John seddon it’s the system stupid!
Reshaping Services at a Local Level - Understanding What Really Matters
© Vanguard Consulting Ltd An Introduction to Lean Systems Thinking … a better way to make the work work.
Culture clash. 2 how we think ▲ Fast: ▲ Enumerative ▲ Heuristics ▲ Surface ▲ Slow: ▲ Analytic ▲ Understanding ▲ Under the surface Hard wired to operate.
