EBC8 IM Chapter 8
Writing Routine and Positive Messages
Lecture 8: Letters of Inquiry. 2 Letters of Inquiry I.Organizing direct requests: Three-part direct pattern A.Opening:Direct statement of the request.
Business and Administrative Communication Chapters 7 -15 MGM 2101/3111 Distance Learning Program Faculty of Economics and Management Universiti Putra Malaysia.
Chapter 6: Routine & Goodwill Messages