where they are, across access + attention.
9% have attended
a meeting
91%+have SMS20-60% home internet46% smartphonestexts are read within 4 secs
Civic Life in America: Key Findings. Corporation for National & Community Service, September 2011. http://civic.serve.gov/assets/resources/CHAFactSheet.pdfDigital Differences. Pew Internet & American Life Project, April 2012. http://pewinternet.org/Reports/2012/Digital-differences/
CITIZEN FEEDBACK FOR THE DIGITAL AGE
How Textizen Works
Activate
1Engage Sustain
2 3
Would you use rail transit to get to downtown Tampa?
Text YES or NO to (208) 994-3051
TRY ON YOUR PHONE
See results: http://textizen.com/polls/12
Meet People Where They Are
SUSTAINFollow-up Messages & Surveys
Thanks for your previous input on SEPTA schedules. Are you riding any of the new routes? Reply YES or NO
Yes
Which route number(s)?
47 and 10X
Thanks! Remember to join us at our next public meeting Thurs June 2, Good Karma Coffee Shop at 7pm.
Philadelphia
Nashville
Salt Lake City
San Diego
Monrovia
City planning · General visioning · TransportationVacant lot ideation · Business corridors · Kid friendliness
Live council meetings · Parks usage · School districts Customer feedback · Park improvements · Visitor surveys
Flint
Central ARDenton TX
Chicago
Mansfield CT
Tampa
Alex Yule
@yuletide
textizen.com
@textizen
Me:
Thanks!
Questions?
