Chapter 1 Introduction to Quality. 2 Modern Importance of Quality “The first job we have is to turn out quality merchandise that consumers will buy and.
Biosecurity “Protection from exposure to disease” What? Why? How?
Awareness in Agriculture Preventing Infectious Diseases.
Total Quality.People-focused management system.Focus on increasing customer satisfaction and reducing costs.A systems approach that integrates organizational.
1 History of Quality Management (1 of 2) Skilled craftsmanship during Middle Ages Industrial Revolution: rise of inspection and separate quality departments.
1. 2 Total quality management is a set of management practices throughout the organization, geared to ensure the organization consistently meets or exceeds.
