Same principles, new context: An emerging profession in the digital environment
How academics engage in the digital environment. “With Google you are not limited. You have as much as you can pull up.”
“I don’t have to know, I go to one spot:” Convenience as Critical Factor in Recent User Studies of Information Behavior
About Face Threat: An Analysis of Negative Behaviors in Computer-mediated Communication
Seeking Synchronicity: Revelations & Recommendations for Virtual Reference
Reordering Ranganathan: Shifting Behaviors, Shifting Priorities
Virtual Enquiry Project Presentation
Digitalt referensarbete
Libraries Catalogs and Global Information Structure
Seeking Synchronicity: Evaluating Virtual Reference Transcripts Presented by Marie L. Radford and Lynn Silipigni Connaway 2006 ALISE Conference San Antonio,
Seeking Synchronicity: Evaluating Virtual Reference Transcripts Presented by Lynn Silipigni Connaway OCLC Members Council February 14, 2006.
Getting Better All the Time: Improving Communication & Accuracy in Virtual Reference Reference Renaissance: Current and Future Trends Denver, CO August.