Conference Cartography Slide Show
Enterprise Roleout Change-Kirch Final-compress 2.1
Allstate- Cathy Kirch- Beyond ITIL-Final-Final
Allstate- Cathy Kirch- Release -Final
Allstate- Cathy Kirch- Back to the Future with ITIL-FINAL
Allstate-An ITSM Journey Final
Allstate- Kirch App Mgmt -Final