Post on 15-Sep-2014
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@juntajoe
8 EssentialContent Marketing
Initiatives You Shouldn’t Be Without
Joe Pulizzi (@juntajoe)Founder, Content Marketing Institute andContent Marketing World
Co-Author, Get Content Get Customers and Managing Content Marketing
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TODAY’S AGENDA• Move Fast – 100+ Slides!• Brief History of Content Marketing• The Latest Research• The Biggest Content Marketing Questions
with Answers and Cases for Each• Q&A
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What happens when you start telling a story?
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Why is this SO important?
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Search Engine Optimization
LeadGeneration
Social Media
STORYTELLINGSTORYTELLINGSTORYTELLINGSTORYTELLING
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Example of trying…
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I see the future and it is
____________
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Red Bull – The Media Co.
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Underwritten by
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54%Increasing
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Why Are We Here?Just 36% believe their
content marketing is effective
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Our Biggest Content Marketing Challenge
•Producing Enough Content•Producing the Kind of Content
that Engages
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+
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“We are trying to figure out how our marketing can be
more useful.”
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THE PROBLEM WITH
WHAT?
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WHY?
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Why?
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Search Engine Optimization
LeadGeneration
Social Media
YOUR UNIQUE STORY(authority to publish)
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BusinessPurpose
HigherPurpose
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HIGHERPURPOSEHIGHER
PURPOSE
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“How do we find and create engaging
content? Right now, we don’t have any.”
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“How do we measure the success of our
content?”
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Keys to ROI
1.Know Why You Are Making
Content
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Are You Measuring the Right Things?
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Content Helps Achieve Business Objectives, Not Content Objectives
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Courtesy Jay Baer
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The Goal is to be Good at Business, Because of
Content.
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The Goal Isn’t to be Good at Content.
Courtesy Jay Baer
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Keys to ROI
1.Know Why You Are Making
Content
2.Buyer’s Journey
3.Select the Right Metrics
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4 Categories of Content Metrics
Courtesy Jay Baer
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Consumption Metrics
Question answered: “How many people viewed, downloaded, listened to this piece of content”
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• Do people consuming that content engage in other, more desirable behaviors on the site?
• Do they do so at a ratio different from site visitors overall?
• Do people consuming that content return to the site?
• Do they do so at a ratio different from site visitors overall?
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Key Questions
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On Customer Retention
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“How do we get more content out of each
story idea?”
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The Kelly Situation:
Product: Complex workforce solutions
Target: Largest 5,000 companies globally
Deal Size: $50m - $2bn
Key Buyer Titles: HR, Procurement, Operations, C-Suite
Avg Time to Close: 12-24 months
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“Too many silos…we have content all over
the place. Very political.”
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The Content Marketing TeamTypical roles within your existing team…
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Social MediaPublic Relations
MarketingEmailMobileSearch
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Example….
Todd WheatlandVP of Thought LeadershipKelly Services
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Example…
Rob YoegelContent Marketing DirectorMonetate
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“How do we get our employees to start creating content?”
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AWARENESS
SEO
NURTURING
LEAD NURTURING
PUBLIC RELATIONS
CRM / SOCIAL
LOYALTY PROGRAM
CUSTOMER EVENTS
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AWARENESS
SEO
NURTURING
LEAD NURTURING
PUBLIC RELATIONS
CRM / SOCIAL
LOYALTY PROGRAM
CUSTOMER EVENTS
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AWARENESS
SEO
NURTURING
LEAD NURTURING
PUBLIC RELATIONS
CRM / SOCIAL
LOYALTY PROGRAM
CUSTOMER EVENTS
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AWARENESS
SEO
NURTURING
LEAD NURTURING
PUBLIC RELATIONS
CRM / SOCIAL
LOYALTY PROGRAM
CUSTOMER EVENTS
@juntajoe
AWARENESS
SEO
NURTURING
LEAD NURTURING
PUBLIC RELATIONS
CRM / SOCIAL
LOYALTY PROGRAM
CUSTOMER EVENTS
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AWARENESS
SEO
NURTURING
LEAD NURTURING
PUBLIC RELATIONS
CRM / SOCIAL
LOYALTY PROGRAM
CUSTOMER EVENTS
@juntajoe
AWARENESS
SEO
NURTURING
LEAD NURTURING
PUBLIC RELATIONS
CRM / SOCIAL
LOYALTY PROGRAM
CUSTOMER EVENTS
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“We need to be producing more
content. More, more, more.”
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LEADINGINFORMATION
PROVIDERFOR YOUR
NICHE
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Deliver content at all the right stages of the buying processto attract and retain customers.
Deliver content at all the right stages of the buying processto attract and retain customers.
Subscribers continually show positive behaviors throughout the year - purchase, sharing, attending
web events, subscribing, etc.
Subscribers continually show positive behaviors throughout the year - purchase, sharing, attending
web events, subscribing, etc.
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SUBSCRIBERSUBSCRIBER
Paid EventsPaid Content
Consulting
Site & EventSponsors Email Webinars Magazine
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A Rising Tide Lifts All Ships
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Define Your Hit List of Influencers
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• Last five years – over 300 different guest posts, interviews or webinars
• Last five years – over 300 different guest posts, interviews or webinars
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The latest full-length books on the discipline of content marketing.
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Paid EventsPaid Content
Consulting
Site & EventSponsors Email Webinars Magazine
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Get Uncomfortable:
If you don’t feel like you are going to run off the road, you are not driving fast enough.
Get Uncomfortable:
If you don’t feel like you are going to run off the road, you are not driving fast enough.
http://taylordowns.com
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November 15, 2012 New York, NY
November 7-8, 2012 Cleveland, OH
4-5-6 March, 2013Sydney, Australia
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Joe Pulizzijoe@contentinstitute.com • @juntajoe on Twitter
Week of Sept. 9, 2013 CLEVELAND, OH