Consumer Protection Regulation in Low-Access Environments: Issues for Microfinance Kate McKee, CGAP Senior Advisor European Microfinance Platform November.
Principle #5 mechanisms for redress of grievances to post
CGAP Training Delinquency Management and Interest Rate Setting Slides
The entrepreneurial poor
Social Performance Program
Introduction to the principles of client protection to post
Evaluation (2)
Examview cloud security summary
2 1.Client protection principles 2.Principle #6 in practice 3.The client perspective 4.Participant feedback 5.Tools for improving practice 6.Conclusion.
Principle # 5 – Fair and respectful treatment of clients This presentation is made possible by the Smart Campaign .
2 1.Introduction to the Smart Campaign 2.The client protection principles 3.Why the Smart Campaign matters now 4.Feedback from participants 5.First steps.
2 1. Client protection principles 2. Principle #1 in practice 3. Participant feedback 4. Tools for improving practice 5. Conclusion and call to action.
