TM 620: Quality Management Session Two – September 4, 2012 Quality Philosophies Quality Standards.
ENGM 620: Quality Management
ENGM 620: Quality Management Session Five – Sept. 25, 2012 Organizing for Quality, Part I –Voice of the Customer –Voice of the Market –Process and Procedures.
ENGM 620: Quality Management Session 8 – 30 October 2012 Process Capability.