Professional Basic Selling Skills
The Starfish on the Beach: Why OLPC for the Poorest and Most Remote? and How? (Oscar Becerra)
Sales excellence
There are 8 steps in the selling process. These 8 steps spell out Padpocsr: Pre-Approach Approach Determine needs Present the merchandise Overcome objections.
2015 Official c Moe Handbook
There's Always a Better Way
North Star Vol. 11, No. 2 (1992)