4 th International JISC/CNI Conference Service Quality Assessment in a Digital Library Environment Service Quality Assessment in a Digital Library Environment.
1 Project web site Evaluating Library Service Quality: Use of LibQUAL+ IATUL Kansas City, MO June 2002 Julia Blixrud Association.
Library Quality Assessment NCES Summer Data Conference July 25, 2002 Martha Kyrillidou, Julia Blixrud, Consuella Askew Waller Project web site
Report Meeting
TM Project web site Report Meeting Colleen Cook Bruce Thompson Martha Kyrillidou July 28, 2003 Durham United Kingdom.
Online Northwest Twentieth Annual Conference Corvallis, Oregon February 28, 2003 Julia Blixrud, ARL Director of Information Services LibQUAL+ TM: An Innovative,
