Post on 19-Dec-2015
© Infosys Technologies Limited 2005 - 06
Systems Integration PracticeSystems Integration Practice
Muralikrishna K.Vice President – Systems Integration
August 12, 2005 © Infosys Technologies Limited 2005 - 06
Safe HarborSafe Harbor
Certain statements made in this Analyst Meet concerning our future growth prospects are forward-looking statements, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2005 and quarterly report on Form 6-K for the quarter ended June 30, 2005. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company's filings with the Securities and Exchange Commission and our reports to shareholders. The company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the company.
Slide 2
August 12, 2005 © Infosys Technologies Limited 2005 - 06
SI – The strategic hedge against the continuous pressure on delivering value in the industrySI – The strategic hedge against the continuous pressure on delivering value in the industry
Derive higher-value
from offering
Productized Solutions
Create higher-value
beach-head in high-
value technical
consulting
Expand footprint by
expanding end-to-end
services and
innovative pricing
models
August 12, 2005 © Infosys Technologies Limited 2005 - 06
Systems Integration group at Infosys
3,219 3,160
3,980
5,148
5,799
8,294
10,837
11,594
10,067
146164
215
256
339
524
653
131
615
0
2000
4000
6000
8000
10000
12000
14000
Q1 04 Q2 04 Q3 04 Q4 04 Q1 05 Q2 05 Q3 05 Q4 05 Q1 06
0
100
200
300
400
500
600
700
Revenues (TUSD) Qrtr end Manpower
Parameters Achievement
LTM June 05 revenues $ 40.76 m
Employees 650
Delivery Locations Bangalore, Hyderabad,
Chennai and Pune
Onsite – Offshore Mix 45 : 55
2 year CAGR 241%
Resources
• SI Enablement Program defined for skill development & professional growth
• More than 33% staff with 7+ years of experience
• More than 60% staff with professional certification
Customers
• Solutions & single-window approach increased client mind-share
• Solution approach gives an opportunity to experience the project ahead.
Resulting…
• New client acquisition - 8 new accounts added thru SI services/solutions in FY06 Q1
• Significant follow-on revenue opportunities for Custom development, migrations & managed services
August 12, 2005 © Infosys Technologies Limited 2005 - 06
Our service offeringsOur service offerings
Service Offering
IT Strategy
Enterprise Architecture Advisory
Application Portfolio Simplification
Legacy Modernization
Performance Engineering
Infrastructure & Security Consulting
Catalytic IT
Data warehouse / Business Intelligence
Solution Stacks
Enterprise Identity Management (IDM)
Enterprise Information Portal
Enterprise Mobility
Accelerate Deployment & Migration
Infrastructure Operational Efficiency (IOE)
Enterprise Content Management (ECM)
Business Continuity Planning & Disaster recovery
August 12, 2005 © Infosys Technologies Limited 2005 - 06
Differentiators...Differentiators...
Customizable Solutions Solution tailored for specific client need
Highly scalable and repeatable solution
Leveraging technology center of excellence
Automation Delivery leverages in-house built proprietary tool sets integrated with
third party tools
End-to-end solution capability
Robust Framework & Processes Proven processes and frameworks to optimize the program lifecycle
Leverages industry frameworks like Microsoft Solutions Framework (MSF) and The Open
Group Architecture Framework (TOGAF)
Solution specific training / certification
Go-to-market alliances
Brings unique combination of platform expertise and Infosys multi-platform
& execution skills
Effectively engage with partners to increase opportunity conversion ratio
Strategic Partnerships
Global Deployment CenterScalability to serve any geography
Leverage various time zones to deploy remotely and achieve higher
productivity, efficiency and advantage
August 12, 2005 © Infosys Technologies Limited 2005 - 06
Challenges and StrategiesChallenges and Strategies
Challenges
Continuously positioning solution-specific expertise
Competing with product vendor professional services group
Rapid subsuming of solution features into future product versions
Narrow window of opportunity for solution innovation results in commoditization
Competition from local service vendors & large product vendors
Strategies
Solutions approach, and continue to evolve with emerging trends
Innovative pricing models, e.g. unit level pricing model
Field level relationship with alliance account teams
Investing in organic growth with solution specific certification
Our Radar is turned on…
ChallengersChallengersChallengersChallengers
Current BestCurrent BestBusinessBusinessModelModel
Current BestCurrent BestBusinessBusinessModelModel
August 12, 2005 © Infosys Technologies Limited 2005 - 06
Case Study 1: Technology Refresh (Accelerate)Case Study 1: Technology Refresh (Accelerate)
Client Background
The client is a leading bank and financial services provider in North America serving consumer, small businesses, corporate and institutional markets. The client had banking centers across the nation and was the main customer-facing channel for banking transactions.
Business Drivers
OS/2 no more supported by IBM
Standardized Operating environment across 5770+ Banking centers
Hardware standardization
Stable environments for customer facing channels
Efficient Collaboration channels
Refresh Program Statistics :
Infosys successfully migrated…Banking centers – 4100 sites (1700 more sites planned)
Servers – 4200 servers (1800 more servers to be migrated)
Workstations – 42750 (16500 more workstations to be migrated)
Peripherals: 23750 (network printers, Check readers, Validators)
Technology
Platforms : Windows 2000, Windows XP
Tools: Visual C++, Visual Basic, PERL, VB Script
Customized utilities: Deployment Dashboard, Issue Tracker
Automated Server Setup
August 12, 2005 © Infosys Technologies Limited 2005 - 06
Case Study 2 : Enterprise wide Portal & Identity Management implementation - Large Utility companyCase Study 2 : Enterprise wide Portal & Identity Management implementation - Large Utility company
2003 2004 2005
Val
ue
/ C
apab
ilit
yL
ow
Hig
h
Progression is not linear as initiatives are in parallel
2006
ARCH - Base Common Portal Architecture Framework
- Portal, Identity Management, EAI, Mobility
Establish Governance
Enhanced and Integrated B2C portals
Common B2B Portal
ARCH - Adv Common Portal Arch Framework
- BI Tools, Collaboration & KM Tools, Portal Analytics, Delegated Admin…
Advanced Process Automation, Integration, and Services
B2E Improvement – New Employee Portal
End to End SI Services• Program Management• Architecture• User experience design• Implementation• Capacity planning• Governance and
Process models for Portals / IdM
• OCM
End to End SI Services• Program Management• Architecture• User experience design• Implementation• Capacity planning• Governance and
Process models for Portals / IdM
• OCM
Total size till date- $ 4.5 M - Peak team size of 35- 1 year and 8 months
Total size till date- $ 4.5 M - Peak team size of 35- 1 year and 8 months
Base Architecture and B2E Functionality