2012 Faculty Satisfaction Survey

Overview and Results

Faculty Satisfaction Survey—Fast Facts

• Survey administered periodically; since 2006, every two years (October-November)– Current survey developed internally (in

2006); no external benchmarks• Office of Faculty Affairs and UMHS

Quality Improvement work together to design, maintain, administer survey, and to analyze, compile, and report results.

Survey Administration• Data collection online using

Qualtrics survey platform• Survey is anonymous• Within survey, faculty self-classify

themselves by their:– Clinical Department (and division for

larger departments)– Current Status– ACU, if clinical– Other Demographics

General Survey Design

• Survey is “modular” in design:– Some common questions for all faculty– Some exclusive questions limited to

clinical and research activities, based on faculty self-identification

General Survey Topics Rated

• Leadership (Dean’s Office, Department Chairs, Division Chiefs, Administrators)

• Colleagues (respect and support)• Satisfaction with clinical practice (modular)• Satisfaction with research-related activities

(modular)• Teaching, organizational service experiences• Mentorship, career management, work-life

balance• Awareness of salary/benefits competitiveness• Overall job satisfaction, self-reported measures

of likelihood of retention

Overview of Results2006 2008 2010 2012

Total Responses

N=1471

N=1231

N=1313 N=1169

Overall Job Satisfaction (0-100 Scale)

71.1 74.0 72.7 68.3*

Satisfaction with Quality of Patient Care [Faculty Are] Able to Provide

77.8 78.2 80.1 75.5*

Satisfaction with Quality of Research

72.1 69.2 71.6 69.7* Significant Decline

Overview of Results2006 2008 2010 2012

Total Responses

N=1471

N=1231 N=1313 N=1169

If Had to Do it All Over, Would Choose to Work at UMHS Again

NA 77.5 77.3 75.0*

Likelihood of Looking For Another Appt Outside UMHS

NA 66.2 64.9 62.1

* Significant Decline

Significant Changes: 2010 to 2012

Question GroupNumber of

Survey items with Significant

DeclineUnchanged

Number of Survey Items

With Significant Improvements

Satisfaction 2 1

Leadership 2 9Colleagues/Collaboration

1 1

Patient Care/Clinical

1 6

Research 3 4Teaching/Org Service

1 4 1

Mentor/Career/ Work-Life

1 10 1

Faculty Involved with Clinical Activities

Wave Percent2006 71.2%

2008 74.2%

2010 73.0%

2012 75.6%

Measures Related to Clinical Practice Show Improvement

2006 2008 2010 2012

[n=1471][n=123

1][n=131

3][n=11

69]Q15 Clerical support in the clinic 60.6 66.5 70.5 68.0 Q16 Nursing support in clinical activities 65.6 70.0 72.5 70.1 Q17 Support provided by medical assistants 67.8 71.6 73.6 72.3

Q18 Timeliness of diagnostic tests and procedures 62.3 69.0 75.6 74.0

Q19 Timeliness of the transcriptions 79.7 82.8 83.9 83.0 Q20 Patient scheduling in clinic 55.6 62.0 67.2 61.8* Q21 Leadership of the ACU’s medical director N/A  N/A 71.9 69.4 * Significant Decline

Faculty Involved with Research Activities

Research Are you involved in research-related activities?

Wave

Yes, and I spend a

majority of my time on research

Yes, but research does

not take a majority of my

time

No, I am not involved in any

research-related

activities2006 41.3% 40.7% 18.0%2008 39.8% 42.9% 17.3%2010 41.7% 43.7% 14.6%2012 36.3% 47.2% 16.5%

Measures Related to Research Show Improvement

  2006 2008 2010 2012  [n=1471

][n=123

1][n=13

13][n=116

9]  Q23 Administrative support for managing grants 65.3 66.3 70.0 71.1  Q24 Guidance with writing grants 54.6 54.8 58.5 60.3  Q25 Timeliness of IRB/E-Research review 45.8 50.8 51.7 56.8*

 Q26 Amount of research laboratory space available to you 60.7 63.7 64.6 70.2*  Q27 Relevance of available biomedical research cores to your research

69.2 67.2 68.1 71.9*  

Q28 UCUCA reviews of applications for the use of animals 60.4 53.6 61.3 64.7  Q29 ULAM’s care for your animals, considering your scientific objectives 67.9 70.1 71.8 76.2*  

* Significant Increase

Communication Preferences: In the Last 30 Days, Did You Read:

Informal conversations with other faculty 68%Health System headlines 57%Asking questions at meetings (e.g., department meetings, faculty meetings, etc.) 46%Private communication with chair or division leader 38%The Dean’s Quarterly Update (sent to all faculty via email toward the end of each quarter) 31%Reading the Medical School’s webpage 27%

Other 5%

Questions that Best Predict Overall Satisfaction (Based on

Data)• My department chair addresses faculty

concerns• I am satisfied with how I am being

mentored• My department chair sets reasonable

expectations• My department chair advocates for my

career growth• My department chair provides

appropriate leadership

Factors Influencing Overall Job Satisfaction

• Existence of Mentor (formally or informally):– 71.5% of valid responses were “yes”

• Overall job satisfaction: 73.9– 28.5% of valid responses were “no”

• Overall job satisfaction: 58.2– Difference: 15.7 points; a statistically

significant difference– (126 respondents did not answer the

question)

  Frequency

Percent of those who answered

1 Instructional track only 395 38.5%

2 Clinical track only 431 42.0%

3 Research track only 138 13.4%

4 Instructional and Research tracks 13 1.3%

5 Other (Lecturer/Clinical Lecturer) 50 4.9%

Total Responses to this Q 1027 100.0%

(142 respondents did not answer this question)

 

Distribution of Faculty by Track (Self-Reported)

Differences Between Tracks

• Overall Job Satisfaction (clinical track lower)

• Career Management and Mentorship (instructional track higher, research track lower

• Colleagues and Collaboration (instructional track higher, clinical and research tracks lower)

Differences Between Tracks (Cont.)

• Compensation (Instructional track higher than research track, which is higher than clinical track)

• Future Intentions (instructional and clinical tracks higher than research track)

• Leadership (instructional, lecturer/clinical lecturer tracks higher than others)

Differences Between Tracks (Cont.)

• Patient Care and Clinical Activities (lecturer/clinical lecturer track higher than others)

• Research activities (clinical tracks lower than others)

• Satisfaction with mentoring (clinical track low)

Differences Between Tracks (Cont.)

• Teaching and Organizational Service (instructional track higher, research track lower)

• Work-life balance (instructional track higher, clinical track low, research track in the middle)

Distribution of Results

• Distribution of Results is coordinated through the Office of Faculty Affairs

Clinical Activities by Track

  Are You Involved in Clinical Activities?

Faculty Appointment Yes NoInstructional track only 71% 29%Clinical track only 97% 3%Research track only 15% 85%Instructional and Research tracks

38% 62%

Other (Lecturer/Clinical Lecturer)

92% 8%

Total 75% 25%

Research Activities by Track

Are You Involved in Research Activities?

Faculty Appointment

Yes, and I spend a

majority of my time on research

Yes, but research does not take a

majority of my time

No, I am not

involved in any

research-related

activitiesInstructional track only 55% 39% 6%Clinical track only 3% 67% 29%Research track only 88% 12% Instructional and Research tracks

62% 31% 8%

Other (Lecturer/Clinical Lecturer)

28% 36% 36%

Total 37% 47% 16%