Deming Model
Jpm Tqm Course Mat-1 T-3 Imba 2013
TQM Q.B By Dr.S.Sundaram
EASA-Q_2000_0403
Conceptual framework and a research agenda in the transition from efficacy to effectiveness Irwin Sandler ASU Prevention Research Center P30 MH068685-01.
U NDERS T ANDING of ISO 9001:2008