Regulatory aspects
Quality costs- a critique of some economic cost of quality models_Plunkett and Dale 1988
Software Engineering-II Sir zubair sajid. What is Quality Management Also called software quality assurance (SQA) Serves as an umbrella activity.
Software Quality Assurance. Quality Concepts 1. Quality Quality as “a characteristic or attribute of something.” Two kinds of quality may be encountered:
Kyle L. Janek , M.D., Executive Commissioner VENDOR CONFERENCE
