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Slide © 2007 by Christopher Lovelock and Jochen Wirtz Services Marketing 6/E Chapter 8 - 1 Chapter 8: Designing and Managing Service Processes.
Slide © by Lovelock, Wirtz and Chew 2009 Essentials of Services MarketingChapter 1 - Page 1 CHAPTER 8 Designing and Managing S ervice Processes.
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Copyright © 2008 Pearson Education Canada Services Marketing, Canadian Edition Chapter 8- 1 Chapter 8 Designing and Managing Service Processes.
Unit 6 – Production Arts Planning PMD 1. Stage Manager The stage manager is responsible for all stage elements in a show. The role of the stage manager.
Job Roles in the Production Arts Industry By Luke Brierley.
Designing and Managing Service Processes
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