Tips for talking about visual design for UX - ConveyUX
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Documentation: Choosing the Right Tool for the Job
Steve Krug asis&t 2002 IA Summit Baltimore March 16, 2002 Confessions of a SIGIA-L Lurker: A Pinhead's View of Information Architecture.
Creating, Maintaining & Marketing Your Adult Services Graphic Novel Section David M. Lisa Project Specialist New Jersey State Library.
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Who's Afraid of Comic Books? Developing Graphic Novel Collections in Libraries
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WDE08 State of the web